ORGANIZATIONAL BEHAVIOR C715
FINAL REVIEW QUESTIONS WITH
VERIFIED ANSWERS
jEsther Lugo has gone for an interview at an advertising firm in Manhattan and has been asked to
complete a self-report survey to help interviewers understand if she is the right candidate for the job.
From the interview, they have found that she is extroverted, empathic, scrupulous, and cooperative in
nature, which are key characteristics needed for the job. These characteristics about Lugo indicate her -
Personality
Ellen Athers works as a communication executive at a travel house. She is known to be friendly with her
colleagues and interacts with them regularly to build strong work relationships. She knows that her
rapport with her co-workers is a crucial part of her work and invests time in these relationships. In
addition, while making decisions, she is assertive and colleagues take her decisions seriously. Which of
the following personality types is Athers most likely to be characterized by according to the Myers-Briggs
Type Indicator (MBTI) classification? _______ - Extraverted- a personality dimension describing someone
who is sociable, gregarious, and assertive.
What does the heredity approach state? - B) An individual's personality is determined by molecular
structure of the genes.
. ________ is as important for managers as for front-line employees and, among all Big Five Model traits,
is most consistently related to job performance. - Conscientiousness- someone who is responsible,
dependable, persistent, and organized. Most consistently related to increased job performance.
What trait is associated with job satisfaction? - Emotional Stability.
What is a personality assessment model that taps 5 Basic Dimensions? What are the five dimensions? -
The Big Five Model- 1. Extraversion/Intraversion. 2. Agreeableness. 3. Conscientiousness. 4. Emotional
Stability. 5. Openess to Experience.
What is a core self evaluation? - Bottom line conclusions individuals have about their compatibilities, and
worth as a person.
Which of the following statements is true about people with positive core self-evaluations ? - They are
committed to their goals and set ambitious goals.
Which of the following is true of the baby boomer generation? - They give high importance to
achievement and material success.
What is true about Millennials? - They are more questioning and entrepreneurial than the other
generations.
What is true about Generations Xers? - They give the highest importance to flexibility and life options.
,Which of the following statements is most likely to be true regarding people with proactive
personalities? - They are more likely than others to be seen as leaders.
Which of the following is true of values ? - They have content and intensity attributes. Values are
judgemental, tend to be stable, mostly established in earlier years.
According to the Rokeach Value Survey what are terminal and instrumental values? - Terminal Values-
desirable end states. Where you want to be, where you want to achieve.
Instrumental jValues- jpreferable jmodes jof jbehavior, ja jmeans jto jachieve jterminal jvalues. jBehaviors
jthat jcan jget jyou jthere.
What jare jsome jexamples jof jinstrumental jvalues? j- jPersonal jdiscipline, jself jimprovemet, jautonomy,
jself jreliance, jkindness, jambition.
What jare jsome jexamples jof jTerminal jValues? j- jEconomic jSuccess, jsocial jrecognition, jworld jpeace,
jMeaning jof jlife
What jis jan jexample jof jan jinstrumental jvalue jaccording jto jthe jRokeach jvalue jsurvey? j- jpersonal
jdiscipline- ja jbehavior
What jis jan jexample jof jexternally jcaused jbehavior? j- jAn jemployee jis jlate jto jwork jbecause jof ja
jpunctured jtire.
What jis jan jexample jof jan jinternally jcaused jbehavior? j- jAn jemployee jpostpones ja jmeeting jbecause
jhe joverslept. jAn jemployee jwas jfired jbecause jhe jviolated ja jcompany jpolicy. jAn jemployee jwas
jpromoted jwhen jhe jachieved jmore jthan jthe jassigned jobjectives.
According jto jthe jattribution jtheory, jif ja jbehavior jscores j________, jwe jtend jto jattribute jit jto jexternal
jcauses. j- jlow jon jconsistency
According jto jthe jattribution jtheory, jif ja jbehavior jscores j________, jwe jtend jto jattribute jit jto jexternal
jcauses. j- jHigh jon jDistinctivness, jand jConsensus
) jWhich jof jthe jfollowing jterms jrefers jto ja jsituation jin jwhich ja jperson jinaccurately jperceives ja jsecond
jperson, jand jthe jresulting jexpectations jcause jthe jsecond jperson jto jbehave jin jways jconsistent jwith
jthe joriginal jperception? j- jSelf jFulfilling jProphecy
What jis jthe jtendency jto jseek jout jinformation jthat jreaffirms jpast jchoices? j- jConfirmation jBias
What jis jthe jterm jthat jrefers jto jdetermining jif jsomeones jbehavior jis jexternal jor jinternal? j- jAttribution
jTheory
What jis jthe jterm jthat jrefers jto ja jcomparison jwith jother jpeople jand jranking jthem jhigher jor jlower? j-
jContrast jEffect
What jis jtrue jregarding jthe jrational jdecision-making jmodel? j- jIt jassumes jthat jan jindividual jis jable jto
jidentify jall jrelevant joptions jin jan junbiased jmanner.
, Define jBounded jRationality. j- jIt jinvolves jconstructing jsimplified jmodels jwithout jcapturing jall jtheir
jcomplexity.
What jis jan junconscious jdecision jmaking jprocess jcreated jfrom jdistilled jexperience? j- jIntuitive
jDecision jmaking jmodel.
The jtendency jto jseek jout jinformation jthat jreaffirms jpast jchoices jand jto jdiscount jinformation jthat
jcontradicts jpast jjudgments jis jknown jas ja(n) j________ jbias. j- jConfirmation jBias
The jtendency jto jfixate jon jinitial jinformation jfrom jwhich jone jthen jfails jto jadequately jadjust. j-
jAnchoring jBias
A jmanager jdoing jperformance jappraisals jgives jmore jweight jto jrecent jemployee jbehaviors jthan jto
jbehaviors jof j6 jor j9 jmonths jearlier. jThis jshows jthat jthe jmanager's jperception jis jaffected jby ja(n)
j________ jbias. j- javailability jbias- jthe jtendency jfor jpeople jto jbase jtheir jjudgements jon jinformation
jthat jis jreadily javailable.
If jAlberta jis ja jcategorized jas ja jTheory jX jmanager, jwhat jbehaviors jis jshe jmost jlikely jto jexhibit? j- jShe
jwill jstrictly jcontrol jall jthe jdetails jof jany jproject jshe jis jmanaging.
Davina jis jcategorized jas ja jTheory jY jmanager, jwhat jare jsome jbehaviors jthat jshe jis jmost jlikely jto
jexhibit? j- jShe jwill jlet jher jemployees jchoose jtheir jown jgoals. j
She jwill jtrust jher jemployees jto juse jtheir jdiscretion jin jmost jmatters. j
She jwill jdelegate jauthority jextensively jto jjunior jmanagers.
You jmanage ja jdepartment jof jfive jemployees. jYou jhave jidentified jthat jJoe jhas ja jhigh jneed jfor
jachievement, jMary jhas ja jhigh jneed jfor jpower, jand jTim jhas ja jhigh jneed jfor jaffiliation. jSarah jscored
jhigh jon jthe jneed jfor jpower jand jlow jon jthe jneed jfor jaffiliation. jDoug jscored jlow jon jboth jneed jfor
jpower jand jneed jfor jaffiliation. j
j
Which jof jthese jfive jemployees jis jmost jsuitable jfor jhandling jyour jresponsibilities jwhen jyou jare jon ja
jvacation? j- jSarah
Which jlevel jof jMaslow's jhierarchy jof jneeds jdeals jwith jsatisfying jone's jhunger, jthirst, jand jother jbodily
jneeds? j- jphysiological jbase jneeds jmust jbe jmet jfirst
According jto jthe jtwo-factor jtheory, j________. j- jThe jaspects jthat jlead jto jjob jsatisfaction jare jseparate
jand jdistinct jfrom jthose jthat jlead jto jjob jdissatisfaction
What jare jthe jtwo jfactors jof jthe jtwo jfactor jtheory j(Hygiene)? j- jIntrinsic-job jsatisfaction
Extrinsic- jdissatisfaction
What jtheory jproposes jthat jpeople jprefer jto jfeel jthey jhave jcontrol jover jtheir jactions, jso janything
jthat jmakes ja jpreviously jenjoyed jtask jfeel jmore jlike jan jobligation jthan ja jfreely jchosen jactivity jwill
jundermine jmotivation? j- jself-determination jtheory
FINAL REVIEW QUESTIONS WITH
VERIFIED ANSWERS
jEsther Lugo has gone for an interview at an advertising firm in Manhattan and has been asked to
complete a self-report survey to help interviewers understand if she is the right candidate for the job.
From the interview, they have found that she is extroverted, empathic, scrupulous, and cooperative in
nature, which are key characteristics needed for the job. These characteristics about Lugo indicate her -
Personality
Ellen Athers works as a communication executive at a travel house. She is known to be friendly with her
colleagues and interacts with them regularly to build strong work relationships. She knows that her
rapport with her co-workers is a crucial part of her work and invests time in these relationships. In
addition, while making decisions, she is assertive and colleagues take her decisions seriously. Which of
the following personality types is Athers most likely to be characterized by according to the Myers-Briggs
Type Indicator (MBTI) classification? _______ - Extraverted- a personality dimension describing someone
who is sociable, gregarious, and assertive.
What does the heredity approach state? - B) An individual's personality is determined by molecular
structure of the genes.
. ________ is as important for managers as for front-line employees and, among all Big Five Model traits,
is most consistently related to job performance. - Conscientiousness- someone who is responsible,
dependable, persistent, and organized. Most consistently related to increased job performance.
What trait is associated with job satisfaction? - Emotional Stability.
What is a personality assessment model that taps 5 Basic Dimensions? What are the five dimensions? -
The Big Five Model- 1. Extraversion/Intraversion. 2. Agreeableness. 3. Conscientiousness. 4. Emotional
Stability. 5. Openess to Experience.
What is a core self evaluation? - Bottom line conclusions individuals have about their compatibilities, and
worth as a person.
Which of the following statements is true about people with positive core self-evaluations ? - They are
committed to their goals and set ambitious goals.
Which of the following is true of the baby boomer generation? - They give high importance to
achievement and material success.
What is true about Millennials? - They are more questioning and entrepreneurial than the other
generations.
What is true about Generations Xers? - They give the highest importance to flexibility and life options.
,Which of the following statements is most likely to be true regarding people with proactive
personalities? - They are more likely than others to be seen as leaders.
Which of the following is true of values ? - They have content and intensity attributes. Values are
judgemental, tend to be stable, mostly established in earlier years.
According to the Rokeach Value Survey what are terminal and instrumental values? - Terminal Values-
desirable end states. Where you want to be, where you want to achieve.
Instrumental jValues- jpreferable jmodes jof jbehavior, ja jmeans jto jachieve jterminal jvalues. jBehaviors
jthat jcan jget jyou jthere.
What jare jsome jexamples jof jinstrumental jvalues? j- jPersonal jdiscipline, jself jimprovemet, jautonomy,
jself jreliance, jkindness, jambition.
What jare jsome jexamples jof jTerminal jValues? j- jEconomic jSuccess, jsocial jrecognition, jworld jpeace,
jMeaning jof jlife
What jis jan jexample jof jan jinstrumental jvalue jaccording jto jthe jRokeach jvalue jsurvey? j- jpersonal
jdiscipline- ja jbehavior
What jis jan jexample jof jexternally jcaused jbehavior? j- jAn jemployee jis jlate jto jwork jbecause jof ja
jpunctured jtire.
What jis jan jexample jof jan jinternally jcaused jbehavior? j- jAn jemployee jpostpones ja jmeeting jbecause
jhe joverslept. jAn jemployee jwas jfired jbecause jhe jviolated ja jcompany jpolicy. jAn jemployee jwas
jpromoted jwhen jhe jachieved jmore jthan jthe jassigned jobjectives.
According jto jthe jattribution jtheory, jif ja jbehavior jscores j________, jwe jtend jto jattribute jit jto jexternal
jcauses. j- jlow jon jconsistency
According jto jthe jattribution jtheory, jif ja jbehavior jscores j________, jwe jtend jto jattribute jit jto jexternal
jcauses. j- jHigh jon jDistinctivness, jand jConsensus
) jWhich jof jthe jfollowing jterms jrefers jto ja jsituation jin jwhich ja jperson jinaccurately jperceives ja jsecond
jperson, jand jthe jresulting jexpectations jcause jthe jsecond jperson jto jbehave jin jways jconsistent jwith
jthe joriginal jperception? j- jSelf jFulfilling jProphecy
What jis jthe jtendency jto jseek jout jinformation jthat jreaffirms jpast jchoices? j- jConfirmation jBias
What jis jthe jterm jthat jrefers jto jdetermining jif jsomeones jbehavior jis jexternal jor jinternal? j- jAttribution
jTheory
What jis jthe jterm jthat jrefers jto ja jcomparison jwith jother jpeople jand jranking jthem jhigher jor jlower? j-
jContrast jEffect
What jis jtrue jregarding jthe jrational jdecision-making jmodel? j- jIt jassumes jthat jan jindividual jis jable jto
jidentify jall jrelevant joptions jin jan junbiased jmanner.
, Define jBounded jRationality. j- jIt jinvolves jconstructing jsimplified jmodels jwithout jcapturing jall jtheir
jcomplexity.
What jis jan junconscious jdecision jmaking jprocess jcreated jfrom jdistilled jexperience? j- jIntuitive
jDecision jmaking jmodel.
The jtendency jto jseek jout jinformation jthat jreaffirms jpast jchoices jand jto jdiscount jinformation jthat
jcontradicts jpast jjudgments jis jknown jas ja(n) j________ jbias. j- jConfirmation jBias
The jtendency jto jfixate jon jinitial jinformation jfrom jwhich jone jthen jfails jto jadequately jadjust. j-
jAnchoring jBias
A jmanager jdoing jperformance jappraisals jgives jmore jweight jto jrecent jemployee jbehaviors jthan jto
jbehaviors jof j6 jor j9 jmonths jearlier. jThis jshows jthat jthe jmanager's jperception jis jaffected jby ja(n)
j________ jbias. j- javailability jbias- jthe jtendency jfor jpeople jto jbase jtheir jjudgements jon jinformation
jthat jis jreadily javailable.
If jAlberta jis ja jcategorized jas ja jTheory jX jmanager, jwhat jbehaviors jis jshe jmost jlikely jto jexhibit? j- jShe
jwill jstrictly jcontrol jall jthe jdetails jof jany jproject jshe jis jmanaging.
Davina jis jcategorized jas ja jTheory jY jmanager, jwhat jare jsome jbehaviors jthat jshe jis jmost jlikely jto
jexhibit? j- jShe jwill jlet jher jemployees jchoose jtheir jown jgoals. j
She jwill jtrust jher jemployees jto juse jtheir jdiscretion jin jmost jmatters. j
She jwill jdelegate jauthority jextensively jto jjunior jmanagers.
You jmanage ja jdepartment jof jfive jemployees. jYou jhave jidentified jthat jJoe jhas ja jhigh jneed jfor
jachievement, jMary jhas ja jhigh jneed jfor jpower, jand jTim jhas ja jhigh jneed jfor jaffiliation. jSarah jscored
jhigh jon jthe jneed jfor jpower jand jlow jon jthe jneed jfor jaffiliation. jDoug jscored jlow jon jboth jneed jfor
jpower jand jneed jfor jaffiliation. j
j
Which jof jthese jfive jemployees jis jmost jsuitable jfor jhandling jyour jresponsibilities jwhen jyou jare jon ja
jvacation? j- jSarah
Which jlevel jof jMaslow's jhierarchy jof jneeds jdeals jwith jsatisfying jone's jhunger, jthirst, jand jother jbodily
jneeds? j- jphysiological jbase jneeds jmust jbe jmet jfirst
According jto jthe jtwo-factor jtheory, j________. j- jThe jaspects jthat jlead jto jjob jsatisfaction jare jseparate
jand jdistinct jfrom jthose jthat jlead jto jjob jdissatisfaction
What jare jthe jtwo jfactors jof jthe jtwo jfactor jtheory j(Hygiene)? j- jIntrinsic-job jsatisfaction
Extrinsic- jdissatisfaction
What jtheory jproposes jthat jpeople jprefer jto jfeel jthey jhave jcontrol jover jtheir jactions, jso janything
jthat jmakes ja jpreviously jenjoyed jtask jfeel jmore jlike jan jobligation jthan ja jfreely jchosen jactivity jwill
jundermine jmotivation? j- jself-determination jtheory
