SOLUTION MANUAL For Systems Analysis and Design,
10th Edition by Kendall Kenneth and Kendall Julie
The outcome of the design phase is the:
a. Feasibility Analysis document
b. System proposal document
c. System specification document
d. System request document e. Business Process document - ANSWER: c. System
specification document
Another outcome of the planning phase is the:
a. Feasibility Analysis document
b. Project Plan
c. System specification document
d. System proposal document e. Business Process document - ANSWER: b. Project
Plan
Which is NOT an attribute of a systems analyst?
a. Understanding what to change
b. Knowing how to change it
c. Convincing others of the need to change
d. Serving as a change agent
e. Selecting which projects to approve - ANSWER: e. Selecting which projects to
approve
Jona's project is to take a fairly straight-forward manual process and make it an
electronic process. This will make the processing more efficient. Which of the
following requirements analysis strategies is she using?
a. Business Process Automation
b. Business Process Improvement
c. Business Process Internalization d. Business Process Reengineering e. Business
Process Renovation - ANSWER: a. Business Process Automation
Which would normally NOT be a reason for a project?
a. When a business need has been identified
b. A consultant has suggest a new customer relationship management system
c. An open source platform has just come on the market
d. An existing system just isn't working properly and the workaround is tedious e. To
support a new business initiative - ANSWER: An open source platform has just come
on the market
Linda is a clerk in the accounting department. She was interviewed by David and is
excited about the proposed system that will utilize electronic funds transfer. This
would be an example of ______.
a. Tangible benefit
b. Cash flow
, c. Break even analysis d. Intangible benefit
e. Return on investment - ANSWER: a. intangible benefit
Ramya is preparing an economic feasibility study. She has a calculation where she
takes total benefits minus total costs and divides that answer by the total costs. She
is calculating:
a. Cash flow
b. Return on investment
c. Break-even point
d. Net present value
e. Internal rate of return - ANSWER: b. Return on investment
Robert is doing an economic analysis using today's dollar values. He is doing: a. Cash
flow analysis
b. Return on investment analysis
c. Break-even point analysis
d. Net present value analysis
e. Internal rate of return analysis - ANSWER: d. Net present value analysis
TJ has prepared a spreadsheet where the total benefits are $182,000; the total
cumulative costs are $120,000. The ROI would be::
a. $62,000
b. About 34%
c. About 51.7%
d. About 65.3%
e. Less than 20% - ANSWER: c. About 51.7%
Which is an activity the users probably will NOT do on a project?
a. Make decisions that influence the project
b. Budget funds for the project
c. Perform hands-on activities for the project
d. Be assigned specific tasks to perform (with clear deadlines) e. Have some official
roles on the project team - ANSWER: b. Budget funds for the project
The type of skill that is common to systems analysts to understand how IT can be
applied to business situations and to ensure that the IT delivers real business value
is:
a. Technical
b. Business
c. Analytical
d. Interpersonal e. Ethical - ANSWER: b. Business
Kallie is creating use cases, data flow diagrams and entity relationship diagrams. In
what phase of the SDLC would she do this?
a. Planning
b.Analysis
c.Design
10th Edition by Kendall Kenneth and Kendall Julie
The outcome of the design phase is the:
a. Feasibility Analysis document
b. System proposal document
c. System specification document
d. System request document e. Business Process document - ANSWER: c. System
specification document
Another outcome of the planning phase is the:
a. Feasibility Analysis document
b. Project Plan
c. System specification document
d. System proposal document e. Business Process document - ANSWER: b. Project
Plan
Which is NOT an attribute of a systems analyst?
a. Understanding what to change
b. Knowing how to change it
c. Convincing others of the need to change
d. Serving as a change agent
e. Selecting which projects to approve - ANSWER: e. Selecting which projects to
approve
Jona's project is to take a fairly straight-forward manual process and make it an
electronic process. This will make the processing more efficient. Which of the
following requirements analysis strategies is she using?
a. Business Process Automation
b. Business Process Improvement
c. Business Process Internalization d. Business Process Reengineering e. Business
Process Renovation - ANSWER: a. Business Process Automation
Which would normally NOT be a reason for a project?
a. When a business need has been identified
b. A consultant has suggest a new customer relationship management system
c. An open source platform has just come on the market
d. An existing system just isn't working properly and the workaround is tedious e. To
support a new business initiative - ANSWER: An open source platform has just come
on the market
Linda is a clerk in the accounting department. She was interviewed by David and is
excited about the proposed system that will utilize electronic funds transfer. This
would be an example of ______.
a. Tangible benefit
b. Cash flow
, c. Break even analysis d. Intangible benefit
e. Return on investment - ANSWER: a. intangible benefit
Ramya is preparing an economic feasibility study. She has a calculation where she
takes total benefits minus total costs and divides that answer by the total costs. She
is calculating:
a. Cash flow
b. Return on investment
c. Break-even point
d. Net present value
e. Internal rate of return - ANSWER: b. Return on investment
Robert is doing an economic analysis using today's dollar values. He is doing: a. Cash
flow analysis
b. Return on investment analysis
c. Break-even point analysis
d. Net present value analysis
e. Internal rate of return analysis - ANSWER: d. Net present value analysis
TJ has prepared a spreadsheet where the total benefits are $182,000; the total
cumulative costs are $120,000. The ROI would be::
a. $62,000
b. About 34%
c. About 51.7%
d. About 65.3%
e. Less than 20% - ANSWER: c. About 51.7%
Which is an activity the users probably will NOT do on a project?
a. Make decisions that influence the project
b. Budget funds for the project
c. Perform hands-on activities for the project
d. Be assigned specific tasks to perform (with clear deadlines) e. Have some official
roles on the project team - ANSWER: b. Budget funds for the project
The type of skill that is common to systems analysts to understand how IT can be
applied to business situations and to ensure that the IT delivers real business value
is:
a. Technical
b. Business
c. Analytical
d. Interpersonal e. Ethical - ANSWER: b. Business
Kallie is creating use cases, data flow diagrams and entity relationship diagrams. In
what phase of the SDLC would she do this?
a. Planning
b.Analysis
c.Design
