TICO UPDATED Exam Questions and
CORRECT Answers
In representations is it required to show the price including GST/PST?No - CORRECT
ANSWER- ✔✔No, the total amount to be paid for travel services
A regulation in support of an Act describes... - CORRECT ANSWER- ✔✔How the rules will
be enforced or applied
A representation displayed on a billboard or bus board or any other medium with time or
space limitation is NOT required to include? - CORRECT ANSWER- ✔✔Registrant's
business name, address and registration number
Contributions to the Compensation Fund by registrants must be made - CORRECT
ANSWER- ✔✔Twice a year (at a six-month interval)
A client buys a vacation package from ABC Tours on May 1. The departure date is June 15.
ABC Tours pays the travel wholesaler on May 8. On which date must the travel wholesaler
produce the tickets, vouchers, itinerary, and other related documents for the travel agent? -
CORRECT ANSWER- ✔✔June 1 (14 days before departure)
Define Travel Agent: - CORRECT ANSWER- ✔✔A person who sells, to consumers, travel
services provided by another person
All newspaper advertisements must include the following information: - CORRECT
ANSWER- ✔✔Business name, address, and TICO registration number
According to the Travel Industry Act, 2002, a travel agent does NOT have to inform a client
before booking... - CORRECT ANSWER- ✔✔That some days can be cloudy, even in a sun
destination
Sally Rosa purchases a package tour from ABC agency that includes a return business flight.
The airline end supplier becomes bankrupt during Sally's trip and she is stranded at the
destination. She purchases a business class flight home and then makes a claim on the
Compensation Fund. Will her claim for reimbursement of the flight home be successful? -
, CORRECT ANSWER- ✔✔Yes, because the Fund will cover only the value of the unused
portion of the original ticket
T/F: The Fund will NOT reimburse travel agents for any commissions, any service charge
owing on the travel services purchased by the customer, or travel services purchased through
an Alberta travel agency - CORRECT ANSWER- ✔✔True
The best description of Ontario's Travel Industry Act, 2002, is that it... - CORRECT
ANSWER- ✔✔Sets down the rules under which travel retailers and travel wholesalers must
operate in Ontario
The phrase: "to promote a fair and informed marketplace where consumers can be confident
in their travel purchases" is the: - CORRECT ANSWER- ✔✔Mission/vision statement of
TICO
Which is NOT a Force Majeure?
- Floods
- Hurricanes
- Riots
- Mechanical - CORRECT ANSWER- ✔✔Mechanical
ABC, a wholesaler, has been selling XYZ Resort since the resort opened in 1965. ABC still
puts a photograph of the resort from 1965 in the brochure to show off the location's beauty. In
fact, the resort has NOT been upgraded or renovated since 1965 and has become run-down
and outdated. Has ABC done anything wrong in its brochure? - CORRECT ANSWER-
✔✔Yes, because the photograph does not accurately depict the current condition of the resort
T/F: Mr. and Mrs. Smith are planning their dream golf vacation. The resort they wish to stay
at is holding the Pebble Beach Open Golf Tournament during the week the couple wants to
travel. The travel agent is obligated to inform the client of this fact - CORRECT ANSWER-
✔✔True
A consumer selects a package tour from a travel wholesaler's brochure. The hotel included in
the package is some distance from town, which appeals to the consumer who wants a quiet
location for her holiday. When she arrives at the hotel, she is upset by the non-stop noise
outside her room as the hotel starts construction of a new swimming pool. Who is to blame
CORRECT Answers
In representations is it required to show the price including GST/PST?No - CORRECT
ANSWER- ✔✔No, the total amount to be paid for travel services
A regulation in support of an Act describes... - CORRECT ANSWER- ✔✔How the rules will
be enforced or applied
A representation displayed on a billboard or bus board or any other medium with time or
space limitation is NOT required to include? - CORRECT ANSWER- ✔✔Registrant's
business name, address and registration number
Contributions to the Compensation Fund by registrants must be made - CORRECT
ANSWER- ✔✔Twice a year (at a six-month interval)
A client buys a vacation package from ABC Tours on May 1. The departure date is June 15.
ABC Tours pays the travel wholesaler on May 8. On which date must the travel wholesaler
produce the tickets, vouchers, itinerary, and other related documents for the travel agent? -
CORRECT ANSWER- ✔✔June 1 (14 days before departure)
Define Travel Agent: - CORRECT ANSWER- ✔✔A person who sells, to consumers, travel
services provided by another person
All newspaper advertisements must include the following information: - CORRECT
ANSWER- ✔✔Business name, address, and TICO registration number
According to the Travel Industry Act, 2002, a travel agent does NOT have to inform a client
before booking... - CORRECT ANSWER- ✔✔That some days can be cloudy, even in a sun
destination
Sally Rosa purchases a package tour from ABC agency that includes a return business flight.
The airline end supplier becomes bankrupt during Sally's trip and she is stranded at the
destination. She purchases a business class flight home and then makes a claim on the
Compensation Fund. Will her claim for reimbursement of the flight home be successful? -
, CORRECT ANSWER- ✔✔Yes, because the Fund will cover only the value of the unused
portion of the original ticket
T/F: The Fund will NOT reimburse travel agents for any commissions, any service charge
owing on the travel services purchased by the customer, or travel services purchased through
an Alberta travel agency - CORRECT ANSWER- ✔✔True
The best description of Ontario's Travel Industry Act, 2002, is that it... - CORRECT
ANSWER- ✔✔Sets down the rules under which travel retailers and travel wholesalers must
operate in Ontario
The phrase: "to promote a fair and informed marketplace where consumers can be confident
in their travel purchases" is the: - CORRECT ANSWER- ✔✔Mission/vision statement of
TICO
Which is NOT a Force Majeure?
- Floods
- Hurricanes
- Riots
- Mechanical - CORRECT ANSWER- ✔✔Mechanical
ABC, a wholesaler, has been selling XYZ Resort since the resort opened in 1965. ABC still
puts a photograph of the resort from 1965 in the brochure to show off the location's beauty. In
fact, the resort has NOT been upgraded or renovated since 1965 and has become run-down
and outdated. Has ABC done anything wrong in its brochure? - CORRECT ANSWER-
✔✔Yes, because the photograph does not accurately depict the current condition of the resort
T/F: Mr. and Mrs. Smith are planning their dream golf vacation. The resort they wish to stay
at is holding the Pebble Beach Open Golf Tournament during the week the couple wants to
travel. The travel agent is obligated to inform the client of this fact - CORRECT ANSWER-
✔✔True
A consumer selects a package tour from a travel wholesaler's brochure. The hotel included in
the package is some distance from town, which appeals to the consumer who wants a quiet
location for her holiday. When she arrives at the hotel, she is upset by the non-stop noise
outside her room as the hotel starts construction of a new swimming pool. Who is to blame
