Microsoft Exam MB-200
You are developing a Dynamics 365 app for a bank. The app must display information about loan
accounts and the customers assigned to those items.
You need to model the relationships between objects used by the app.
Solution: Create a diagram that shows the following information: application ribbon, entity fields, entity
form, message, option set, site map, and web resources.
Does the solution meet the goal?
A. Yes
B. No - correct answer ✔✔B. No
You are developing a Dynamics 365 app for a bank. The app must display information about loan
accounts and the customers assigned to those items.
You need to model the relationships between objects used by the app.
Solution: Create an entity relationship diagram. Model ownership, one-to-one, one-to-many, and many-
to-many relationships as well as fields per entity that are required.
Does the solution meet the goal?
A. Yes
B. No - correct answer ✔✔Yes
On a Contact record, a user creates a note that contains the word running. One week later, the user
reports that they cannot find the Contact record associated with the note.
You need to find the note.
Solution: Use Quick Find search on the Notes list to search for the word run.
Does the solution meet the goal?
,A. Yes
B. No - correct answer ✔✔B. No
On a Contact record, a user creates a note that contains the word running. One week later, the user
reports that they cannot find the Contact record associated with the note.
You need to find the note.
Solution: Use Categorized search to search for the word run.
Does the solution meet the goal?
A. Yes
B. No - correct answer ✔✔A. Yes
On a Contact record, a user creates a note that contains the word running. One week later, the user
reports that they cannot find the Contact record associated with the note. You need to find the note.
Solution: Use Quick Find search on the Contact to search for the word run. Entity Notes list to search for
the word run.
Does the solution meet the goal?
A. Yes
B. No - correct answer ✔✔B. No
DRAG & DROP
An organization plans to deploy Dynamics 365. You need to ensure that the organization can track the
following information:
*prospect to cash process
*customer service cases
*work breakdown structure
*serviceable assets for customers
,Which apps should you implement? To answer, drag the appropriate apps to the correct features. Each
app may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
*Prospect to cash process
*Case Management
*Work breakdown structure
*Customer Asset Management
- Sales
- Customer Service
- Project Service Automation
- Field Service - correct answer ✔✔Prospect to cash process - Sales
Case Management - Customer Service
Work breakdown structure - Project Service Automation
Customer Asset Management - Field Service
You are a Dynamics 365 for Customer Service system administrator. You create a custom entity named
Buildings and add it to the Sales app. When a user views the Buildings form, a held for Location is
missing. You create the field, but the user cannot see it. You need to make the Location field visible to
the user. What should you do?
A. Change privileges to the user's security role.
B. Publish customization.
C. Create a new Buildings form.
D. Add the Location field to the Buildings view. - correct answer ✔✔B.Publish Customization
A company identifies a new opportunity. Sales associates must collaborate to convert the opportunity to
a sale. All associates have access to Microsoft SharePoint but some associates do not have access to
Dynamics 365 for Sales. You need to ensure that users can collaborate on a single platform that directly
integrates with Dynamics 365 data. Which tool should you use?
, A. Microsoft Skype for Business
B. Microsoft OneDrive for Business
C. Yammer
D. Microsoft Office 365 Delve
E. Microsoft Office 365 Groups - correct answer ✔✔E.Microsoft Office 365 Groups
DRAG & DROP
You provide add-on components to Dynamics 365. The deployment requirements for many add-ons are
different. You need to ensure that you meet the deployment requirements for add-ons. Which solution
types should you use? To answer, drag the appropriate solution types to the correct requirements. Each
solution type may be used once, more than once, or not at all. NOTE: Each correct selection is worth one
point.
Managed Solution or Unmanaged Solution
Clean Removal of Unwanted Solutions
Stop others from editing Intellectual Property
Edit the Solution directly - correct answer ✔✔Managed
Managed
Unmanaged
DRAG & DROP
You have the following customers; Customer A. Customers The customers report the following issues:
Customer A; On Premise Exchange Server; The Customer can track received email, but cannot send email
from Dynamics 365.
Customer B; Exchange Online; The customer cannot send or receive email from Dynamics 365
You are developing a Dynamics 365 app for a bank. The app must display information about loan
accounts and the customers assigned to those items.
You need to model the relationships between objects used by the app.
Solution: Create a diagram that shows the following information: application ribbon, entity fields, entity
form, message, option set, site map, and web resources.
Does the solution meet the goal?
A. Yes
B. No - correct answer ✔✔B. No
You are developing a Dynamics 365 app for a bank. The app must display information about loan
accounts and the customers assigned to those items.
You need to model the relationships between objects used by the app.
Solution: Create an entity relationship diagram. Model ownership, one-to-one, one-to-many, and many-
to-many relationships as well as fields per entity that are required.
Does the solution meet the goal?
A. Yes
B. No - correct answer ✔✔Yes
On a Contact record, a user creates a note that contains the word running. One week later, the user
reports that they cannot find the Contact record associated with the note.
You need to find the note.
Solution: Use Quick Find search on the Notes list to search for the word run.
Does the solution meet the goal?
,A. Yes
B. No - correct answer ✔✔B. No
On a Contact record, a user creates a note that contains the word running. One week later, the user
reports that they cannot find the Contact record associated with the note.
You need to find the note.
Solution: Use Categorized search to search for the word run.
Does the solution meet the goal?
A. Yes
B. No - correct answer ✔✔A. Yes
On a Contact record, a user creates a note that contains the word running. One week later, the user
reports that they cannot find the Contact record associated with the note. You need to find the note.
Solution: Use Quick Find search on the Contact to search for the word run. Entity Notes list to search for
the word run.
Does the solution meet the goal?
A. Yes
B. No - correct answer ✔✔B. No
DRAG & DROP
An organization plans to deploy Dynamics 365. You need to ensure that the organization can track the
following information:
*prospect to cash process
*customer service cases
*work breakdown structure
*serviceable assets for customers
,Which apps should you implement? To answer, drag the appropriate apps to the correct features. Each
app may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
*Prospect to cash process
*Case Management
*Work breakdown structure
*Customer Asset Management
- Sales
- Customer Service
- Project Service Automation
- Field Service - correct answer ✔✔Prospect to cash process - Sales
Case Management - Customer Service
Work breakdown structure - Project Service Automation
Customer Asset Management - Field Service
You are a Dynamics 365 for Customer Service system administrator. You create a custom entity named
Buildings and add it to the Sales app. When a user views the Buildings form, a held for Location is
missing. You create the field, but the user cannot see it. You need to make the Location field visible to
the user. What should you do?
A. Change privileges to the user's security role.
B. Publish customization.
C. Create a new Buildings form.
D. Add the Location field to the Buildings view. - correct answer ✔✔B.Publish Customization
A company identifies a new opportunity. Sales associates must collaborate to convert the opportunity to
a sale. All associates have access to Microsoft SharePoint but some associates do not have access to
Dynamics 365 for Sales. You need to ensure that users can collaborate on a single platform that directly
integrates with Dynamics 365 data. Which tool should you use?
, A. Microsoft Skype for Business
B. Microsoft OneDrive for Business
C. Yammer
D. Microsoft Office 365 Delve
E. Microsoft Office 365 Groups - correct answer ✔✔E.Microsoft Office 365 Groups
DRAG & DROP
You provide add-on components to Dynamics 365. The deployment requirements for many add-ons are
different. You need to ensure that you meet the deployment requirements for add-ons. Which solution
types should you use? To answer, drag the appropriate solution types to the correct requirements. Each
solution type may be used once, more than once, or not at all. NOTE: Each correct selection is worth one
point.
Managed Solution or Unmanaged Solution
Clean Removal of Unwanted Solutions
Stop others from editing Intellectual Property
Edit the Solution directly - correct answer ✔✔Managed
Managed
Unmanaged
DRAG & DROP
You have the following customers; Customer A. Customers The customers report the following issues:
Customer A; On Premise Exchange Server; The Customer can track received email, but cannot send email
from Dynamics 365.
Customer B; Exchange Online; The customer cannot send or receive email from Dynamics 365
