TLI 112 Exam 1 prep Questions And Complete Detailed Answers.

High-performance employees are most attracted to organizations that have managers who excel in which of the following skill areas? - correct answer Interpersonal skills Jenna is a store manager currently engaging in her leadership role by creating conditions within which productive work can be achieved. In which of the following activities is Jenna most likely to be engaging? - correct answer Jenna is helping motivate her employees. Management functions include which of the following? - correct answer Organizing A manager who is working with a supplier who better understands a unique customer need is engaged in which of Mintzberg's ten management roles? - correct answer Liaison The director of the county's humane society participates in the groundbreaking ceremony for the humane society's new facility and delivers a speech thanking those who donated to the building fund. Which of Mintzberg's managerial roles does this best describe? - correct answer Figurehead Evidence-based management bases decisions on which of the following? - correct answer The best available scientific information A marketing department at a large international organization is engaged in the statistical analysis and compilation of information on users who logged into the organization's website and made purchases within the last year. The marketing department may be using big data to _______. - correct answer predict behavior of current customers Which of the following disciplines focuses on the individual as a unit of analysis, rather than on the group or organization system? - correct answer Psychology Which of the following identifies the most important difference between social psychology and anthropology? - correct answer Social psychology focuses on people's influence on one another; whereas, anthropology seeks to understand differences in people's fundamental values, attitudes, and behavior. In order to explain human behavior or make valid predictions, organizational behavior (OB) concepts must reflect: _______. - correct answer contingency variables Often, two people act very differently in the same situation, and the same person's behavior changes in different situations. For example, not everyone is motivated by money, and people may behave differently at a restaurant than they do at a back yard BBQ. Which of the following would describe an individual's behavior in the situation in which x leads to y, but only under conditions specified in z? - correct answer Contingency variable In physical science, laws such as the law of gravity allow scientists to predict a behavior in a wide range of situations. For example, an apple, an orange, and a pinecone will all eventually fall from a tree. Why are laws of behavior difficult to apply in the field of organizational behavior? - correct answer Because contingency variables impact individual action The area of organizational behavior (OB) research that is concerned with how organizations can facilitate employee engagement and the development of human strengths and potential is referred to as: - correct answer positive organizational scholarship When Jay's company investigated opening a sales office in Lisbon, Portugal, he was astonished to learn that, according to law, employees are entitled to 13 paid holidays and 22 days of paid vacation. Which issue confronting managers would this best reflect? - correct answer Adapting to differing cultural/regulatory norms Jamie has discovered that her firm is dumping toxic waste into a local stream at night. She has approached 3 executives (including her own manager). No one seems inclined to change any organizational procedures and she is troubled by what her next step should be. Her significant other has suggested she needs to go public with this information. Jamie is experiencing a(n) ______. - correct answer ethical dilemma Gayle is part of a new team at work with a goal of developing a training program for new employees. Based on the organizational behavior model outlined in this chapter, Gayle's communication with her new group is an example of _________. - correct answer processes Jamal has become very quiet at work. He no longer actively participates in team meetings and organizational functions and seems to be the first one out the door every night. Jamal is exhibiting ________. - correct answer withdrawal behavior The ABC Company is redesigning its training programs. Managers have been increasingly concerned with an inability of many employees to work together on tasks as a team to negotiate a final product reflecting their joint actions. What employability skill would you recommend that the company begin offering? - correct answer Collaboration Deep-level diversity traits might include ______________________. - correct answer personality Two employees were very different in terms of age, gender, and other demographic data but they shared a common love of dogs and gardening as well as family commitment. What other commonalities might bond these employees in terms of deep-level diversity? - correct answer Similar personality Deep-level differences between individuals include all of the following EXCEPT _____________. - correct answer age Sarah has been attempting to make dive