Solutions
A certified oncology nurse notices that a novice nurse is unsure
of decision making and lacks technical skills. The novice nurse
gains confidence by sharing and learning with the experienced
nurse. This relationship continues and builds, allowing the
novice nurse to become more confident. This relationship is
known as:
a. mentoring.
b. role modeling.
c. a preceptorship.
d. socialization
- ANS: A
The experienced and novice nurses have entered into a mutually
agreed upon interactive relationship to ease the transition of the
novice nurse into the profession
A clinical nurse leader (CNL) enters the workforce and hopes to
use her interdisciplinary
skills to participate on a quality improvement committee. The
coordinator of the quality group
invites the CNL to join the group. Which type of power is
demonstrated by the coordinator of the group?
a. Coercive
b. Transformational
c. Laissez-fair
d. Legitimate
- ANS: D
,The coordinator of the committee has an official position within
the organizational committee.
A concern that nurses were being asked to perform tasks that
went beyond the state's nurse
practice act was brought to the union's attention. Nurses were
informed that either mediation or binding arbitration will be
used to resolve the issue. A novice nurse asks about the
difference between these techniques and is informed that:
a. mediation is sanctioned by the National Labor Relations
Board (NLRB) to formally discuss concerns with management
and labor.
b. binding arbitration is a formal discussion between labor and
management in which the arbitrator's recommendations are
compulsory.
c. mediation uses a trained person to negotiate a legally binding
plan.
d. binding arbitration requires both labor and management to
participate in discussions on the least destructive approach to
allow self-governance by employees.
- ANS: B
Binding arbitration requires that both parties meet in formal
talks, and all parties must obey the arbitrator's recommendations
A director of nursing (DON) asks the staff to list how their
nursing unit can help the organization meet its goal to "provide
quality patient care with attention to compassion and
excellence." An ad hoc committee is formed to develop a
timeline of identified actions. The DON coaches the committee
,to reach desired outcomes. This DON is demonstrating which
other role of leadership and management?
a. Transactional
b. Clinical consultant
c. Corporate supporter
d. Autocratic
- ANS: C
The manager is embracing the mission of the organization by
supporting achievement of goals noted in the mission statement
A group of nurses are assembling outside a hospital protesting
the use of foreign nurses after
several nurses were terminated due to what the hospital called
recurring "decreased census."
The nurses carry signs with messages asking potential patients
to seek care elsewhere. The
local newspaper picked up the story, and the hospital is
receiving negative press. The nurses
are participating in:
a. picketing.
b. collective bargaining.
c. a strike.
d. arbitration.
- ANS: A
Picketing is a form of protest in which people (called picketers)
congregate outside a place of
work or location where an event is taking place. Often this is
done in an attempt to dissuade others from going in ("crossing
, the picket line"), but it can also be done to draw public attention
to a cause.
A group of nurses are meeting to decide how to staff the
upcoming holidays. Each of the four members freely expresses
thoughts about fair staffing but is willing to listen to other
thoughts and reconsider their first recommendations. The nurses
are avoiding conflict and supporting professional
communication through:
a. empathy.
b. positiveness.
c. supportiveness.
d. accommodation
- ANS: C
Supportive communication occurs when each person's
opinion/position is valued and each participant has the freedom
to express a position but is willing to change that
opinion/position
A group of nurses interested in unionizing decides to contact the
largest union in the United States representing registered nurses,
which is the:
a. American Nurses Association.
b. United American Nurses.
c. National Nurses United.
d. National Labor Relations Board.
- ANS: C
In 2009, the National Nurses United became the largest union
representing nurses RNs as a result of a merger between the