Exam 2 Management 301 Study Guide || A Verified A+ Pass.
The ________ principle or effect suggests that there is a clear and unbroken chain that links
employees in the corporate hierarchy from the lowest level employee all the way to the CEO,
and that communication must go through the each and every link in the chain otherwise
problems may arise.
A: Equity
B: Scalar
C: Unity of Command
D: Span of control correct answers B
Chung Soon Lee's company has a very diverse workforce. Managers are trained to see
differences not as problems but as strengths that they can use to further the company's goals. For
example, the advertising department always presents its new slogan ideas to a team of people
from many different cultures to make sure that the slogans do not unintentionally offend anyone.
Judging from this description, Chung's company is a(n) _____ organization.
A: pluralistic
B: assimilationist
C: monolithic
D: multicultural correct answers D
Auto parts manufacturer JEG Inc. has a number of vacancies at lower management levels and
wants to fill the positions from within the company itself rather than recruit externally. The
company plans to e-mail the job specifications to all employees and post the jobs on the
company Web site. Which of the following is a disadvantage of job posting?
A: All employees do not have equal opportunities to apply for a job.
B: Unqualified applicants will need explanations about why they did not get the job.
C: Job postings prevent some qualified employees from having the opportunity to apply for a
particular job.
D: Unqualified employees can find out the qualifications they need to get a particular. correct
answers B
Over time Juanita Rosario's team has developed a set of beliefs about how group members
should act during meetings. These beliefs are group _____.
A: values
B: attitudes
C: norms
D: rules correct answers C
To be a successful leader requires you to be able to get things done through others. According
the J. Sterling Livingston, it's people with a high _________ who tend to make the most effective
leaders.
A: N-Power
B: N-Affiliation
C: N-Belonging
D: N-Results correct answers A
, Vijay Iyengar is a 25-year-old executive assistant who works for a 47-year-old manager named
Rita Hayworth. Rita promises to help Vijay advance his career in the company if he will go on a
weekend dates with her. This is an example of _________ sexual harassment.
A: hostile environment
B: quid pro quo
C: reverse sexual (Rita is a woman)
D: no (Rita did not ask for sex) correct answers B
9. ________ may use selection criteria regarded as discriminatory, but do not constitute
employment discrimination because they have a direct and material impact on job performance
and outcomes.
A: Graphic rating scales
B: Bona fide occupational qualifications
C: Behaviorally anchored ratings scales
D: Cross-functional job rotations correct answers B
A hiring and training program intended to correct past inequalities for certain categories of
people based on gender, race and ethnicity, age, or religion is known as a(n) ________.
A: redistributive justice system
B: affirmative action program
C: meritocracy
D: retributive justice system correct answers B
________ is the sum of the ways an organization divides its labor into distinct tasks and then
coordinates them.
A: Organization development
B: Organizational design
C: Operations management
D: Organizational structure correct answers D
________ is the extent to which various parts of organizations cooperate and interact.
A: Differentiation
B: Integration
C: Formalization
D: Decentralization correct answers B
A manager in the promotion department of a record company would find it most difficult to use
________ for coordination and integration to implement concert cancellations due to weather,
travel problems for the band, or any number of other unpredictable factors.
A: rules
B: liaisons
C: goals
D: values correct answers A
The ________ specifies the number of employees reporting to a given supervisor.
The ________ principle or effect suggests that there is a clear and unbroken chain that links
employees in the corporate hierarchy from the lowest level employee all the way to the CEO,
and that communication must go through the each and every link in the chain otherwise
problems may arise.
A: Equity
B: Scalar
C: Unity of Command
D: Span of control correct answers B
Chung Soon Lee's company has a very diverse workforce. Managers are trained to see
differences not as problems but as strengths that they can use to further the company's goals. For
example, the advertising department always presents its new slogan ideas to a team of people
from many different cultures to make sure that the slogans do not unintentionally offend anyone.
Judging from this description, Chung's company is a(n) _____ organization.
A: pluralistic
B: assimilationist
C: monolithic
D: multicultural correct answers D
Auto parts manufacturer JEG Inc. has a number of vacancies at lower management levels and
wants to fill the positions from within the company itself rather than recruit externally. The
company plans to e-mail the job specifications to all employees and post the jobs on the
company Web site. Which of the following is a disadvantage of job posting?
A: All employees do not have equal opportunities to apply for a job.
B: Unqualified applicants will need explanations about why they did not get the job.
C: Job postings prevent some qualified employees from having the opportunity to apply for a
particular job.
D: Unqualified employees can find out the qualifications they need to get a particular. correct
answers B
Over time Juanita Rosario's team has developed a set of beliefs about how group members
should act during meetings. These beliefs are group _____.
A: values
B: attitudes
C: norms
D: rules correct answers C
To be a successful leader requires you to be able to get things done through others. According
the J. Sterling Livingston, it's people with a high _________ who tend to make the most effective
leaders.
A: N-Power
B: N-Affiliation
C: N-Belonging
D: N-Results correct answers A
, Vijay Iyengar is a 25-year-old executive assistant who works for a 47-year-old manager named
Rita Hayworth. Rita promises to help Vijay advance his career in the company if he will go on a
weekend dates with her. This is an example of _________ sexual harassment.
A: hostile environment
B: quid pro quo
C: reverse sexual (Rita is a woman)
D: no (Rita did not ask for sex) correct answers B
9. ________ may use selection criteria regarded as discriminatory, but do not constitute
employment discrimination because they have a direct and material impact on job performance
and outcomes.
A: Graphic rating scales
B: Bona fide occupational qualifications
C: Behaviorally anchored ratings scales
D: Cross-functional job rotations correct answers B
A hiring and training program intended to correct past inequalities for certain categories of
people based on gender, race and ethnicity, age, or religion is known as a(n) ________.
A: redistributive justice system
B: affirmative action program
C: meritocracy
D: retributive justice system correct answers B
________ is the sum of the ways an organization divides its labor into distinct tasks and then
coordinates them.
A: Organization development
B: Organizational design
C: Operations management
D: Organizational structure correct answers D
________ is the extent to which various parts of organizations cooperate and interact.
A: Differentiation
B: Integration
C: Formalization
D: Decentralization correct answers B
A manager in the promotion department of a record company would find it most difficult to use
________ for coordination and integration to implement concert cancellations due to weather,
travel problems for the band, or any number of other unpredictable factors.
A: rules
B: liaisons
C: goals
D: values correct answers A
The ________ specifies the number of employees reporting to a given supervisor.
