Professionalism Module Test Questions
And Answers A+ Graded
being persuasive CORRECT ANSWERS What is NOT involved in the process of
exchanging messages?
Adds tension CORRECT ANSWERS What is NOT a way that regular physical activity
affects the body?
professionally CORRECT ANSWERS How should employees behave during
interactions with clients and co-workers?
Covering tattoos CORRECT ANSWERS What is NOT a part of personal care?
Never CORRECT ANSWERS When is it acceptable to be dishonest in a professional
setting?
Comply with the rules and wear appropriate shoes CORRECT ANSWERS Lydia works
at a medical facility in which all employees are required to wear white shoes. Lydia does
not
agree with this rule. What should Lydia do?
Admitting to a mistake CORRECT ANSWERS What demonstrates responsibility?
By staying late to help a co-worker finish a difficult task CORRECT ANSWERS In what
way can an employee demonstrate commitment?
Evaluate the goal and determine the reason for failure. CORRECT ANSWERS What
should an employee do if a goal fails to be accomplished?
compromise CORRECT ANSWERS When solving a problem in a group situation, what
trait should be demonstrated?
Is this the best solution for the entire team? CORRECT ANSWERS The office manage,
Karen, must solve a scheduling problem that affects the entire team. What should Karen
consider before she implements a solution?
prioritize tasks CORRECT ANSWERS Pam is not a naturally organized person, but she
is creating a time management plan to keep track of
her daily tasks. Which of the following is an important technique for her to follow?
Evaluate the results and create a new solution CORRECT ANSWERS Adrian uses the
problem solving method to solve a problem. After she implements her solution, she
discovers that her strategy did not work. What should she do next?
And Answers A+ Graded
being persuasive CORRECT ANSWERS What is NOT involved in the process of
exchanging messages?
Adds tension CORRECT ANSWERS What is NOT a way that regular physical activity
affects the body?
professionally CORRECT ANSWERS How should employees behave during
interactions with clients and co-workers?
Covering tattoos CORRECT ANSWERS What is NOT a part of personal care?
Never CORRECT ANSWERS When is it acceptable to be dishonest in a professional
setting?
Comply with the rules and wear appropriate shoes CORRECT ANSWERS Lydia works
at a medical facility in which all employees are required to wear white shoes. Lydia does
not
agree with this rule. What should Lydia do?
Admitting to a mistake CORRECT ANSWERS What demonstrates responsibility?
By staying late to help a co-worker finish a difficult task CORRECT ANSWERS In what
way can an employee demonstrate commitment?
Evaluate the goal and determine the reason for failure. CORRECT ANSWERS What
should an employee do if a goal fails to be accomplished?
compromise CORRECT ANSWERS When solving a problem in a group situation, what
trait should be demonstrated?
Is this the best solution for the entire team? CORRECT ANSWERS The office manage,
Karen, must solve a scheduling problem that affects the entire team. What should Karen
consider before she implements a solution?
prioritize tasks CORRECT ANSWERS Pam is not a naturally organized person, but she
is creating a time management plan to keep track of
her daily tasks. Which of the following is an important technique for her to follow?
Evaluate the results and create a new solution CORRECT ANSWERS Adrian uses the
problem solving method to solve a problem. After she implements her solution, she
discovers that her strategy did not work. What should she do next?
