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TiP Talk in Position
ToP Talk out Position
Arby's Purpose Inspiring smiles through delicious experiences
Arby's Values Dream big, Play fair, Work hard, Get it done, Have fun, Make a difference
Arby's Red Hat Service - Manager principles Fully staffed with friendly people, treat our
team members right, train trust and empower, set the example
Arby's Red Hat Service - Team member principles friendly, proud, put our guests first,
make it right
4 basics of friendly service smile, eye contact, greet, and thank
, SMTP Arby's Manager Training Questions With
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BLAST believe, listen, apologize, solve, thank
**Four Criteria for Success** Learn business inside and out, people oriented leader, front
line oriented, and get results every step of the way
Bun Toasting Standards TACT Taste, appearance, color, and temperature
An equipment turn-on schedule is used in order to avoid Power surge/ high utility cost
The Arby's speed of service standard at the drive thru is ___ seconds at lunch, ____ at dinner,
and _____ seconds for all other service periods the drive thru 50/60/75 seconds
The holding oven is _____ F 150
The shake machine may be turned on "wash" _____ minutes before closing 5
The Ops Checklist is completed at 10:30am and 4:30pm