SimChart 100 Post-Case Quiz
A patient's outstanding balances are accounts payable. - answer False
It is good practice to document the date and time you attempt to call patients about
collections on accounts - answer True
Bank deposit slips should be prepared: - answer daily
Cash and checks are listed separately on the deposit slip. - answer True
Which detail should be documented on a check? - answer Payee name, correct date
and amount
If the patient writes "payment in full" and the account is not fully paid, it is ok to scratch
the documentation from the check. - answer False
What precautions should be taken when accepting a check? - answer Scan for
accuracy, don't accept checks made out for more money than owed, and don't accept
third party checks.
It is acceptable to insist on cash only payments from patients with previous NSF checks.
- answer True
The medical office may not impose a returned check fee for NSF checks because it is
against insurance agreements. - answer False
Third party checks have a greater risk of being NSF. - answer True
A patient's outstanding balances are accounts payable. - answer False
It is good practice to document the date and time you attempt to call patients about
collections on accounts - answer True
Bank deposit slips should be prepared: - answer daily
Cash and checks are listed separately on the deposit slip. - answer True
Which detail should be documented on a check? - answer Payee name, correct date
and amount
If the patient writes "payment in full" and the account is not fully paid, it is ok to scratch
the documentation from the check. - answer False
What precautions should be taken when accepting a check? - answer Scan for
accuracy, don't accept checks made out for more money than owed, and don't accept
third party checks.
It is acceptable to insist on cash only payments from patients with previous NSF checks.
- answer True
The medical office may not impose a returned check fee for NSF checks because it is
against insurance agreements. - answer False
Third party checks have a greater risk of being NSF. - answer True