Devoted Agent Certification Exam with
100% Correct Verified Answers
Educational Events - ANSWER Educational events are designed to inform beneficiaries
about Medicare Advantage, Prescription Drug, or other Medicare programs. The rules in
the table below apply to all educational events.
Marketing Sales Events - ANSWER Marketing/Sales Events are designed to steer (or
attempt to steer) enrollees toward a plan. The rules in the table below apply to all
marketing/sales events.
Pre-Aep Enrollment Period Reminders - ANSWER -Agents are not permitted to market
for an upcoming plan year prior to October 1st.
-Starting October 1st, agents can assist prospects in completing paper applications, but
cannot solicit or take possession of applications from 10/1-10/14.
I-f a paper application is completed with a prospect prior to 10/15, the date and
signature must be left blank. Agents should remind the prospect to complete the
application and mail into Devoted on or after 10/15.
-Alternatively, agents may return to the members home following 10/15 to complete
a paper or electronic application.
, -Applications received prior to 10/15 for which there is an indication of sales
agent/broker involvement in the submission of the request will be investigated for
possible agent solicitation.
-Agents found to have solicited application prior to 10/15 will be subject to disciplinary
action.
-Soliciting definition - taking possession of an application prior to 10/15, submitting
an application prior to 10/15, or instructing submission of application prior to 10/15.
Compliance reporting Metrics - ANSWER Rapid disenrollment,
application timeliness, Agent Allegation Investigations
Devoted Vision - ANSWER >60 net promoter score(NPS), while reducing costs by 20%,
Long term
5 Core Ingredients - ANSWER 1. Newer Medicare Advantage Plan
2. Devoted Tech Platform
3. Partnership with strong pcp's
4. Devoted Health Guides
5.Devoted Medical Group
Our Growth - ANSWER Todd and Ed Park launched Devoted in 2017 (our
first membership came in 2019).
100% Correct Verified Answers
Educational Events - ANSWER Educational events are designed to inform beneficiaries
about Medicare Advantage, Prescription Drug, or other Medicare programs. The rules in
the table below apply to all educational events.
Marketing Sales Events - ANSWER Marketing/Sales Events are designed to steer (or
attempt to steer) enrollees toward a plan. The rules in the table below apply to all
marketing/sales events.
Pre-Aep Enrollment Period Reminders - ANSWER -Agents are not permitted to market
for an upcoming plan year prior to October 1st.
-Starting October 1st, agents can assist prospects in completing paper applications, but
cannot solicit or take possession of applications from 10/1-10/14.
I-f a paper application is completed with a prospect prior to 10/15, the date and
signature must be left blank. Agents should remind the prospect to complete the
application and mail into Devoted on or after 10/15.
-Alternatively, agents may return to the members home following 10/15 to complete
a paper or electronic application.
, -Applications received prior to 10/15 for which there is an indication of sales
agent/broker involvement in the submission of the request will be investigated for
possible agent solicitation.
-Agents found to have solicited application prior to 10/15 will be subject to disciplinary
action.
-Soliciting definition - taking possession of an application prior to 10/15, submitting
an application prior to 10/15, or instructing submission of application prior to 10/15.
Compliance reporting Metrics - ANSWER Rapid disenrollment,
application timeliness, Agent Allegation Investigations
Devoted Vision - ANSWER >60 net promoter score(NPS), while reducing costs by 20%,
Long term
5 Core Ingredients - ANSWER 1. Newer Medicare Advantage Plan
2. Devoted Tech Platform
3. Partnership with strong pcp's
4. Devoted Health Guides
5.Devoted Medical Group
Our Growth - ANSWER Todd and Ed Park launched Devoted in 2017 (our
first membership came in 2019).
