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CPPA PROGRESS CHECK questions well answered to pass

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CPPA PROGRESS CHECK questions well answered to pass

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CPPA PROGRESS CHECK

ON THE CPPA "TO-DO" LIST PERSTEMPO IS CHECKED AT WHAT INTERVAL? - correct answer ✔✔MONTHLY



WHAT DOES "KSD" STAND FOR? - correct answer ✔✔KEY SUPPORTING DOCUMENTS



NAME THE 4 SECTIONS OF THE CPPA "TO DO" LIST. - correct answer ✔✔DAILY, WEEKLY, MONTHLY &
ANNUALLY



THE CPPA IS THE CRITICAL LINK BETWEEN THE SAILOR AND WHAT ENTITY? - correct answer ✔✔PSD OR
TPU



WHERE CAN A CPPA SERVE? - correct answer ✔✔SHORE, SEA, SQUADRON & SHIP



NAME THE 3 "E's" of CUSTOMER SERVICE. - correct answer ✔✔EFFICIENT. EMPATHETIC. EFFECTIVE.



WHAT DOES "TOPS" STAND FOR? - correct answer ✔✔TRANSACTION ONLINE PROCESSING SYSTEM



WHAT IS THE PURPOSE OF "TOPS"? - correct answer ✔✔TO ALLOW THE CPPA TO SAFELY AND
EFFICIENTLY COMMUNICATE WITH THEIR DESIGNATED HOMEPORT SERVICING PSD OR TPU VIA THE
INTERNET.



CPPAs WILL SUBMIT, TRACK & RECEIVE FEEDBACK ON WHAT TYPES OF PAY & PERSONNEL RELATED
TRANSACTIONS? (NAME 3) - correct answer ✔✔LEGAL. REENLISTMENTS. EXTENSIONS. SEPARATIONS.
RETIREMENTS. LEAVE. RECEIPTS AND GAINS. TRAVEL.



NAME THE 8 STEPS IN THE TOPS PROCESS. - correct answer ✔✔1. CPPA VERIFIES, GATHERS & UPLOADS
DOCUMENTATION TO TOPS.



2. SUPERVISOR ASSIGNS TRANSACTION TO PSD OR TPU AND PS.

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