QUESTIONS AND ANSWERS WITH
SOLUTIONS 2024
WhenCdealingCwithCtheCmediaCtheCprivateCSecurityCOfficer:
A.CShouldCNOTCactCasCaCpublicCrelationsCexpertC
B.CMustCkeepCconfidentialCandCorCspecificCdetailsCpertainingCtoCanCinvestigationCfromCtheCgeneralCpublicC/C
mediaC
C.CShouldCrequestCtheCpersonCorCpersonsCwhoseCresponsibilityCitCisCtoCactCasCtheCPublicCRelationsCOfficerC
D.CMustCNOTCmakeCanyCoffhandedCcommentsCthatCcanCbeCoverheardCbyCmembersCofCtheCmediaC
E.CAllCofCtheCaboveC-CANSWERCE
WhichCofCtheCfollowingCareCeffectiveCinterpersonalCcommunicationCtools?
A.CUsingCshort,CcommonlyCunderstoodCwords.
B.CAvoidCusingCslangC
C.CAvoidCusingCdifficultCphrasesCthatCareChardCtoCunderstandC
D.CUseCshortCsentencesCinCorderCtoCreduceCdeviationC
E.CAllCofCtheCaboveC-CANSWERCE
AppearanceCisCtheCfirstCnonverbalCcommunicationCtheCofficerChasCwithCanyoneC(T/F)C-CANSWERCTrue
"CommandCPresence"CincludesCwhichCofCtheCfollowing?
A.CGeneralCbehaviorC
B.CAppearanceC
C.CProfessionalCconductC
D.CSelfCconfidenceCandCassertivenessC
E.CAllCofCtheCaboveC-CANSWERCE
CourtesyCisCdemonstratedCbyCinteractingCwithCothersCwithCrespect,Ckindness,CandCconsideration.C(T/F)C-
CANSWERCTrue
, WhichCofCtheCfollowingCareCobstaclesCtoCeffectiveCcommunication?
A.CLackCofCattentionCandCinterestC
B.CLanguageCdifferencesC
C.CCulturalCdifferencesC
D.CAllCofCtheCaboveC-CANSWERCD
ShouldCanCofficerCleaveCaCbadCimpressionCwithCsomeoneCafterCaCbadCexchange,CthatCpersonCmayCresentCoff
icersCforCyearCintoCtheCfuture.C(T/F)C-CANSWERCTrue
WhichCofCtheCfollowingCareCconsideredCunprofessionalCbehaviors?
A.CStereotypingC
B.CAssigningCblameC
C.CBreakingCpromisesC
D.CExpressingCpoliticalCviewsC
E.CAllCofCtheCaboveC-CANSWERCE
StereotypingCcanCbeCappliedCbothCinCaCnegativeCandCinCaCpositiveCwayCbutCbothCoutcomesCareCaCdangerCtoC
theCprofessionalCsecurityCguard.C(T/F)C-CANSWERCTrue
EffectiveCandCpositiveCobservationCusesCaCtotalCofC__________Csenses.C
A.C1
B.C2
C.C4
D.C5C-CANSWERCD
GoodCobservationCskillsCare:
A.CTheCfirstClineCofCdefenseC
B.CDevelopedCandCimprovedCthroughCpractice,CsuchCasCmemorizingCandCrecitingCcars/CpeopleCdescriptionsC
C.CMaintainedCbyCobservingCpedestriansCandCenvironmentalCcharacteristicsC