What is a general rule applicable for all of the communications - Correct Answer-All of the above
Law dectates that employees are entitled to a work environment free of sexual-harassment (true or
false) - Correct Answer-True
What should you do when dealing with the media as a private security officer? - Correct Answer-1.
Should not act as public relations
2. Must keep confidential information away from the media
3. Should request the person who is acting as public relations
4. Should not make offhanded comments
What are some interpersonal communication tools - Correct Answer-Short words, no slang etc
Appearance is nonverbal communication to (true or false) - Correct Answer-True
Command presence is.. - Correct Answer-All of the above
If an officer leaves a bad exchange a person can resent that officer in the future (true or false) - Correct
Answer-False
What are the types of unprofessional behaviors? - Correct Answer-Stereotyping, assigning blaming,
breaking promises, expressing political views, and being unresponsive
Stereotyping can be applied in negative and positive ways (true or false) - Correct Answer-True
What is a simunition? - Correct Answer-"Force on force training"
, Affective and positive observations uses a total of how many senses? - Correct Answer-Five
Seek help when needed to maintain a good relationship with others (true or false) - Correct Answer-True
Awareness is the first and last line of defense in security (true or false) - Correct Answer-True
Security officers should know all general laws and such (true or false) - Correct Answer-True
What are the two distinct components of conduct? - Correct Answer-1. Standards of conduct
2. Code of ethics
Colleagues attitude plays an important role that influences how an officer will respond to a situation.
Which of the following is the attitude that will influence most positively other officers duties? - Correct
Answer-Positive and upbeat
Discrimination is action of depriving person or group from a right because of prejudice involving color,
gender, race, and/or sex (true or false) - Correct Answer-True
What is the most common violation by security officers? - Correct Answer-Unprofessional relationships,
perjury, larceny, official misconduct, sexual offenses, domestic violence, and assault and battery
What are examples of positive behavior? - Correct Answer-All of the above
Sexual-harassment does not have to be from opposite sex (true or false) - Correct Answer-True
What is one thing to remember about tip gratitude with the monies etc? What kind of lesson is it? -
Correct Answer-Ethical lesson. Never accept a tip.
Security officers may interact with? - Correct Answer-All of the above
Law dectates that employees are entitled to a work environment free of sexual-harassment (true or
false) - Correct Answer-True
What should you do when dealing with the media as a private security officer? - Correct Answer-1.
Should not act as public relations
2. Must keep confidential information away from the media
3. Should request the person who is acting as public relations
4. Should not make offhanded comments
What are some interpersonal communication tools - Correct Answer-Short words, no slang etc
Appearance is nonverbal communication to (true or false) - Correct Answer-True
Command presence is.. - Correct Answer-All of the above
If an officer leaves a bad exchange a person can resent that officer in the future (true or false) - Correct
Answer-False
What are the types of unprofessional behaviors? - Correct Answer-Stereotyping, assigning blaming,
breaking promises, expressing political views, and being unresponsive
Stereotyping can be applied in negative and positive ways (true or false) - Correct Answer-True
What is a simunition? - Correct Answer-"Force on force training"
, Affective and positive observations uses a total of how many senses? - Correct Answer-Five
Seek help when needed to maintain a good relationship with others (true or false) - Correct Answer-True
Awareness is the first and last line of defense in security (true or false) - Correct Answer-True
Security officers should know all general laws and such (true or false) - Correct Answer-True
What are the two distinct components of conduct? - Correct Answer-1. Standards of conduct
2. Code of ethics
Colleagues attitude plays an important role that influences how an officer will respond to a situation.
Which of the following is the attitude that will influence most positively other officers duties? - Correct
Answer-Positive and upbeat
Discrimination is action of depriving person or group from a right because of prejudice involving color,
gender, race, and/or sex (true or false) - Correct Answer-True
What is the most common violation by security officers? - Correct Answer-Unprofessional relationships,
perjury, larceny, official misconduct, sexual offenses, domestic violence, and assault and battery
What are examples of positive behavior? - Correct Answer-All of the above
Sexual-harassment does not have to be from opposite sex (true or false) - Correct Answer-True
What is one thing to remember about tip gratitude with the monies etc? What kind of lesson is it? -
Correct Answer-Ethical lesson. Never accept a tip.
Security officers may interact with? - Correct Answer-All of the above
