WGU C215 Operations Management
Advertising revenue model - correct answer ✔Provides users with
information on services and products and provides an opportunity for
suppliers to advertise
Affiliate revenue model - correct answer ✔Companies receive a referral fee
for directing business to an affiliate
Appraisal cost - correct answer ✔The cost associated with uncovering
defects
Automated order entry systems - correct answer ✔A method using telephone
models to send digital orders to suppliers.
Backwards integration - correct answer ✔Owning or controlling sources of
raw materials and components.
Benchmarking - correct answer ✔Studying other companies business
practices for comparison.
Bullwhip effect - correct answer ✔Inaccurate or distorted demand information
created in the supply chain.
Business to Business commerce - correct answer ✔Businesses buying and
selling to other businesses.
Business to consumer commerce - correct answer ✔Businesses selling to
individual consumers.
, Cause and effect diagrams - correct answer ✔A chart that identifies potential
causes of particular quality problems.
Checklist - correct answer ✔A list of common defects and the number of
observed occurrences of each.
Conformance to specifications - correct answer ✔how well a product or
service meets the targets and tolerances set by designers.
Continuous improvement - correct answer ✔A philosophy of never ending
improvement.
Control charts - correct answer ✔Charts used to evaluate whether a process
is operating within expectations.
Crossdocking - correct answer ✔Eliminates storage and order picking
functions of a distribution warehouse.
Customer defined quality - correct answer ✔an integrated effort designed to
improve quality performance at every level of the organization.
Deming Prize - correct answer ✔Japanese award for companies to
recognize efforts in quality improvement.
Distribution management - correct answer ✔Responsible for the movement
of material from the manufacturer to the customer.
Advertising revenue model - correct answer ✔Provides users with
information on services and products and provides an opportunity for
suppliers to advertise
Affiliate revenue model - correct answer ✔Companies receive a referral fee
for directing business to an affiliate
Appraisal cost - correct answer ✔The cost associated with uncovering
defects
Automated order entry systems - correct answer ✔A method using telephone
models to send digital orders to suppliers.
Backwards integration - correct answer ✔Owning or controlling sources of
raw materials and components.
Benchmarking - correct answer ✔Studying other companies business
practices for comparison.
Bullwhip effect - correct answer ✔Inaccurate or distorted demand information
created in the supply chain.
Business to Business commerce - correct answer ✔Businesses buying and
selling to other businesses.
Business to consumer commerce - correct answer ✔Businesses selling to
individual consumers.
, Cause and effect diagrams - correct answer ✔A chart that identifies potential
causes of particular quality problems.
Checklist - correct answer ✔A list of common defects and the number of
observed occurrences of each.
Conformance to specifications - correct answer ✔how well a product or
service meets the targets and tolerances set by designers.
Continuous improvement - correct answer ✔A philosophy of never ending
improvement.
Control charts - correct answer ✔Charts used to evaluate whether a process
is operating within expectations.
Crossdocking - correct answer ✔Eliminates storage and order picking
functions of a distribution warehouse.
Customer defined quality - correct answer ✔an integrated effort designed to
improve quality performance at every level of the organization.
Deming Prize - correct answer ✔Japanese award for companies to
recognize efforts in quality improvement.
Distribution management - correct answer ✔Responsible for the movement
of material from the manufacturer to the customer.
