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WGU C464 INTRODUCTION TO COMMUNICATION EXAM 2024 QUESTIONS AND ANSWERS

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WGU C464 INTRODUCTION TO COMMUNICATION EXAM 2024 QUESTIONS AND ANSWERS

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WGU C464 INTRODUCTION TO
COMMUNICATION EXAM

Communication - ANSWERS-the exchange of verbal and nonverbal messages with
the intent of stimulating particular meanings in the minds of others.



Understanding - ANSWERS-to stimulate the meanings we intend in the minds of
others



Technostress - ANSWERS-a state of communication overload, where we are
unable to process and competently respond t all of the messages we are exposed
to.



intercultural communication - ANSWERS-communication between and among
people and groups across national, ethnic, and other cultural boundaries.



linear model of communication - ANSWERS-Reveals the basic components of a
simple exchange between two people, illustrating a straightforward process in
which an individual communicator transmits a message to a receiving
communicator.

, Phase 1 of Linear Model of Communication: Deciding on the message - ANSWERS-
A Sender selects a message to send to a receiver (or receivers) in order to achieve
a desired outcome. The sender is also referred to as the source of the message



Phase 2 of Linear Model of Communication: Encoding the message - ANSWERS-
Encoding refers to a psychological process in which the sender of a message
assigns symbols, such as words, sounds, or gestures, to his or her thoughts and
feelings. Competent communicators are able to translate their ideas into
communication symbols appropriate for the message and the receiver.



Phase 3 of Linear Model of Communication: Transmitting the message -
ANSWERS-A message is "sent" from sender to receiver, using a particular channel
that is selected by the sender. The channel is the medium that carries the
message such h as email, telephone, face-to-face communication, or a written
document.



Phase 4 of Linear Model of Communication: Perceiving the message - ANSWERS-
When a receiver detects that a message has been sent, he or she attends to it and
perceives it in some fashion.



Phase 5 of Linear Model of Communication: Decoding and assigning meaning to
the message - ANSWERS-When a receiver assigns meaning to the message that
has been communicated, he or she is engaging in a psychological process known
as decoding. Decoding is the opposite of encoding (the activity that the sender
engaged in at the beginning of the exchange). The receiver translates the symbols
(words, sounds, and gestures) perceived not thoughts and feelings.

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