RTPM UPDATED Exam Questions and
CORRECT Answers
1. What are the two distinct processes of telecommunications project management? - Correct
Answer- design and implementation/instillation
2. List the nine project constraints. - Correct Answer- Cost, time, quality, risk, resources,
stakeholders, technology, safety, environment
3. In order for a project to run effectively and efficiently, the ICT professional should create a
list of targeted objectives, identifying each _______________ as well as the
_______________. - Correct Answer- milestones, project's overall outcome
4. The project's objectives should be developed in an effort to provide information about the
job location and _______, __________, _____________, ___________, _____________,
and ____________. - Correct Answer- work area, customer requirements, project schedule,
materials, safety issues and desired outcomes
5. ICT Professional is responsible for knowing the: - Correct Answer- background of the
project, project milestones, specific roles, specific tasks, challenges and issues, methods and
techniques, applicable standards, security requirements, safety requirements, evaluation of
work process, recordkeeping, status and monitoring of both the company and customer,
required meetings
6. What is a project stakeholder? - Correct Answer- A project stakeholder is a person who can
positively or negatively affect or be affected by the project.
7. Do stakeholders vary on projects? - Correct Answer- yes
8. Should a stakeholder analysis be done for individual projects? - Correct Answer- yes
9. Who is the person or group that provides financial support for the project? - Correct
Answer- Sponsor
10. Who initiates the project? - Correct Answer- Sponsor
,11. Who is responsible for strategic planning of projects and programs? - Correct Answer-
Portfolio Manager/Portfolio Review Board
12. Who ensures that projects and programs meet the overall long-term objectives of the
organization? - Correct Answer- Portfolio Manager/Portfolio Review Board
13. Who is the primary beneficiaries (internal or external) of the completed project? - Correct
Answer- Clients/Users
14. What is the term used to describe vendors, suppliers or contractors? - Correct Answer-
Sellers
15. Who is an external organization that enters into a contractual agreement to provide
components or services necessary for the project? - Correct Answer- Business Partners
16. Who are external companies that have a special relationship with the enterprise? - Correct
Answer- Business Partners
17. Who can be potentially attained through a certification process? - Correct Answer-
Business Partners
18. Who fills a specified role such as installation, customization, training, or support? -
Correct Answer- Business Partners
19. Who have a management role in a core business area such as research and development,
design, manufacturing, provisioning, testing, or maintenance? - Correct Answer- Operations
Managers
20. Who deals directly with producing and maintaining the marketable products or services of
the enterprise? - Correct Answer- Operations Managers
21. What incorporates completed projects into normal operations and provides the long-term
support? - Correct Answer- Operations Managers
, 22. Who are key individuals who play a management role within an administrative or
functional area of the business? - Correct Answer- Functional Managers
23. Who are assigned their own permanent staff to carry out the ongoing work? - Correct
Answer- Functional Managers
24. Who is responsible for managing multiple related projects in a coordinated way to
maintain consistency? - Correct Answer- Program Managers
25. Who is responsible for direct management of a project? - Correct Answer- Project
Managers
26. Who manages are aspects of the project form inception through final closeout? - Correct
Answer- Project Managers
27. What is a discipline that encompasses planning, organizing, and managing resources to
achieve successful completion of specific project goals and objectives? - Correct Answer-
Telecommunications project management
28. What are the four steps to Telecommunications Project Management (TPM) - Correct
Answer- Developing, implementing, tracking and closing
29. Without a ______________, a project cannot be controlled. - Correct Answer- plan
30. List the 10 TPM Knowledge Areas - Correct Answer- human resource management,
scope, integration, time, cost, quality, communication, risk, stakeholder, procurement
31. In which knowledge area is project safety? - Correct Answer- Human resources
32. Which knowledge area involves engaging the right people to do the job and ensuring they
are properly trained, equipped, and motivated? - Correct Answer- Human Resources
33. _________________ defines the type, amounts, and limits of the work to be performed
during the execution of the project. - Correct Answer- Scope Management
CORRECT Answers
1. What are the two distinct processes of telecommunications project management? - Correct
Answer- design and implementation/instillation
2. List the nine project constraints. - Correct Answer- Cost, time, quality, risk, resources,
stakeholders, technology, safety, environment
3. In order for a project to run effectively and efficiently, the ICT professional should create a
list of targeted objectives, identifying each _______________ as well as the
_______________. - Correct Answer- milestones, project's overall outcome
4. The project's objectives should be developed in an effort to provide information about the
job location and _______, __________, _____________, ___________, _____________,
and ____________. - Correct Answer- work area, customer requirements, project schedule,
materials, safety issues and desired outcomes
5. ICT Professional is responsible for knowing the: - Correct Answer- background of the
project, project milestones, specific roles, specific tasks, challenges and issues, methods and
techniques, applicable standards, security requirements, safety requirements, evaluation of
work process, recordkeeping, status and monitoring of both the company and customer,
required meetings
6. What is a project stakeholder? - Correct Answer- A project stakeholder is a person who can
positively or negatively affect or be affected by the project.
7. Do stakeholders vary on projects? - Correct Answer- yes
8. Should a stakeholder analysis be done for individual projects? - Correct Answer- yes
9. Who is the person or group that provides financial support for the project? - Correct
Answer- Sponsor
10. Who initiates the project? - Correct Answer- Sponsor
,11. Who is responsible for strategic planning of projects and programs? - Correct Answer-
Portfolio Manager/Portfolio Review Board
12. Who ensures that projects and programs meet the overall long-term objectives of the
organization? - Correct Answer- Portfolio Manager/Portfolio Review Board
13. Who is the primary beneficiaries (internal or external) of the completed project? - Correct
Answer- Clients/Users
14. What is the term used to describe vendors, suppliers or contractors? - Correct Answer-
Sellers
15. Who is an external organization that enters into a contractual agreement to provide
components or services necessary for the project? - Correct Answer- Business Partners
16. Who are external companies that have a special relationship with the enterprise? - Correct
Answer- Business Partners
17. Who can be potentially attained through a certification process? - Correct Answer-
Business Partners
18. Who fills a specified role such as installation, customization, training, or support? -
Correct Answer- Business Partners
19. Who have a management role in a core business area such as research and development,
design, manufacturing, provisioning, testing, or maintenance? - Correct Answer- Operations
Managers
20. Who deals directly with producing and maintaining the marketable products or services of
the enterprise? - Correct Answer- Operations Managers
21. What incorporates completed projects into normal operations and provides the long-term
support? - Correct Answer- Operations Managers
, 22. Who are key individuals who play a management role within an administrative or
functional area of the business? - Correct Answer- Functional Managers
23. Who are assigned their own permanent staff to carry out the ongoing work? - Correct
Answer- Functional Managers
24. Who is responsible for managing multiple related projects in a coordinated way to
maintain consistency? - Correct Answer- Program Managers
25. Who is responsible for direct management of a project? - Correct Answer- Project
Managers
26. Who manages are aspects of the project form inception through final closeout? - Correct
Answer- Project Managers
27. What is a discipline that encompasses planning, organizing, and managing resources to
achieve successful completion of specific project goals and objectives? - Correct Answer-
Telecommunications project management
28. What are the four steps to Telecommunications Project Management (TPM) - Correct
Answer- Developing, implementing, tracking and closing
29. Without a ______________, a project cannot be controlled. - Correct Answer- plan
30. List the 10 TPM Knowledge Areas - Correct Answer- human resource management,
scope, integration, time, cost, quality, communication, risk, stakeholder, procurement
31. In which knowledge area is project safety? - Correct Answer- Human resources
32. Which knowledge area involves engaging the right people to do the job and ensuring they
are properly trained, equipped, and motivated? - Correct Answer- Human Resources
33. _________________ defines the type, amounts, and limits of the work to be performed
during the execution of the project. - Correct Answer- Scope Management
