D099 Module 2 Sales Practices &
Module 1 Sales Role Questions with
Correct Answers Guaranteed Pass A
Account management support - Answer -An internal sales structure focus.
Action - Answer -Occurs when the purchase occurs. Customer decides "I'm getting it."
Active - Answer -Have consistent transactions and engagement with the business
Adaptive selling - Answer -Using social styles to customize a sales approach to the specific
customer
Analytical decision-making - Answer -An approach where a leader or manager only makes
important business decisions with solid data or information in hand
Approaching - Answer -The salesperson meets the buyer and introduces the company
Attention - Answer -The consumer is aware of a product or service that can satisfy their
identifiable need. Asking "what is it?"
Brand trust - Answer -The willingness of the average consumer to rely on the ability of the brand
to perform its stated function.
Business intelligence - Answer -The use of technology to analyze data and provide information to
help executives, managers, and others make good business decisions
Business-to-Business (B2B) - Answer -Sales to another company that consumes the product or
services as part of operating the business or uses the product in the assembly of the final product it sells
to consumers
Business-to-consumer (B2C) - Answer -Sales made to individual consumers rather than to other
businesses
Closing the sale - Answer -Agreeing on the terms of the sale and finalizing the transaction
Competitive advantage - Answer -A condition or circumstance that puts a company in a favorable
or superior business position.
Competitors - Answer -Firms that provide similar products or services and try to attract the same
customers
Conflict resolution - Answer -A set of ideas and ways to reduce sources of conflict
Module 1 Sales Role Questions with
Correct Answers Guaranteed Pass A
Account management support - Answer -An internal sales structure focus.
Action - Answer -Occurs when the purchase occurs. Customer decides "I'm getting it."
Active - Answer -Have consistent transactions and engagement with the business
Adaptive selling - Answer -Using social styles to customize a sales approach to the specific
customer
Analytical decision-making - Answer -An approach where a leader or manager only makes
important business decisions with solid data or information in hand
Approaching - Answer -The salesperson meets the buyer and introduces the company
Attention - Answer -The consumer is aware of a product or service that can satisfy their
identifiable need. Asking "what is it?"
Brand trust - Answer -The willingness of the average consumer to rely on the ability of the brand
to perform its stated function.
Business intelligence - Answer -The use of technology to analyze data and provide information to
help executives, managers, and others make good business decisions
Business-to-Business (B2B) - Answer -Sales to another company that consumes the product or
services as part of operating the business or uses the product in the assembly of the final product it sells
to consumers
Business-to-consumer (B2C) - Answer -Sales made to individual consumers rather than to other
businesses
Closing the sale - Answer -Agreeing on the terms of the sale and finalizing the transaction
Competitive advantage - Answer -A condition or circumstance that puts a company in a favorable
or superior business position.
Competitors - Answer -Firms that provide similar products or services and try to attract the same
customers
Conflict resolution - Answer -A set of ideas and ways to reduce sources of conflict
