Introduction to Collision Repair Exam Questions And Answers

Total Loss - ANS A vehicle that is damaged so badly that repair costs exceed the value of the vehicle Rebuilders - ANS A segment of the collision repair industry that buys, repairs, and sells total loss vehicles Liability Insurance - ANS Insurance that covers the damage to the other person's vehicle in case of an accident Comprehensive/Full Coverage Insurance - ANS Insurance that covers the damage to both vehicle in case of an accident Deductible - ANS The part of the repair cost the vehicle's owner is responsible for paying Claim - ANS When an insured person suffers a loss and reports this loss to the insurance company Adjusters - ANS Insurance company employees who handle claims Body Shop Estimates - ANS A body shop's statement of work to be done and the approximate cost of repair Claim Center - ANS A location where an insurance adjuster examines the vehicle and writes an estimate Direct Repair Agreement - ANS Arrangement between a repair shop and an insurance company where the customer brings their claim directly to that shop OEM Parts - ANS Made by the vehicle manufacturer or by the same company that supplied the part to the factory vehicle Aftermarket Parts - ANS Made by a company other than the one that supplied that parts when the vehicle was manufactured Used Parts - ANS Taken off total loss vehicles in a salvage yard Remanufactured Part - ANS A used part that has been restored to like-new condition Tear Down - ANS Dismantling a damaged vehicle to replace parts and access hidden damage