BLUE PRISM EXAM QUESTIONS AND ANSWERS
What is a tag? - Answers -A tag is a keyword or term to a work queue item as a method
of categorizing or grouping that item
When can tags be used? - Answers -Tags can be used when getting items (Using Get
Next Item) from the Work Queue.
For example, by setting the Tag Filter to be "+Work Type1;+Customer Type2;-Work
Source1" , what would be returned? - Answers -the next item with the "Work Type1" and
"Customer Type2" tags and without a "Work Source1" tag will be returned.
When using a combination of tag filters, what do you use as a separator? - Answers -A
semicolon
True or False: Each Work Queue item has a status - Answers -True
What is a Work Queue item's status used for? - Answers -The status can be used as a
method of recording what work has been done so far on a Work Queue item
When is the priority set for a Work Queue item? - Answers -Setting the Priority for a
Work Queue item is done when the item is first added to the queue using the Add To
Queue action
True or False: Only one machine can work from a queue at one time. - Answers -False.
Multiple machines can work from the same queue at the same time, each retrieving
different cases to work.
How will an unworked or pending item be marked in the Control Room? - Answers -With
three blue dots
How will an locked items be marked in the Control Room? - Answers -With a padlock
How will completed items be marked in the Control Room? - Answers -With a green
check mark
How will exception items be marked in the Control Room? - Answers -With a purple flag
Which Business Object is used to interact with a work queue? - Answers -The special
"Work Queue - Internal" Business Object
What happens when an item is being worked? - Answers -It is locked so that no one
else can work with it
,How is a lock on an item released? - Answers -When it is marked as completed or an
exception
How is a work queue item referred? - Answers -By its unique BP ID
True or False: Each item has its own Collection to hold data. - Answers -True
What should Get Next Item be followed by and how should that be implemented? -
Answers -It should be followed by some sort of "Got Item?" Decision. An expression
checking if the ID is blank is the best way to test if you have got an item.
What is the encrypted option for? - Answers -It is available to ensure any sensitive data
held within the queue is encrypted in the Blue Prism database.
What does deferral mean? - Answers -Effectively the items are temporarily frozen.
What is deferral used for? - Answers -To make sure items don't get worked too soon
Besides the option that there are no more unworked items in the queue, what is a
reason that Get Next Item could fail? - Answers -One reason could be that there are
deferred items the queue is yet to release
Can items be worked more than once if necessary? - Answers -Yes
If you wanna change the Max Attempts field, where would you do so? - Answers -In
System Manager
When max attempts is greater than one, how does the work queue revive the
exception? - Answers -by cloning a new item and inserting it into the queue
In what parameter can you override Max Attempts? - Answers -The Retry input
parameter of the Mark Exception action in the Internal - Work Queues Business Object
If the Retry input parameter of the Mark Exception action in the Internal - Work Queues
Business Object is set as True, what happens? - Answers -the queue will generate
another attempt if the limit of Max Attempts has not been reached.
If the Retry input parameter of the Mark Exception action in the Internal - Work Queues
Business Object is set as False, what happens? - Answers -it will override Max
Attempts and prevent any further attempts regardless of the number of retries available
What input parameter works in conjunction with Retry Input? - Answers -.Keep Locked
When Keep Locked is True, what happens? Why? - Answers -the new cloned item will
become instantly
locked. This provides the opportunity to carry on working on the new item.
, True or False: The Priority of an item can be changed after it has been added to the
queue - Answers -False. The Priority of an item cannot be changed after it has been
added to the queue
Will an item with Priority 1 be worked before or after one set to priority 2? - Answers -
Before. Items are worked in order of lowest priority number first
If priority is not set, what is the default value set to? - Answers -0
In what order is the next item to be worked returned? - Answers -first priority, then date
loaded into the queue (oldest first)
If there is no more working required on a case, how should it be tagged - Answers -
Completed, with a brief completion type
Why should one use Blue Prism Process Templates? - Answers -Using templates
ensures processes are easy to configure and support, and how Work Queues are used
is consistent across all processes that are created
Multiple-Part Processes: - Answers -where a case needs to be worked in multiple parts
at different times
Parent/Child Relationships: - Answers -are where individual Work Queue items must
remain linked in some way to other items in the same Work Queue to which they have a
relationship.
EX: multiple spreadsheets, each item on each spreadsheet on queue and tagged with
which spreadsheet it comes from
Using Workflow Systems: - Answers -where work is driven from an external system
rather than from a Blue Prism work queue
Real-time work requests: - Answers -where requests are added throughout the day and
must be worked in a short SLA period
When Keep Locked is True, what happens? - Answers -The Keep Locked input
parameter works in conjunction with the Retry input. When Keep Locked is True, the
new cloned item will become instantly locked. This provides the opportunity to carry on
working on the new item. When Keep Locked False, any new item created is freely
available as the "next" item.
Do attempts apply to completed items? - Answers -No. Attempts only apply to
exceptions - items marked as complete cannot be reworked.
What is a tag? - Answers -A tag is a keyword or term to a work queue item as a method
of categorizing or grouping that item
When can tags be used? - Answers -Tags can be used when getting items (Using Get
Next Item) from the Work Queue.
For example, by setting the Tag Filter to be "+Work Type1;+Customer Type2;-Work
Source1" , what would be returned? - Answers -the next item with the "Work Type1" and
"Customer Type2" tags and without a "Work Source1" tag will be returned.
When using a combination of tag filters, what do you use as a separator? - Answers -A
semicolon
True or False: Each Work Queue item has a status - Answers -True
What is a Work Queue item's status used for? - Answers -The status can be used as a
method of recording what work has been done so far on a Work Queue item
When is the priority set for a Work Queue item? - Answers -Setting the Priority for a
Work Queue item is done when the item is first added to the queue using the Add To
Queue action
True or False: Only one machine can work from a queue at one time. - Answers -False.
Multiple machines can work from the same queue at the same time, each retrieving
different cases to work.
How will an unworked or pending item be marked in the Control Room? - Answers -With
three blue dots
How will an locked items be marked in the Control Room? - Answers -With a padlock
How will completed items be marked in the Control Room? - Answers -With a green
check mark
How will exception items be marked in the Control Room? - Answers -With a purple flag
Which Business Object is used to interact with a work queue? - Answers -The special
"Work Queue - Internal" Business Object
What happens when an item is being worked? - Answers -It is locked so that no one
else can work with it
,How is a lock on an item released? - Answers -When it is marked as completed or an
exception
How is a work queue item referred? - Answers -By its unique BP ID
True or False: Each item has its own Collection to hold data. - Answers -True
What should Get Next Item be followed by and how should that be implemented? -
Answers -It should be followed by some sort of "Got Item?" Decision. An expression
checking if the ID is blank is the best way to test if you have got an item.
What is the encrypted option for? - Answers -It is available to ensure any sensitive data
held within the queue is encrypted in the Blue Prism database.
What does deferral mean? - Answers -Effectively the items are temporarily frozen.
What is deferral used for? - Answers -To make sure items don't get worked too soon
Besides the option that there are no more unworked items in the queue, what is a
reason that Get Next Item could fail? - Answers -One reason could be that there are
deferred items the queue is yet to release
Can items be worked more than once if necessary? - Answers -Yes
If you wanna change the Max Attempts field, where would you do so? - Answers -In
System Manager
When max attempts is greater than one, how does the work queue revive the
exception? - Answers -by cloning a new item and inserting it into the queue
In what parameter can you override Max Attempts? - Answers -The Retry input
parameter of the Mark Exception action in the Internal - Work Queues Business Object
If the Retry input parameter of the Mark Exception action in the Internal - Work Queues
Business Object is set as True, what happens? - Answers -the queue will generate
another attempt if the limit of Max Attempts has not been reached.
If the Retry input parameter of the Mark Exception action in the Internal - Work Queues
Business Object is set as False, what happens? - Answers -it will override Max
Attempts and prevent any further attempts regardless of the number of retries available
What input parameter works in conjunction with Retry Input? - Answers -.Keep Locked
When Keep Locked is True, what happens? Why? - Answers -the new cloned item will
become instantly
locked. This provides the opportunity to carry on working on the new item.
, True or False: The Priority of an item can be changed after it has been added to the
queue - Answers -False. The Priority of an item cannot be changed after it has been
added to the queue
Will an item with Priority 1 be worked before or after one set to priority 2? - Answers -
Before. Items are worked in order of lowest priority number first
If priority is not set, what is the default value set to? - Answers -0
In what order is the next item to be worked returned? - Answers -first priority, then date
loaded into the queue (oldest first)
If there is no more working required on a case, how should it be tagged - Answers -
Completed, with a brief completion type
Why should one use Blue Prism Process Templates? - Answers -Using templates
ensures processes are easy to configure and support, and how Work Queues are used
is consistent across all processes that are created
Multiple-Part Processes: - Answers -where a case needs to be worked in multiple parts
at different times
Parent/Child Relationships: - Answers -are where individual Work Queue items must
remain linked in some way to other items in the same Work Queue to which they have a
relationship.
EX: multiple spreadsheets, each item on each spreadsheet on queue and tagged with
which spreadsheet it comes from
Using Workflow Systems: - Answers -where work is driven from an external system
rather than from a Blue Prism work queue
Real-time work requests: - Answers -where requests are added throughout the day and
must be worked in a short SLA period
When Keep Locked is True, what happens? - Answers -The Keep Locked input
parameter works in conjunction with the Retry input. When Keep Locked is True, the
new cloned item will become instantly locked. This provides the opportunity to carry on
working on the new item. When Keep Locked False, any new item created is freely
available as the "next" item.
Do attempts apply to completed items? - Answers -No. Attempts only apply to
exceptions - items marked as complete cannot be reworked.
