UIOWA MANAGEMENT FINAL EXAM
Questions With Correct Revised Answers
Defintion of management - answer✔✔getting work done through others, concerned with
efficiency and effectiveness in the work process
Types of Managers - answer✔✔Top Managers
Middle Managers
First-Line Managers
Team Leaders
4 Management Functions - answer✔✔Planning
Organizing
Controlling
Leading
MF1: Planning - answer✔✔involves determining organizational goals and a means for achieving
them
MF2: Organizing - answer✔✔deciding where decisions will be made, who will do what jobs and
tasks, and who will work for whom in the company--determining how things get done
MF3: Leading - answer✔✔involves inspiring and motivating workers to work hard to achieve
organizational goals
MF4: Controlling - answer✔✔monitoring progress toward goal achievement and taking
corrective action when progress is not being made
What is the basic controlling process? - answer✔✔involves setting standards to achieve goals,
comparing actual performance to those standards and then making changes to return performance
to those standards
Which Management Function: Assigning team leaders to work on certain product lines and
coordinating efforts and delegating work - answer✔✔Organizing
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Which Management Function: Comparing performance reports to yearly goals -
answer✔✔Controlling
Which Management Function: Deciding whether to advertise to a new market or setting a
strategic vision - answer✔✔Planning
Which Management Function: Meeting with senior leaders to inspire them - answer✔✔Leading
Top 3 Mistakes Managers Make - answer✔✔1. Intimidating, Abrasive to others, Bullying Style
2. Cold & Arrogant
3. Betraying Trust
Mangement Skills - answer✔✔1. Technical
2. Human
3. Conceptual
4. Motivation to manage
MS1: Technical Skills - answer✔✔the specialized procedures, techniquest, and knowledge
required to get job done
Example of Technical Skills - answer✔✔Ability to find new sales prospects, develop accurate
sales pitches based on customer needs, and close sales
MS2: Human Skills - answer✔✔the ability to work with others
Who needs to have good Human Skills? - answer✔✔Top Managers: they spend most of their job
dealing directly with people
MS3: Conceptual Skills - answer✔✔the ability to see the organization of the company as a
whole, understand how the different parts affect each other, and recognize how the company fits
into or is affected by its environment
MS4: Motivation to Manage - answer✔✔an assessment of how enthusiastic employees are about
managing the work of others
Who has the strongest Motivation to Manage - answer✔✔Managers; get promoted faster and
rated higher
Transition to Management - answer✔✔
Self-Management Process Stages - answer✔✔1. Self-Assessment & Planning
2. Goal Setting
3. Self & Environmental Control
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4. Evaluating & Rewarding Progress
S1: Self-Assessment & Planning--Tip - answer✔✔Ask:
Who am I now? Who do I want to be?
What are my strengths? What do I want them to be?
What am I doing now? What I want to be doing?
Where am I now? Where do I want to go?
S1: Self-Assessment & Planning--Mistakes - answer✔✔not having standards
ignoring important parts of our identities
S2: Goal Setting--Tip - answer✔✔What do I need to do in order to get where I want to go?
Set S.M.A.R.T Goals
S2: Goal Setting-Mistakes - answer✔✔failing to set goals--"hope and wish"
setting vague goals--"do your best"
failing to follow through with goals
S3A: Self-Control--Tip - answer✔✔Ask: What is important? What is urgent
Important: produces a desired result
Urgent: Demands immediate Action
S3A: Self-Control--Mistakes - answer✔✔allowing negative emotions or habits to derail us
S3B: Environmental Control--Tip - answer✔✔proactively structure work environment to
increase likelihood of success
S3B: Environmental Control--Mistakes - answer✔✔allowing others to control your time
S3B: Morgenstern's Time Management Tips - answer✔✔delete
delay
diminish
delegate
S4: Evaluating and Rewarding Progress--Tip - answer✔✔determine what you've accomplished
and reward yourself accordingly
S4: Evaluating and Rewarding Progress--Mistakes - answer✔✔rewarding yourself too early, too
late, too much