C235 Training and Development
Questions with Correct Answers
Download to Score A (100 out of 100)
______ is/are involved in planning and budgeting for the organization, whereas _____
establish/establishes the direction - Answer -management/leadership
3 Steps of performance management cycle - Answer -1. Establish/Define goals and clarify
expectations
2. Provide Feedback & Coaching/Development
3. Evaluate performance and conduct performance reviews
360 Degree - Answer --provides various perspectives of job performance
-address 1 obstacle to an effective performance appraisal by collecting feedback from those impacted by
work of employee
A company wants to do a performance appraisal of its employees in such a way that the firm can review
the observable actions of the employees rather than subjective competencies and work-outcomes. The
firm wants to be able to give its employees specific feedback about exactly which actions the employee
needs to change to improve performance. Which type of performance appraisal is appropriate in this
case? - Answer -Behaviorally anchored rating scale
a copyright holder has the right to authorize other to _______ the work public - Answer -
reproduce, distribute and display
A firm is conduction performance evaluations but is having trouble building on the review process to
promote future improvement by the rated party. What strategy should the firm use to cope with this
issue? - Answer -Create joint goals with clear expectations for the future
A firm is considering the involuntary termination of an employee who has a bad temper. The firm is
concerned the employee's dismissal could end with a series of loud recriminations from the employee,
and as a result, the firm wants to be careful about how the termination is handled to avoid legal
repercussions.
Which step is important as part of the process of a legally defensible termination in this situation? -
Answer -Conduct termination in a neutral area to help both parties communicate.
A firm wants to create a performance improvement plan (PIP) to help and under-performing employee
who has not been meeting production quotas and is at risk of being terminated.
Which employee action plan should the PIP include? - Answer -Establishing specific goals and
timelines
, a learning objective should be a/an ______ objective - Answer -behavior
A social unit of people structured and managed to meet a need or pursue collective goals -
Answer -organization
a variation of e-learning - Answer -blended learning
A variation of e-learning is - Answer -blended learning
Accommodator - Answer -1. Active Experimentation
2. Concrete Experience
According to the Hersey-Blanchard Situational Leadership Model, if someone has low relationship/low
task, they are in which quadrant? - Answer -delegating
according to the hershey-blanchard situational theory of leadership, if someone has low relationship/low
task, they are which quadrant? - Answer -delegrating
According to the stages of HR competency, developing credibility and reputation are both part of what
state? - Answer -Applying
Action Learning - Answer -Leaders-in-training work on real business problems
adult learners: - Answer --need to know "the why" for any training
-need to be self-directed
-bring extensive work-related experiences into training
Age Discrimination in Employment Act - Answer -Select to training programs can't be based on
age. 40 and over applicable.
aligns human capital with organizational objectives and strategies - Answer -training and
development
Americans with Disabilities Act - Answer -Reasonable accommodations may be needed
an ability to find common ground and build rapport - Answer -social skill
An Org. has employees who are making training requests that include online training, virtual simulation
training and real-time monitoring. Which challenge in the delivery of training is illustrated by the
requests of these employees? - Answer -Technology utilization
Analyze how training and development is strategically important to an organization - Answer -1.
creating value for customers through training.
2. increasing shareholder returns by investing in training and development
3. creating a competitive advantage through human capital
Assimilator - Answer -1. Reflective Observation
Questions with Correct Answers
Download to Score A (100 out of 100)
______ is/are involved in planning and budgeting for the organization, whereas _____
establish/establishes the direction - Answer -management/leadership
3 Steps of performance management cycle - Answer -1. Establish/Define goals and clarify
expectations
2. Provide Feedback & Coaching/Development
3. Evaluate performance and conduct performance reviews
360 Degree - Answer --provides various perspectives of job performance
-address 1 obstacle to an effective performance appraisal by collecting feedback from those impacted by
work of employee
A company wants to do a performance appraisal of its employees in such a way that the firm can review
the observable actions of the employees rather than subjective competencies and work-outcomes. The
firm wants to be able to give its employees specific feedback about exactly which actions the employee
needs to change to improve performance. Which type of performance appraisal is appropriate in this
case? - Answer -Behaviorally anchored rating scale
a copyright holder has the right to authorize other to _______ the work public - Answer -
reproduce, distribute and display
A firm is conduction performance evaluations but is having trouble building on the review process to
promote future improvement by the rated party. What strategy should the firm use to cope with this
issue? - Answer -Create joint goals with clear expectations for the future
A firm is considering the involuntary termination of an employee who has a bad temper. The firm is
concerned the employee's dismissal could end with a series of loud recriminations from the employee,
and as a result, the firm wants to be careful about how the termination is handled to avoid legal
repercussions.
Which step is important as part of the process of a legally defensible termination in this situation? -
Answer -Conduct termination in a neutral area to help both parties communicate.
A firm wants to create a performance improvement plan (PIP) to help and under-performing employee
who has not been meeting production quotas and is at risk of being terminated.
Which employee action plan should the PIP include? - Answer -Establishing specific goals and
timelines
, a learning objective should be a/an ______ objective - Answer -behavior
A social unit of people structured and managed to meet a need or pursue collective goals -
Answer -organization
a variation of e-learning - Answer -blended learning
A variation of e-learning is - Answer -blended learning
Accommodator - Answer -1. Active Experimentation
2. Concrete Experience
According to the Hersey-Blanchard Situational Leadership Model, if someone has low relationship/low
task, they are in which quadrant? - Answer -delegating
according to the hershey-blanchard situational theory of leadership, if someone has low relationship/low
task, they are which quadrant? - Answer -delegrating
According to the stages of HR competency, developing credibility and reputation are both part of what
state? - Answer -Applying
Action Learning - Answer -Leaders-in-training work on real business problems
adult learners: - Answer --need to know "the why" for any training
-need to be self-directed
-bring extensive work-related experiences into training
Age Discrimination in Employment Act - Answer -Select to training programs can't be based on
age. 40 and over applicable.
aligns human capital with organizational objectives and strategies - Answer -training and
development
Americans with Disabilities Act - Answer -Reasonable accommodations may be needed
an ability to find common ground and build rapport - Answer -social skill
An Org. has employees who are making training requests that include online training, virtual simulation
training and real-time monitoring. Which challenge in the delivery of training is illustrated by the
requests of these employees? - Answer -Technology utilization
Analyze how training and development is strategically important to an organization - Answer -1.
creating value for customers through training.
2. increasing shareholder returns by investing in training and development
3. creating a competitive advantage through human capital
Assimilator - Answer -1. Reflective Observation
