CMP 1 midterm EXAM PREP WITH
COMPLETE SOLUTION
3 challenges to leadership in healthcare - =1.Expected to be a 'producing manager'
2.Usually promoted based on high performance as an individual contributor and no other
elements
3.High performers lack failure experiences so they have little insight into WHY
actions/behaviors/attitudes worked for them....they just did what they always did!
3 major leadership styles - =1. participative (democratic)
2. Authoritarian (autocratic)
3. Delegative (Laissez-Faire)
accept input from one or more group members when making decisions and solving problems,
but the leader retains the final say when choices are made - =participative (democratic)
Group members tend to be encouraged and motivated by this style of leadership. -
=participative (democratic)
This style of leadership often leads to more effective and accurate decisions, since no leader
can be an expert in all areas. Input from group members with specialized knowledge and
expertise creates a more complete basis for decision-making. - =participative (democratic)
provide clear expectations to group members on what should be done, when it should be
completed and how it should be accomplished. - =Authoritarian (autocratic)
These leaders make decisions without input from group members. - =Authoritarian (autocratic)
best used in situations when there is little time for group decision-making or when the leader is
the one best equipped to solve the problem or give directions. - =Authoritarian (autocratic)
,allow group members to make decisions. - =Delegative Leadership (Laissez-Faire)
This style is best used in situations where the leader needs to rely on qualified employees. The
leader cannot be an expert in all situations, which is why it is important to delegate certain
tasks out to knowledgeable and trustworthy group members. - =Delegative Leadership (Laissez-
Faire)
Overuse can be construed as bossy and controlling. Leaders may utilize bullying techniques
such as yelling, abusing power or demeaning members. - =Authoritative
May disguise passive-aggressive way of sabotaging group outcome. Some may perceive as
weakness or incompetence. - =Delegative
Difficult to consistently strike correct balance so may be viewed as inconsistent or difficult to
predict. - =Participative
if employees lack knowledge about a certain procedure - =use authoritarian style
with experienced employees who understand the objectives and their role in the task. - =use
participative style
if a particular employee knows more than you do about the task. - =use delegative style
**May need to use different styles for different employees within same group project - =
Should we reconsider demanding charitable immunity from potential liability claims in pro bono
clinics where patients pay nothing or only a nominal amount toward their bills? - =Serve
probono work just as if they were paying with cash.
, Change from home-based to facility-based care results in ? - =1. rise in infection rate
2. technology competition
3. emphasis fill beds
4. family duties replaced by providers
On the job training evolved to formalized educational programs / licensure / standards for
providers....result? - =*Formalized professional standards
1.Development of OT and PT as professions
2.State practice acts enacted
3.Professional codes of ethics
4.Licensing and disciplinary standards created
*evolved job to profession
Rising demand for services based on - =1.growing demands at all ages and wellness levels
2.less invasive care/self-management
3.diseases now managed as lifespan conditions
Volume mentality results in.. - =more patients=more revenues (minus expenses which can be
managed with care extenders)
*shifting to JIT service delivery with outcome measurement to assess impact on overall health
of services provided
Health reform law emphasizes prevention to lower overall health care spending and improve
health indicators.
Impact: Employer-based wellness programs (BUT often managed by non-therapists); screening
services covered (but provided by physician, NP, PA and not us)
COMPLETE SOLUTION
3 challenges to leadership in healthcare - =1.Expected to be a 'producing manager'
2.Usually promoted based on high performance as an individual contributor and no other
elements
3.High performers lack failure experiences so they have little insight into WHY
actions/behaviors/attitudes worked for them....they just did what they always did!
3 major leadership styles - =1. participative (democratic)
2. Authoritarian (autocratic)
3. Delegative (Laissez-Faire)
accept input from one or more group members when making decisions and solving problems,
but the leader retains the final say when choices are made - =participative (democratic)
Group members tend to be encouraged and motivated by this style of leadership. -
=participative (democratic)
This style of leadership often leads to more effective and accurate decisions, since no leader
can be an expert in all areas. Input from group members with specialized knowledge and
expertise creates a more complete basis for decision-making. - =participative (democratic)
provide clear expectations to group members on what should be done, when it should be
completed and how it should be accomplished. - =Authoritarian (autocratic)
These leaders make decisions without input from group members. - =Authoritarian (autocratic)
best used in situations when there is little time for group decision-making or when the leader is
the one best equipped to solve the problem or give directions. - =Authoritarian (autocratic)
,allow group members to make decisions. - =Delegative Leadership (Laissez-Faire)
This style is best used in situations where the leader needs to rely on qualified employees. The
leader cannot be an expert in all situations, which is why it is important to delegate certain
tasks out to knowledgeable and trustworthy group members. - =Delegative Leadership (Laissez-
Faire)
Overuse can be construed as bossy and controlling. Leaders may utilize bullying techniques
such as yelling, abusing power or demeaning members. - =Authoritative
May disguise passive-aggressive way of sabotaging group outcome. Some may perceive as
weakness or incompetence. - =Delegative
Difficult to consistently strike correct balance so may be viewed as inconsistent or difficult to
predict. - =Participative
if employees lack knowledge about a certain procedure - =use authoritarian style
with experienced employees who understand the objectives and their role in the task. - =use
participative style
if a particular employee knows more than you do about the task. - =use delegative style
**May need to use different styles for different employees within same group project - =
Should we reconsider demanding charitable immunity from potential liability claims in pro bono
clinics where patients pay nothing or only a nominal amount toward their bills? - =Serve
probono work just as if they were paying with cash.
, Change from home-based to facility-based care results in ? - =1. rise in infection rate
2. technology competition
3. emphasis fill beds
4. family duties replaced by providers
On the job training evolved to formalized educational programs / licensure / standards for
providers....result? - =*Formalized professional standards
1.Development of OT and PT as professions
2.State practice acts enacted
3.Professional codes of ethics
4.Licensing and disciplinary standards created
*evolved job to profession
Rising demand for services based on - =1.growing demands at all ages and wellness levels
2.less invasive care/self-management
3.diseases now managed as lifespan conditions
Volume mentality results in.. - =more patients=more revenues (minus expenses which can be
managed with care extenders)
*shifting to JIT service delivery with outcome measurement to assess impact on overall health
of services provided
Health reform law emphasizes prevention to lower overall health care spending and improve
health indicators.
Impact: Employer-based wellness programs (BUT often managed by non-therapists); screening
services covered (but provided by physician, NP, PA and not us)
