C208 MGMT 6040
Change Management & Innovation
READINESS ASSESSMENT GUIDE
Q&S
©WGU 2024/2025
,1. Multiple Choice: Which theory of change management
emphasizes the importance of communication and
employee involvement at all stages?
a) Lewin's Change Management Model
b) Kotter's 8-Step Change Model
c) McKinsey 7-S Model
d) ADKAR Model
Correct Answer: b) Kotter's 8-Step Change Model
Rationale: Kotter's model is renowned for its emphasis on
communication and the involvement of employees
throughout the change process.
2. Fill-in-the-Blank: __________ is a change management
approach that focuses on the people side of change and is
designed to help manage change on an individual level.
Correct Answer: ADKAR Model
Rationale: The ADKAR Model is a goal-oriented change
management model that guides individual and
organizational change.
3. True/False: Innovation is always a disruptive force in the
market.
Correct Answer: False
Rationale: Innovation can be either disruptive or
incremental. Disruptive innovation significantly alters
industry practices, while incremental innovation improves
existing processes or products.
4. Multiple Response: Select all that apply. Which of the
following are considered key drivers of change in an
©WGU 2024/2025
, organization?
a) Technological advancements
b) Economic shifts
c) Regulatory changes
d) Organizational culture
Correct Answers: a) Technological advancements, b)
Economic shifts, c) Regulatory changes
Rationale: These factors are external and internal forces
that can necessitate change within an organization.
5. Multiple Choice: In the context of innovation, what does
the 'S' in 'STEM' stand for?
a) Strategy
b) Science
c) Systems
d) Sustainability
Correct Answer: b) Science
Rationale: STEM stands for Science, Technology,
Engineering, and Mathematics, which are key areas of
focus in innovation.
6. Fill-in-the-Blank: The process of translating an idea or
invention into a good or service that creates value is known
as __________.
Correct Answer: Innovation
Rationale: Innovation involves turning a concept into a
marketable product or service that benefits the organization
and its customers.
7. True/False: Change management only applies to
negative changes within an organization.
Correct Answer: False
Rationale: Change management is a systematic approach
©WGU 2024/2025
Change Management & Innovation
READINESS ASSESSMENT GUIDE
Q&S
©WGU 2024/2025
,1. Multiple Choice: Which theory of change management
emphasizes the importance of communication and
employee involvement at all stages?
a) Lewin's Change Management Model
b) Kotter's 8-Step Change Model
c) McKinsey 7-S Model
d) ADKAR Model
Correct Answer: b) Kotter's 8-Step Change Model
Rationale: Kotter's model is renowned for its emphasis on
communication and the involvement of employees
throughout the change process.
2. Fill-in-the-Blank: __________ is a change management
approach that focuses on the people side of change and is
designed to help manage change on an individual level.
Correct Answer: ADKAR Model
Rationale: The ADKAR Model is a goal-oriented change
management model that guides individual and
organizational change.
3. True/False: Innovation is always a disruptive force in the
market.
Correct Answer: False
Rationale: Innovation can be either disruptive or
incremental. Disruptive innovation significantly alters
industry practices, while incremental innovation improves
existing processes or products.
4. Multiple Response: Select all that apply. Which of the
following are considered key drivers of change in an
©WGU 2024/2025
, organization?
a) Technological advancements
b) Economic shifts
c) Regulatory changes
d) Organizational culture
Correct Answers: a) Technological advancements, b)
Economic shifts, c) Regulatory changes
Rationale: These factors are external and internal forces
that can necessitate change within an organization.
5. Multiple Choice: In the context of innovation, what does
the 'S' in 'STEM' stand for?
a) Strategy
b) Science
c) Systems
d) Sustainability
Correct Answer: b) Science
Rationale: STEM stands for Science, Technology,
Engineering, and Mathematics, which are key areas of
focus in innovation.
6. Fill-in-the-Blank: The process of translating an idea or
invention into a good or service that creates value is known
as __________.
Correct Answer: Innovation
Rationale: Innovation involves turning a concept into a
marketable product or service that benefits the organization
and its customers.
7. True/False: Change management only applies to
negative changes within an organization.
Correct Answer: False
Rationale: Change management is a systematic approach
©WGU 2024/2025
