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WGU C204 (Management
Communication) Task 1 (Portfolio) BKM3
Passed Western Governors University
, lOMoAR cPSD| 19857451
C204 Management Communication: Task 1
Table of Contents
Internal Email…...............................................................................................................................2
External Email… ............................................................................................................................ 5
Blog Post… ..................................................................................................................................... 7
Persuasive Letter… ......................................................................................................................... 9
Customer Complaint… ................................................................................................................. 11
Biases… ........................................................................................................................................ 12
Intercultural Differences… ........................................................................................................... 13
References… ................................................................................................................................. 15
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, lOMoAR cPSD| 19857451
C204 Management Communication: Task 1
A. Internal Email
Subject: Important New Updates: The Disadvantages and Advantages of Nasquil
Dear Internal Staff,
I hope this email finds you well. I would like to take a moment and discuss the
disadvantages and advantages of the new product of Nasaquil that we are planning to release. For
its upcoming launch we need to understand not only the strengths but also the limitations of
Nasaquil. These are important for us to know not only for the healthcare providers but for the
stakeholders.
1. Advantages
● Accessibility
○ With Nasaquil being an over-the-counter medication, Nasaquil offers great
accessibility to patients who are seeking relief from symptoms of
influenza. Some medications such as prescription antiviral medications
may require a healthcare visit. Nasaquil can be conveniently purchased at
retail stores and pharmacies without a prescription. This allows it to be
more convenient and available for flu treatment options.
● Efficacy
○ Clinical trials that have been performed have promised results in Nasaquil in
treating influenza. Patients who have used Nasaquil experienced a reduction in
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