EPIC 1/ 249 Quizzes & Correct Solutions/ 2024-
2025.
"Click the Benefit Collection button" - Answer: How can you access the Benefit
Collection workflow for a patient in the Auth/Cert Preadmissions patient queue?
"When a payor denies authorization" - Answer: In what situation would you enter
a note on the Notes form
PCP - Answer: Which link on the IFS allows you to change the patient's PCP
Guarantor Demographics - Answer: Which link on the IFS allows you to change the
billing address for a patient
Page 1 of 36
,Coverage Info - Answer: Which link on the IFS allows you to update the Member
ID on a coverage
Response History - Answer: Which link on the IFS allows you to see the data in an
RTE response that was sent for the patient's coverage
When it was once valid but should no longer be used - Answer: When should you
deactivate a guarantor account
When the guarantor account was created in error - Answer: When should you
remove a guarantor account from a patient
Hospital accounts that fail DNB checks are routed to ______________ - Answer:
Account Work queues
Claim Edit Work queues - Answer: Hospital accounts with claims that fail claim
edit checks are routed to
Yellow lightning bolt - Answer: What icon on the IFS indicates a coverage has been
verified electronically
Hospital Accounts - Answer: From which form can you create a new hospital
account
Page 2 of 36
,Sidebar Checklist - Answer: Where can you verify patient, guarantor account,
coverage, and hospital account records
Preadmit - Answer: Which button should you click to confirm the preadmission
Double-click the patient - Answer: How can you open the Auth/Cert workflow for
patient in the Auth/Cert Preadmissions patient workqueue?
"The Authorization/Certification Information form" - Answer: Which form in the
auth/cert workflow is used to collect auth/cert information and also displays
information about the patient's hospital stay and coverage?
When a coverage is no longer effective - Answer: When should you terminate a
coverage
When a coverage was added in error - Answer: When should you delete a
coverage from a patient
Wrench button - Answer: What can you click to open User Preferences and
configure which icons display in bed planning?
expected occupancy - Answer: What does the small occupancy meter show
mark it as a possible bed - Answer: Why would you flag a bed with a star
Page 3 of 36
, Click the star icon - Answer: How can you see only the rooms with beds that you
have flagged with a star?
"Unassigned, Upcoming,Postponed" - Answer: Which tabs in Bed Planning show
patients that have not been assigned to a unit or bed
Assigned - Answer: Which tab shows patients that have a bed assignment for their
admission or transfer?
Cancel request - Answer: Which option can you use to delete a bed request or
bed assignment for a patient that will not be coming to the hospital?
Flight Tracker - Answer: Where can you see a list of canceled bed requests
" "Drag and drop the bed request again, or select Edit Assignment" - Answer: You
have assigned a patient to 140-02. You realize that bed 145-02 is a better match
for the patient. Which option allows you to quickly reassign the patient to bed
145-02?
Remove Assignment - Answer: Which option can you use to undo a bed
assignment and put the patient's bed request back to the Unassigned tab?
"When you need to assign a different patient to a bed" - Answer: Why would you
click Remove Assignment
Page 4 of 36
2025.
"Click the Benefit Collection button" - Answer: How can you access the Benefit
Collection workflow for a patient in the Auth/Cert Preadmissions patient queue?
"When a payor denies authorization" - Answer: In what situation would you enter
a note on the Notes form
PCP - Answer: Which link on the IFS allows you to change the patient's PCP
Guarantor Demographics - Answer: Which link on the IFS allows you to change the
billing address for a patient
Page 1 of 36
,Coverage Info - Answer: Which link on the IFS allows you to update the Member
ID on a coverage
Response History - Answer: Which link on the IFS allows you to see the data in an
RTE response that was sent for the patient's coverage
When it was once valid but should no longer be used - Answer: When should you
deactivate a guarantor account
When the guarantor account was created in error - Answer: When should you
remove a guarantor account from a patient
Hospital accounts that fail DNB checks are routed to ______________ - Answer:
Account Work queues
Claim Edit Work queues - Answer: Hospital accounts with claims that fail claim
edit checks are routed to
Yellow lightning bolt - Answer: What icon on the IFS indicates a coverage has been
verified electronically
Hospital Accounts - Answer: From which form can you create a new hospital
account
Page 2 of 36
,Sidebar Checklist - Answer: Where can you verify patient, guarantor account,
coverage, and hospital account records
Preadmit - Answer: Which button should you click to confirm the preadmission
Double-click the patient - Answer: How can you open the Auth/Cert workflow for
patient in the Auth/Cert Preadmissions patient workqueue?
"The Authorization/Certification Information form" - Answer: Which form in the
auth/cert workflow is used to collect auth/cert information and also displays
information about the patient's hospital stay and coverage?
When a coverage is no longer effective - Answer: When should you terminate a
coverage
When a coverage was added in error - Answer: When should you delete a
coverage from a patient
Wrench button - Answer: What can you click to open User Preferences and
configure which icons display in bed planning?
expected occupancy - Answer: What does the small occupancy meter show
mark it as a possible bed - Answer: Why would you flag a bed with a star
Page 3 of 36
, Click the star icon - Answer: How can you see only the rooms with beds that you
have flagged with a star?
"Unassigned, Upcoming,Postponed" - Answer: Which tabs in Bed Planning show
patients that have not been assigned to a unit or bed
Assigned - Answer: Which tab shows patients that have a bed assignment for their
admission or transfer?
Cancel request - Answer: Which option can you use to delete a bed request or
bed assignment for a patient that will not be coming to the hospital?
Flight Tracker - Answer: Where can you see a list of canceled bed requests
" "Drag and drop the bed request again, or select Edit Assignment" - Answer: You
have assigned a patient to 140-02. You realize that bed 145-02 is a better match
for the patient. Which option allows you to quickly reassign the patient to bed
145-02?
Remove Assignment - Answer: Which option can you use to undo a bed
assignment and put the patient's bed request back to the Unassigned tab?
"When you need to assign a different patient to a bed" - Answer: Why would you
click Remove Assignment
Page 4 of 36
