Six Sigma- Yellow Belt
Problem Statement- Include - Answer- o Process/Defect
o Timeframe
o Baseline metrics
o Cost/Benefit
Goal Statement - Answer- o Targeted Improvement
o Timeframe
o Projected Financial Benefits
Project Defect - Answer- Instance which fails to meet customer requirement
Metrics - Answer- -Primary Metric - Big "Y"
o Secondary Metrics
Possible negative consequences
Financial Benefit - Answer- o Hard Savings
Directly Impact the bottom line
Cost Reduction
Revenue Enhancement
o Soft Savings
Increased Employee Productivity
Cost Avoidance
Descriptive Statistics - Answer- Data to recognize patterns, summarize and present
the information
Inferential Statistics - Answer- Sample data to aid in business decisions through
estimates, predictions and other generalizations about larger data
Shift and Drift - Answer- Over time a process will shift and drift up to 1.5 sigma levels
due to changes in technology and personnel.
What is Six Sigma - Answer- Business Philosophy
-Project focused methodology resulting in significant financial gains
-Team approach
-State of near perfection 3.4 defects PMO
Define Customer - Answer- Anyone who buys or whose success or satisfaction
depends on one's actions
To increase process sigma, decrease the variation or variability - Answer- T or F
True
What are the basic principles of data collection - Answer- Observe first, then
measure
Know the data type
Problem Statement- Include - Answer- o Process/Defect
o Timeframe
o Baseline metrics
o Cost/Benefit
Goal Statement - Answer- o Targeted Improvement
o Timeframe
o Projected Financial Benefits
Project Defect - Answer- Instance which fails to meet customer requirement
Metrics - Answer- -Primary Metric - Big "Y"
o Secondary Metrics
Possible negative consequences
Financial Benefit - Answer- o Hard Savings
Directly Impact the bottom line
Cost Reduction
Revenue Enhancement
o Soft Savings
Increased Employee Productivity
Cost Avoidance
Descriptive Statistics - Answer- Data to recognize patterns, summarize and present
the information
Inferential Statistics - Answer- Sample data to aid in business decisions through
estimates, predictions and other generalizations about larger data
Shift and Drift - Answer- Over time a process will shift and drift up to 1.5 sigma levels
due to changes in technology and personnel.
What is Six Sigma - Answer- Business Philosophy
-Project focused methodology resulting in significant financial gains
-Team approach
-State of near perfection 3.4 defects PMO
Define Customer - Answer- Anyone who buys or whose success or satisfaction
depends on one's actions
To increase process sigma, decrease the variation or variability - Answer- T or F
True
What are the basic principles of data collection - Answer- Observe first, then
measure
Know the data type
