Name: Class: Date:
Chapter 04 - Ethical Decision Making
Chapter_04_Ethical_Decision_Making
(final) Multiple Choice
1. Which of the following is the first step in the ethical decision making process?
a. Being socialized into the firm's corporate culture
b. Applying a personal moral philosophy in order to individualize the ethical decision making
process
c. Recognizing that an ethical issue exists
d. Soliciting the opinions of others in a work group or in the overall business in order to gain
feedback
e. Enforcing the firm's ethical standards with rewards and punishment
ANSWER: c
2. Which of the following is not one of the six "spheres of influence" to which individuals are
subject when confronted with an ethical issue?
a. Educational attainment
b. Workplace
c. Family
d. Legal system
e. Community
ANSWER: a
3. The perceived relevance or importance of an ethical issue to the individual, work group, or
organization is
a. organizational culture.
b. immediate job context.
c. ethical issue intensity.
d. leadership.
e. locus of control.
ANSWER: c
4. Studies have found that more than a third of the unethical situations that lower and middle-level
managers face come from .
a. stakeholder expectations and pressures.
b. pressures to satisfy customers.
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,Name: Class: Date:
Chapter 04 - Ethical Decision Making
c. pressures from the government to perform at a high level.
d. internal pressures and ambiguity surrounding internal organizational rules.
e. struggles to obey relevant laws.
ANSWER: d
5. According to the ethical decision-making framework, the absence of punishment provides a(n)
for unethical behavior.
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,Name: Class: Date:
Chapter 04 - Ethical Decision Making
a. reason
b. significant other
c. individual factor
d. opportunity
e. ethical issue intensity
ANSWER: d
6. have been found to decrease unethical practices and increase positive work behavior.
a. High educational attainment levels
b. High levels of community involvement
c. Charismatic leaders
d. Strong religious beliefs
e. Good personal values
ANSWER: e
7. involves subordinates simply following the directives of a superior without question. It
demonstrates the influence that significant others can exert in the workplace.
a. Obedience to authority
b. Locus of control
c. Opportunity
d. Transactional leadership
e. Immediate job context
ANSWER: a
8. Multiple elements work on individuals to affect their behavior. While an individual may intend to do
the right thing, can alter this intent.
a. cognitive dissonance
b. familial expectations
c. religious beliefs
d. the desire for financial gain
e. organizational or social forces
ANSWER: e
9. Normative approaches focus on
a. how organizational decision makers should approach an issue.
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, Name: Class: Date:
Chapter 04 - Ethical Decision Making
b. methods for adopting values and norms within an organization.
c. models that describe an individual's moral philosophies.
d. ways to determine the moral intensity of an ethical issue.
e. how organizational decision makers make ethical decisions.
ANSWER: a
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Chapter 04 - Ethical Decision Making
Chapter_04_Ethical_Decision_Making
(final) Multiple Choice
1. Which of the following is the first step in the ethical decision making process?
a. Being socialized into the firm's corporate culture
b. Applying a personal moral philosophy in order to individualize the ethical decision making
process
c. Recognizing that an ethical issue exists
d. Soliciting the opinions of others in a work group or in the overall business in order to gain
feedback
e. Enforcing the firm's ethical standards with rewards and punishment
ANSWER: c
2. Which of the following is not one of the six "spheres of influence" to which individuals are
subject when confronted with an ethical issue?
a. Educational attainment
b. Workplace
c. Family
d. Legal system
e. Community
ANSWER: a
3. The perceived relevance or importance of an ethical issue to the individual, work group, or
organization is
a. organizational culture.
b. immediate job context.
c. ethical issue intensity.
d. leadership.
e. locus of control.
ANSWER: c
4. Studies have found that more than a third of the unethical situations that lower and middle-level
managers face come from .
a. stakeholder expectations and pressures.
b. pressures to satisfy customers.
Copyright Cengage Learning. Powered by Cognero. Page 1
,Name: Class: Date:
Chapter 04 - Ethical Decision Making
c. pressures from the government to perform at a high level.
d. internal pressures and ambiguity surrounding internal organizational rules.
e. struggles to obey relevant laws.
ANSWER: d
5. According to the ethical decision-making framework, the absence of punishment provides a(n)
for unethical behavior.
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,Name: Class: Date:
Chapter 04 - Ethical Decision Making
a. reason
b. significant other
c. individual factor
d. opportunity
e. ethical issue intensity
ANSWER: d
6. have been found to decrease unethical practices and increase positive work behavior.
a. High educational attainment levels
b. High levels of community involvement
c. Charismatic leaders
d. Strong religious beliefs
e. Good personal values
ANSWER: e
7. involves subordinates simply following the directives of a superior without question. It
demonstrates the influence that significant others can exert in the workplace.
a. Obedience to authority
b. Locus of control
c. Opportunity
d. Transactional leadership
e. Immediate job context
ANSWER: a
8. Multiple elements work on individuals to affect their behavior. While an individual may intend to do
the right thing, can alter this intent.
a. cognitive dissonance
b. familial expectations
c. religious beliefs
d. the desire for financial gain
e. organizational or social forces
ANSWER: e
9. Normative approaches focus on
a. how organizational decision makers should approach an issue.
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, Name: Class: Date:
Chapter 04 - Ethical Decision Making
b. methods for adopting values and norms within an organization.
c. models that describe an individual's moral philosophies.
d. ways to determine the moral intensity of an ethical issue.
e. how organizational decision makers make ethical decisions.
ANSWER: a
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