100% Pass
Accounts payable Correct-Money an organization owes its vendors and suppliers.
Accounts receivable Correct-Money an organization's customers owe the organization.
ADA Amendments Act (ADAAA) Correct-Amendments to U.S. Americans with Disabilities
Act covering the definition of individuals regarded as having a disability, mitigating measures,
and other rules of construction to guide the analysis of what constitutes a disability.
ADDIE model Correct-Five-step instructional design process that governs the development
of learning programs.
Adverse impact Correct-Type of discrimination that results when a neutral policy has a
discriminatory effect; also known as disparate impact.
Affinity diagramming Correct-Data sorting technique in which a group categorizes and
subcategorizes data until relationships are clearly drawn.
, EXAM: SHRM SCP(Vocabulary); Questions and Answers
100% Pass
Age Discrimination in Employment Act (ADEA) Correct-U.S. act that prohibits
discrimination in the workplace on the basis of age.
Alternative dispute resolution (ADR) Correct-Umbrella term used to describe a number of
problem-solving and grievance resolution approaches.
Amendment Correct-Modification of the U.S. Constitution or a U.S. law.
Americans with Disabilities Act (ADA) Correct-U.S. act that prohibits discrimination against
a qualified individual with a disability because of his/her disability.
Andragogy Correct-Study of how adults learn.
Applicant tracking software (ATS) Correct-Software that provides an automated way for
organizations to manage the recruiting process.
, EXAM: SHRM SCP(Vocabulary); Questions and Answers
100% Pass
Apprenticeship Correct-Related to technical skills training; often a partnership between
employers and unions.
Arbitration Correct-Procedure in which disputes are submitted to one or more impartial
persons for final determination.
Assessment centers Correct-Assessment tools that provide candidates a wide range of
leadership situations and problem-solving exercises.
Assets Correct-Financial, physical, and sometimes intangible properties an organization
owns.
Assignees Correct-Employees who work outside their home countries.
Auditory learners Correct-People who learn best by relying on their sense of hearing.
, EXAM: SHRM SCP(Vocabulary); Questions and Answers
100% Pass
Authentic leadership Correct-Leadership grounded in an individual's values and principles
and focused on empowering others to act.
Balanced scorecard Correct-Measurement approach that provides an overall picture of an
organization's performance as measured against goals in finance, customers, internal business
processes, and learning and growth.
Balance sheet Correct-Statement that reports the financial position of the organization at a
specific point in time; shows assets, liabilities, and shareholder equity.
Behavioral interview Correct-Type of interview that focuses on how applicants previously
handled real situations.
Benchmarking Correct-Process that compares performance levels and/or processes of one
entity with those of another to identify performance gaps and set goals aimed at improving
performance.