Medical Office Procedures; Questions and
Answers
Which of the following best describes the services of the office, the function of
medical staff members, measures to take in case of an emergency, and other
issues that patients may need to consider? Correct Answer-brochure
Which of the following best describes the reception area in a medical facility?
Correct Answer-makes patients feel welcome
Which colors are good in areas that require quiet and extended concentration?
Correct Answer-greens and blues
Which of the following best describes where patients may feel most comfortable
discussing conditions, procedures, or treatments? Correct Answer-providers's
office
Which of the following is the most appropriate action to maintain patient
privacy? Correct Answer-Knock before entering.
Which of the following is an action for managing drugs identified in the
Controlled Substances Act list of narcotics and non-narcotics? Correct
Answer-stored in a locked and secure cabinet and checked when leaving the
office
Which of the following best describes making facilities and equipment available
to all users? Correct Answer-accessibility
, Medical Office Procedures; Questions and
Answers
Which of the following applies to the number of employees requiring a business
to be in compliance with the ADA? Correct Answer-15
Which of the following is the most effective way to check a room's readiness for
a patient? Correct Answer-Place yourself in the room as a patient.
Which of the following is not a guideline to room readiness? Correct Answer-
empty cabinet surfaces
Which of the following is not an appropriate step in closing a facility for the day?
Correct Answer-lock up all medical supplies.
Who should be called when you are unsure about security measures, both
during and after office hours? Correct Answer-local law enforcement
When office design is being considered, what should be kept in mind for the
reception area? Correct Answer-provide privacy for administrative medical
assistant
Which of the following best describes a disadvantage of having fresh flowers in
the medical facility? Correct Answer-They may affect patient's allergies
Which of the following is not an appropriate example of accessibility features for
the physically challenged? Correct Answer-step walkways with no ramps
, Medical Office Procedures; Questions and
Answers
Which of the following is the most appropriate action of the administrative
medical assistant when there is a delay in the provider's schedule? Correct
Answer-Notify patients of delay and offer alternatives
Which of the following should be done first when opening the facility for the
day? Correct Answer-a visual check of each room to be certain it is prepared
and ready for the day
Which of the following is not in compliance with ADA requirements? Correct
Answer-five wheelchairs available for use at every door entrance
The use of music and water in some medical facilities produce favorable results
with the exception of which of the following? Correct Answer-reduces
appointment times
providers can give access to health information of an elderly patient under the
following condition. Correct Answer-only if the patient has signed a release
Which type of memory is required to start a computer? Correct Answer-ROM
Which piece of equipment is known as the brain of the computer? Correct
Answer-CPU
Data output devices include all of the following except Correct Answer-
keyboards
Answers
Which of the following best describes the services of the office, the function of
medical staff members, measures to take in case of an emergency, and other
issues that patients may need to consider? Correct Answer-brochure
Which of the following best describes the reception area in a medical facility?
Correct Answer-makes patients feel welcome
Which colors are good in areas that require quiet and extended concentration?
Correct Answer-greens and blues
Which of the following best describes where patients may feel most comfortable
discussing conditions, procedures, or treatments? Correct Answer-providers's
office
Which of the following is the most appropriate action to maintain patient
privacy? Correct Answer-Knock before entering.
Which of the following is an action for managing drugs identified in the
Controlled Substances Act list of narcotics and non-narcotics? Correct
Answer-stored in a locked and secure cabinet and checked when leaving the
office
Which of the following best describes making facilities and equipment available
to all users? Correct Answer-accessibility
, Medical Office Procedures; Questions and
Answers
Which of the following applies to the number of employees requiring a business
to be in compliance with the ADA? Correct Answer-15
Which of the following is the most effective way to check a room's readiness for
a patient? Correct Answer-Place yourself in the room as a patient.
Which of the following is not a guideline to room readiness? Correct Answer-
empty cabinet surfaces
Which of the following is not an appropriate step in closing a facility for the day?
Correct Answer-lock up all medical supplies.
Who should be called when you are unsure about security measures, both
during and after office hours? Correct Answer-local law enforcement
When office design is being considered, what should be kept in mind for the
reception area? Correct Answer-provide privacy for administrative medical
assistant
Which of the following best describes a disadvantage of having fresh flowers in
the medical facility? Correct Answer-They may affect patient's allergies
Which of the following is not an appropriate example of accessibility features for
the physically challenged? Correct Answer-step walkways with no ramps
, Medical Office Procedures; Questions and
Answers
Which of the following is the most appropriate action of the administrative
medical assistant when there is a delay in the provider's schedule? Correct
Answer-Notify patients of delay and offer alternatives
Which of the following should be done first when opening the facility for the
day? Correct Answer-a visual check of each room to be certain it is prepared
and ready for the day
Which of the following is not in compliance with ADA requirements? Correct
Answer-five wheelchairs available for use at every door entrance
The use of music and water in some medical facilities produce favorable results
with the exception of which of the following? Correct Answer-reduces
appointment times
providers can give access to health information of an elderly patient under the
following condition. Correct Answer-only if the patient has signed a release
Which type of memory is required to start a computer? Correct Answer-ROM
Which piece of equipment is known as the brain of the computer? Correct
Answer-CPU
Data output devices include all of the following except Correct Answer-
keyboards
