1. Who provides employee feedback during a 360-degree feedback appraisal?
a) peers
b) managers
c) direct reports
d) all of the above - The correct answer is D. 360-degree feedback includes evaluations from all
levels of workers who interact with the employee who is being reviewed.
2. Which of the following employers would be required to notify employees of a mass layoff 60
days in advance according to the Worker Adjustment and Retraining Notification Act (WARN)?
a) an employer with 90 full-time workers on staff
b) an employer required to layoff employees following the abrupt cancellation of a large contract
c) an employer required to layoff employees following a natural disaster
d) an employer with 80 full-time and 30 part-time employees working more than 4,000 hours a
week - The correct answer is D. The Act applies to employers with 100 or more full-time
employees, or 100 or more full- and part-time employees who work a combined 4,000 or more
hours per week. Employers are only excused from the requirement in exceptional circumstances.
3.i Whichi ofi thei followingi describesi whati happensi duringi ai jobi analysis?
a)i Jobi tasksi andi requirementsi arei reviewed.
b)i Benchmarkingi isi conductedi toi establishi externali equity.
c)i Broadbandingi isi donei toi ensurei internali equity.
d)i Redi circlei employeei salariesi arei frozen.i -i Thei correcti answeri isi A.i Ai jobi analysisi
includesi twoi components:i jobi descriptioni andi jobi specification.
,4.i Whati stepsi cani ai leaderi takei toi guidei ai teami throughi substantivei conflicti whilei avoidingi
personali strifei ini thei workplace?i Selecti alli choicesi thati apply.
a)i aski teami membersi toi focusi oni opinions
b)i modeli beingi openi toi otheri people'si ideas
c)i encouragei teamsi toi seeki ai "victory"i pointi ofi view
d)i requesti thati teami membersi remaini objectivei -i Bi andi D.i Toi guidei ai teami throughi
substantivei conflict,i leadersi cani encouragei teami membersi toi bei openi andi respectfuli toi otheri
people'si ideas,i remaini objective,i focusi oni factsi (noti opinionsi andi personalities),i andi worki
towardsi ai commoni goali (noti seeki ai "victory"i pointi ofi view).
5.i Whichi employeesi shouldi havei similari compa-ratios?
a)i employeesi withi similari skills
b)i employeesi withi similari responsibilities
c)i employeesi withi similari levelsi ofi seniority
d)i alli ofi thei abovei -i Thei correcti answeri isi D.i Employeesi ini similari positionsi (whichi shouldi
includei considerationsi ofi seniority,i training,i performance,i etc.)i shouldi havei similari compa-
ratios.
6.i Whichi ofi thei followingi individualsi isi ini violationi ofi thei Fairi Labori Standardsi Act?
a)i ani 18-year-oldi workingi ati ai hazardousi worksite
b)i ai minori employedi byi ai parent
c)i ai 15-year-oldi workingi duringi schooli hours
d)i ai 13-year-oldi workingi oni ai parent'si farmi -i Thei correcti answeri isi C.i Thei FLSAi establishesi
criteriai fori childi labor.i Accordingi toi thesei criteria,i ai 15-year-oldi wouldi bei permittedi toi worki
ai limitedi numberi ofi hoursi ati ai nonhazardousi job,i buti noti duringi schooli hours.
7.i Whichi ofi thei followingi isi noti coveredi byi thei FLSA?
,a)i minimumi wage
b)i childi labor
c)i record-keeping
d)i proceduresi fori dischargingi employeesi -i Thei correcti answeri isi D.i Proceduresi fori
dischargingi employeesi arei noti coveredi byi thei FLSA.
8.i Whichi typei ofi analysisi considersi howi bothi internali andi externali factorsi servei asi benefitsi
andi obstaclesi fori ani organization?
a)i timei seriesi analysis
b)i SWOTi analysis
c)i cost-benefiti analysis
d)i innovationi metrici -i Thei correcti answeri isi B.i Ai SWOTi (strengths,i weaknesses,i
opportunities,i threats)i analysisi focusesi oni identifyingi factorsi bothi withini andi outsidei ofi ani
organizationi thati willi impacti itsi performance.
9.i Whichi ofi thei followingi isi truei regardingi thei EEOCi andi thei timelinessi ofi complaints?
a)i Ini mosti cases,i complaintsi musti bei filedi immediatelyi afteri thei allegedi incident.
b)i Ini mosti cases,i complaintsi musti bei filedi withini 180i daysi ofi thei allegedi incident.
c)i Ini mosti cases,i complaintsi musti bei filedi withini 3i yearsi ofi thei allegedi incident.
d)i Complaintsi mayi bei filedi ati anyi time;i there'si noi restrictioni oni howi longi ani employeei cani
waiti toi filei ai complaint.i -i Thei correcti answeri isi B.i Stricti timei limitsi applyi toi claimsi filedi
withi thei EEOC.i Mosti claimsi musti bei filedi withini 180i daysi fromi thei datei ofi thei allegedi
discrimination.
10.i Givingi fulli attentioni toi whati otheri peoplei arei sayingi isi knowni asi whichi ofi thei following?
a)i orali comprehension
b)i criticali thinking
, c)i speaking
d)i activei listeningi -i Thei correcti answeri isi D.i Givingi fulli attentioni toi whati otheri peoplei arei
sayingi isi knowni asi activei listening.
11.i Alli ofi thei followingi arei truei ofi independenti contractorsi EXCEPT:
a)i Independenti contractorsi arei responsiblei fori payingi theiri owni Sociali Securityi taxes.
b)i Employersi arei requiredi toi payi overtime.
c)i Employersi arei noti requiredi toi payi fori on-calli time.
d)i Independenti contractorsi arei responsiblei fori submittingi theiri owni statei andi federali taxes.i -i
Thei correcti answeri isi B.i Employersi arei noti requiredi toi payi independenti contractorsi fori
overtime.
12.i Unioni electionsi arei conductedi by:
a)i thei Nationali Labori Relationsi Board
b)i thei Congressi ofi Industriali Organizations
c)i thei Financiali Accountingi Standardsi Board
d)i thei Nationali Educationi Associationi ofi thei Unitedi Statesi -i Thei correcti answeri isi A.i Unioni
electionsi arei heldi byi thei Nationali Labori Relationsi Boardi (NLRB).
13.i Whichi ofi thei followingi describesi ai tooli withi fouri categoriesi managersi usei fori groupingi
employeesi whoi needi toi bei replaced?
a)i jobi bidding
b)i successioni plan
c)i duali careeri ladder
d)i replacementi charti -i Thei correcti answeri isi D.i Ai replacementi charti categorizesi employeesi
ini fouri waysi andi cani assisti managersi andi HRi professionalsi ini successioni planning.