GEB 4522 Final Exam (UCF) Questions with Correct
Answers
C Correct Answer-Which of the following should most likely be
included in a problem statement?
A. results of analysis
B. "so whats"
C. success criteria
D. root causes
D Correct Answer-Asking "the question behind the question" is most
likely related to what?
A. the consequences of proposed solutions
B. the assumptions that are being relied upon
C. the root cause of the problem
D. the motivation for asking the question
C Correct Answer-Viewing a problem "through a different lens" is least
likely accomplished by looking at the problem:
A. from a different point of view
B. in a different context
C. with different objectives
,D. assuming different circumstances
A Correct Answer-When we first encounter a problem, we are mostly
likely to observe its:
A. symptoms
B. causes
C. initial occurance
D. resolution
C Correct Answer-A decision to radically alter a business' salary
structure is most likely an example of a:
A. revenue blow-up
B. profit blow-up
C. cost blow-up
D. business model blow-up
A Correct Answer-The "5 whys" is most likely a tool designed to help
determine a problem's:
A. root causes
B. symptoms
C. success criteria
,D. consequences
B Correct Answer-The "7 so whats" approach is most likely designed to
help determine:
A. the assumptions underlying a business' operational structure
B. consequences of proposed solutions to a problem
C. the chain of events leading from problem to solution
D. the potential causes of an observed symptom
B Correct Answer-The 80/20 rule-of-thumb most likely reminds us to
solve problems that:
A. are unlikely to have measurable consequences
B. have especially large impacts
C. affect all stakeholders
D. have clearly defined causes
C Correct Answer-Which of the following is most likely a way to
prioritize the use of resources in problem solving?
A. go back as far in time as possible
B. use the most sophisticated analytical tools that are available
C. performance analysis that ties directly back to the problem
, D. include all available data in the analysis
B Correct Answer-Which of the following is most likely a characteristic
of high quality critical thinking?
A. proposing a solution as quickly as possible
B. focusing on root causes not symptoms
C. presenting results of all analytical tests that are run
D. focus on existing performance indicators
C Correct Answer-Consider an inventory list for an art gallery. The
"type" of each piece is listed, such as painting, print, sculpture, weaving,
etc. What measure of central tendency could be used to analyze the
"type" data
A. variance
B. mean
C. mode
D. median
D Correct Answer-Which measure of central tendency is most affected
by outliers (extreme values)?
A. median
B. variance
Answers
C Correct Answer-Which of the following should most likely be
included in a problem statement?
A. results of analysis
B. "so whats"
C. success criteria
D. root causes
D Correct Answer-Asking "the question behind the question" is most
likely related to what?
A. the consequences of proposed solutions
B. the assumptions that are being relied upon
C. the root cause of the problem
D. the motivation for asking the question
C Correct Answer-Viewing a problem "through a different lens" is least
likely accomplished by looking at the problem:
A. from a different point of view
B. in a different context
C. with different objectives
,D. assuming different circumstances
A Correct Answer-When we first encounter a problem, we are mostly
likely to observe its:
A. symptoms
B. causes
C. initial occurance
D. resolution
C Correct Answer-A decision to radically alter a business' salary
structure is most likely an example of a:
A. revenue blow-up
B. profit blow-up
C. cost blow-up
D. business model blow-up
A Correct Answer-The "5 whys" is most likely a tool designed to help
determine a problem's:
A. root causes
B. symptoms
C. success criteria
,D. consequences
B Correct Answer-The "7 so whats" approach is most likely designed to
help determine:
A. the assumptions underlying a business' operational structure
B. consequences of proposed solutions to a problem
C. the chain of events leading from problem to solution
D. the potential causes of an observed symptom
B Correct Answer-The 80/20 rule-of-thumb most likely reminds us to
solve problems that:
A. are unlikely to have measurable consequences
B. have especially large impacts
C. affect all stakeholders
D. have clearly defined causes
C Correct Answer-Which of the following is most likely a way to
prioritize the use of resources in problem solving?
A. go back as far in time as possible
B. use the most sophisticated analytical tools that are available
C. performance analysis that ties directly back to the problem
, D. include all available data in the analysis
B Correct Answer-Which of the following is most likely a characteristic
of high quality critical thinking?
A. proposing a solution as quickly as possible
B. focusing on root causes not symptoms
C. presenting results of all analytical tests that are run
D. focus on existing performance indicators
C Correct Answer-Consider an inventory list for an art gallery. The
"type" of each piece is listed, such as painting, print, sculpture, weaving,
etc. What measure of central tendency could be used to analyze the
"type" data
A. variance
B. mean
C. mode
D. median
D Correct Answer-Which measure of central tendency is most affected
by outliers (extreme values)?
A. median
B. variance
