GLST 220 Final Exam Practice Questions and Answers

GLST 220 Final Exam Practice Questions and Answers What is done? - Answer️️ -Behavior What is good or best? - Answer️️ -Values What is true? - Answer️️ -Beliefs What is real? - Answer️️ -Worldview Verbal: -Direct/Indirect Non-Verbal: -Tone of Voice -Facial Expressions -Eye contact -Gestures -Touch -Personal Space -Silence - Answer️️ -What are the elements of verbal and non-verbal communication? ©SOPHIABENNETT@ Sunday, August 25, 2024 2:42 PM 2 It is as complex as the sum total of human differences - Answer️️ -How does the Hesselgrave describe intercultural communication in the assigned reading? "The capability to function effectively across national, ethnic, and organizational cultures" - Answer️️ -What is cultural intelligence (CQ)? How do you develop cultural intelligence? -What everyone does -What a people group does -What quirks you have - Answer️️ -What are the differences between universal, cultural, and personal characteristics of behavior? having or based on the idea that your own group or culture is better or more important than others - Answer️️ -What is ethnocentrism? CQ Drive CQ Knowledge CQ Strategy CQ Action - Answer️️ -What are the four dimensions of CQ? Describe each dimension including any subdimensions. Intrinsic interest Extrinsic interest ©SOPHIABENNETT@ Sunday, August 25, 2024 2:42 PM 3 Self-efficacy - Answer️️ -Drive— Interest, drive and confidence to adapt to multicultural situations Business Values & Norms Socio-Linguistic Leadership - Answer️️ -Knowledge—Understanding about how cultures are similar and different Planning Awareness Checking - Answer️️ -Strategy—Awareness and ability to