Safe Crisis Management | 114 Questions and
Answers 100% Correct
3 Components of Self-Talk (pg 79) - ANSWER 1. Perception
2. Interpretation
3. Behavior
3 Phases of Behavior Curve (pg 63) - ANSWER 1. Period of Escalation
2. Out-of-Control Period
3. Period of De-escalation
3 Common Sources of Behavior (pg 58) - ANSWER 1. Carry In Behavior
2. Carry Over Behavior
3. Tune In Behavior
T/F: Staff can be held liable for what they do and don't do when responding to
dangerous behavior. - ANSWER True
T/F: Positive normative cultures are established when policies and performance
mirror each other. - ANSWER True
T/F: Individuals who acquire poor social skills from a dysfunctional environment
are more likely to engage in behaviors of concern. - ANSWER True
T/F: According to JKM Training, staff can maintain an individual in the same ESPI
for as long as they deem necessary. - ANSWER False
,T/F: Proximity & touch prompts are acceptable to use to provoke an individual into
aggression. - ANSWER False
T/F: Professional responses are intended to replace instinctual, survival responses.
Examples include scripting responses and focusing on the individual's behavior. -
ANSWER True
T/F: The three phases of the behavior curve are escalation, out-of-control, and
relaxation. - ANSWER False
T/F: Aggression, often fueled by emotion, can be described as cumulative and
transferable. - ANSWER True
T/F: The prolonged duration of an ESPI does not increase the potential for adverse
outcomes. - ANSWER False
T/F: Debriefing with an individual after an incident is critical to minimize trauma
and reduce carry over behaviors. - ANSWER True
Use of excitement & affect to show approval/support - ANSWER Effusive Praise
Pleasantly acknowledge each individual at start of class/shift - ANSWER Meet
& Greet
, Providing direction & empowering performance - ANSWER Positively Support
& Correct Behavior
Identify things & activities you have in common - ANSWER Interest Relating
Being present/interactive with individuals during the day - ANSWER Active
Engagement
Competent staff are this type of communicator:
a. Assertive
b. Passive
c. Passive aggressive
d. Aggressive - ANSWER a. Assertive
This is the worst kind of stress and is linked to an increased risk of long-term
health issues:
a. Toxic
b. Positive
c. Tolerable
d. None of the above - ANSWER a. Toxic
Issues/behaviors that are stimulated recently within the program are:
a. Carry in
b. Carry over
c. Carry out
Answers 100% Correct
3 Components of Self-Talk (pg 79) - ANSWER 1. Perception
2. Interpretation
3. Behavior
3 Phases of Behavior Curve (pg 63) - ANSWER 1. Period of Escalation
2. Out-of-Control Period
3. Period of De-escalation
3 Common Sources of Behavior (pg 58) - ANSWER 1. Carry In Behavior
2. Carry Over Behavior
3. Tune In Behavior
T/F: Staff can be held liable for what they do and don't do when responding to
dangerous behavior. - ANSWER True
T/F: Positive normative cultures are established when policies and performance
mirror each other. - ANSWER True
T/F: Individuals who acquire poor social skills from a dysfunctional environment
are more likely to engage in behaviors of concern. - ANSWER True
T/F: According to JKM Training, staff can maintain an individual in the same ESPI
for as long as they deem necessary. - ANSWER False
,T/F: Proximity & touch prompts are acceptable to use to provoke an individual into
aggression. - ANSWER False
T/F: Professional responses are intended to replace instinctual, survival responses.
Examples include scripting responses and focusing on the individual's behavior. -
ANSWER True
T/F: The three phases of the behavior curve are escalation, out-of-control, and
relaxation. - ANSWER False
T/F: Aggression, often fueled by emotion, can be described as cumulative and
transferable. - ANSWER True
T/F: The prolonged duration of an ESPI does not increase the potential for adverse
outcomes. - ANSWER False
T/F: Debriefing with an individual after an incident is critical to minimize trauma
and reduce carry over behaviors. - ANSWER True
Use of excitement & affect to show approval/support - ANSWER Effusive Praise
Pleasantly acknowledge each individual at start of class/shift - ANSWER Meet
& Greet
, Providing direction & empowering performance - ANSWER Positively Support
& Correct Behavior
Identify things & activities you have in common - ANSWER Interest Relating
Being present/interactive with individuals during the day - ANSWER Active
Engagement
Competent staff are this type of communicator:
a. Assertive
b. Passive
c. Passive aggressive
d. Aggressive - ANSWER a. Assertive
This is the worst kind of stress and is linked to an increased risk of long-term
health issues:
a. Toxic
b. Positive
c. Tolerable
d. None of the above - ANSWER a. Toxic
Issues/behaviors that are stimulated recently within the program are:
a. Carry in
b. Carry over
c. Carry out
