Management Skills Midterm (RBS)
Groups - ANS - single leader
- individual focus
- short meetings to coordinate efforts
- focus on sharing information
Teams - ANS - single or shared leadership
- individual and mutual accountability
- longer meetings with open-ended discussion
- performance greater than sum of individual inputs
Problem-Solving Teams - ANS Generate ideas on improving work processes or methods, but
don't have the authority to implement ideas without approval from higher-ups.
Self-Managed Teams - ANS Teams solve problems but also have the authority for
decision-making and to implement their ideas for improvement.
Cross Functional Teams - ANS Teams comprised of different areas in an organization to solve a
problem (e.g., manufacturing, procurement, finance, and fulfillment)
Virtual Teams - ANS Teams comprised of members who are not physically located together -
connected via technology
What makes teams effective? - ANS - adequate resources
- leadership and structure
- climate of trust
- performance evaluation and reward system
Adequate Resources - ANS support from the organization such as: timely information,
adequate staffing, proper equipment, encouragement
Leadership and Structure - ANS who does what and how work is distributed
Climate of Trust - ANS trust each other and their leader
Performance Evaluation and Reward System - ANS - evaluate and reward individual
contribution
- evaluate and reward team effort and commitment
Team Composition - ANS - ability of members
- personality of members
Groups - ANS - single leader
- individual focus
- short meetings to coordinate efforts
- focus on sharing information
Teams - ANS - single or shared leadership
- individual and mutual accountability
- longer meetings with open-ended discussion
- performance greater than sum of individual inputs
Problem-Solving Teams - ANS Generate ideas on improving work processes or methods, but
don't have the authority to implement ideas without approval from higher-ups.
Self-Managed Teams - ANS Teams solve problems but also have the authority for
decision-making and to implement their ideas for improvement.
Cross Functional Teams - ANS Teams comprised of different areas in an organization to solve a
problem (e.g., manufacturing, procurement, finance, and fulfillment)
Virtual Teams - ANS Teams comprised of members who are not physically located together -
connected via technology
What makes teams effective? - ANS - adequate resources
- leadership and structure
- climate of trust
- performance evaluation and reward system
Adequate Resources - ANS support from the organization such as: timely information,
adequate staffing, proper equipment, encouragement
Leadership and Structure - ANS who does what and how work is distributed
Climate of Trust - ANS trust each other and their leader
Performance Evaluation and Reward System - ANS - evaluate and reward individual
contribution
- evaluate and reward team effort and commitment
Team Composition - ANS - ability of members
- personality of members
