Medical Office Procedures (Course 1);
Questions with Complete Solutions
Super Computers Correct Answer-Are the most powerful computers
available.
Accuracy Correct Answer-Physicians rank accuracy as the most important
employee trait.
Neat, accurate, and complete Correct Answer-A thorough admin medical
assistant produces work that is neat, accurate, and complete.
Work Ethics Correct Answer-The outward display of an employee's values
and standards.
obstetrician Correct Answer-A doctor who provides care during pregnancy
and childbirth
The physician Correct Answer-Sole judge of what info is to be given or
withheld from patient
pathologist Correct Answer-Investigates cause of disease
Efficiency Correct Answer-Accurately completing with few resources
How many different types of math skills does medical office admin need?
Correct Answer-3 —addition, subtraction, and percentage calculations
, Medical Office Procedures (Course 1);
Questions with Complete Solutions
An administrative medical assistant should always be aware of the impression
and professional image given by his or her actions and presentation because:
Correct Answer-The physician and practice are represented through the
administrative medical assistant.
initiate Correct Answer-To take action independently
Alertness Correct Answer-Considered to be an aspect of self-motivation
Should be used when seeking areas to assist fellow team members Correct
Answer-Self-motivation and tact
Errors Correct Answer-Leads to misinformation which can lead to
mistreatment
During her interview, Laurie stated that she has worked within the physical
medical office setting and from the home setting using electronic health records
and insurance claim processing programs. Her records show she received high
evaluations and was frequently given more admin authority. She demonstrated
competence in: Correct Answer-Communication skills within the team
environment, organizational skills, and computer skills.
When speaking with terminally ill patients Correct Answer-Short term topics
only should be discussed
The AAMA requires CMA's to be re-certified Correct Answer-Every five years
, Medical Office Procedures (Course 1);
Questions with Complete Solutions
Label Method Correct Answer-Current preferred sign-in method
Lifting patient's spirits Correct Answer-Helps build goodwill between the
patient and physicians
AHIMA offers 3 certificates in coding Correct Answer-CCA, CCS, CCS-P
While searching for a medical coding position, Bailey noticed that several
opportunities requires CCS-P, CPC, or other current coding credentials. She
should search the Internet for Correct Answer-Certification
Charts Correct Answer-Patient's medical records
Hope worked as an administrative assistant but was dismissed from her AMA
position after complaints about how they were greeted. Hope claims she always
used appropriate verbal greeting. What contributed to the miscommunication?
Correct Answer-Nonverbal facial expressions and tone of voice.
integrity, respect, adaptability, communication, and commitment Correct
Answer-Core values of the IAAP
All students in an accredited to master how many areas of competence?
Correct Answer-3: identify and apply the knowledge of all body systems,
their structure and functions, and their common diseases, symptoms and
etiologies
Questions with Complete Solutions
Super Computers Correct Answer-Are the most powerful computers
available.
Accuracy Correct Answer-Physicians rank accuracy as the most important
employee trait.
Neat, accurate, and complete Correct Answer-A thorough admin medical
assistant produces work that is neat, accurate, and complete.
Work Ethics Correct Answer-The outward display of an employee's values
and standards.
obstetrician Correct Answer-A doctor who provides care during pregnancy
and childbirth
The physician Correct Answer-Sole judge of what info is to be given or
withheld from patient
pathologist Correct Answer-Investigates cause of disease
Efficiency Correct Answer-Accurately completing with few resources
How many different types of math skills does medical office admin need?
Correct Answer-3 —addition, subtraction, and percentage calculations
, Medical Office Procedures (Course 1);
Questions with Complete Solutions
An administrative medical assistant should always be aware of the impression
and professional image given by his or her actions and presentation because:
Correct Answer-The physician and practice are represented through the
administrative medical assistant.
initiate Correct Answer-To take action independently
Alertness Correct Answer-Considered to be an aspect of self-motivation
Should be used when seeking areas to assist fellow team members Correct
Answer-Self-motivation and tact
Errors Correct Answer-Leads to misinformation which can lead to
mistreatment
During her interview, Laurie stated that she has worked within the physical
medical office setting and from the home setting using electronic health records
and insurance claim processing programs. Her records show she received high
evaluations and was frequently given more admin authority. She demonstrated
competence in: Correct Answer-Communication skills within the team
environment, organizational skills, and computer skills.
When speaking with terminally ill patients Correct Answer-Short term topics
only should be discussed
The AAMA requires CMA's to be re-certified Correct Answer-Every five years
, Medical Office Procedures (Course 1);
Questions with Complete Solutions
Label Method Correct Answer-Current preferred sign-in method
Lifting patient's spirits Correct Answer-Helps build goodwill between the
patient and physicians
AHIMA offers 3 certificates in coding Correct Answer-CCA, CCS, CCS-P
While searching for a medical coding position, Bailey noticed that several
opportunities requires CCS-P, CPC, or other current coding credentials. She
should search the Internet for Correct Answer-Certification
Charts Correct Answer-Patient's medical records
Hope worked as an administrative assistant but was dismissed from her AMA
position after complaints about how they were greeted. Hope claims she always
used appropriate verbal greeting. What contributed to the miscommunication?
Correct Answer-Nonverbal facial expressions and tone of voice.
integrity, respect, adaptability, communication, and commitment Correct
Answer-Core values of the IAAP
All students in an accredited to master how many areas of competence?
Correct Answer-3: identify and apply the knowledge of all body systems,
their structure and functions, and their common diseases, symptoms and
etiologies
