3CX ACADEMY, INTERMEDIATE
CERTIFICATION EXAM |GUARANTEED
User A from group A has "Show presence to group members" and "Can
See group members" checked, User B from group B has the same. Can
they see each others presences? - ACCURATE ANSWERS✔✔ No
Certificates in PFX format are single files containing the certificate and
the private key. - ACCURATE ANSWERS✔✔ True
Is there a way to add a company phonebook contact from the 3CX client
- ACCURATE ANSWERS✔✔ Yes
You are using "Prioritized Hunt" as your "Ring Strategy" in Ring
Groups. Three extensions are added as members of this Ring Group (in
order A, B, and C). Let's assume that extension B is engaged in a call.
Extension A and C are available. A new call comes into this Ring Group.
If extension A does not answer the call after the configured "Ring Time"
the call will be forwarded to the "Destination if no answer" -
ACCURATE ANSWERS✔✔ False
The way the Digital Receptionist destination is chosen, is controlled by
the DTMF tone it receives. - ACCURATE ANSWERS✔✔ True
In general, calls from a Queue to an IP phone will never leave a missed
call notification. - ACCURATE ANSWERS✔✔ True
, On an existing 3CX installation, if you want to change the public FQDN
but keep the same license key, you must take a backup with all options
except "Include License Key & FQDN," release the FQDN from the
license key, reinstall 3CX, restore the backup and enter the new FQDN
with the old license key. - ACCURATE ANSWERS✔✔ True
When custom prompts are used during the announcement of the Digital
Receptionist, the prompt must be in the format: MP3, encoded in PCM,
8 kHz, 16 bit, mono. - ACCURATE ANSWERS✔✔ False
Can a range of dates be defined as a Holiday? - ACCURATE
ANSWERS✔✔ Yes
All extensions are added to the "DEFAULT" group (which can be
renamed) upon creation. - ACCURATE ANSWERS✔✔ True
STUN is a method enabling deskphones to discover their public IP
address and port mapping of their internal SIP port. - ACCURATE
ANSWERS✔✔ True
In order to upgrade from V14 latest Service Pack to V15, the correct
procedure is: Full Backup of V14 -> Uninstall V14 -> Install V15 ->
during the installation restore V14 backup -> finish the V15 installation.
- ACCURATE ANSWERS✔✔ True
CERTIFICATION EXAM |GUARANTEED
User A from group A has "Show presence to group members" and "Can
See group members" checked, User B from group B has the same. Can
they see each others presences? - ACCURATE ANSWERS✔✔ No
Certificates in PFX format are single files containing the certificate and
the private key. - ACCURATE ANSWERS✔✔ True
Is there a way to add a company phonebook contact from the 3CX client
- ACCURATE ANSWERS✔✔ Yes
You are using "Prioritized Hunt" as your "Ring Strategy" in Ring
Groups. Three extensions are added as members of this Ring Group (in
order A, B, and C). Let's assume that extension B is engaged in a call.
Extension A and C are available. A new call comes into this Ring Group.
If extension A does not answer the call after the configured "Ring Time"
the call will be forwarded to the "Destination if no answer" -
ACCURATE ANSWERS✔✔ False
The way the Digital Receptionist destination is chosen, is controlled by
the DTMF tone it receives. - ACCURATE ANSWERS✔✔ True
In general, calls from a Queue to an IP phone will never leave a missed
call notification. - ACCURATE ANSWERS✔✔ True
, On an existing 3CX installation, if you want to change the public FQDN
but keep the same license key, you must take a backup with all options
except "Include License Key & FQDN," release the FQDN from the
license key, reinstall 3CX, restore the backup and enter the new FQDN
with the old license key. - ACCURATE ANSWERS✔✔ True
When custom prompts are used during the announcement of the Digital
Receptionist, the prompt must be in the format: MP3, encoded in PCM,
8 kHz, 16 bit, mono. - ACCURATE ANSWERS✔✔ False
Can a range of dates be defined as a Holiday? - ACCURATE
ANSWERS✔✔ Yes
All extensions are added to the "DEFAULT" group (which can be
renamed) upon creation. - ACCURATE ANSWERS✔✔ True
STUN is a method enabling deskphones to discover their public IP
address and port mapping of their internal SIP port. - ACCURATE
ANSWERS✔✔ True
In order to upgrade from V14 latest Service Pack to V15, the correct
procedure is: Full Backup of V14 -> Uninstall V14 -> Install V15 ->
during the installation restore V14 backup -> finish the V15 installation.
- ACCURATE ANSWERS✔✔ True
