FUNDAMENTAL OF NURSING CHAPTER
6 COMMUNICATION AND
RELATIONSHIPS QUESTIONS AND
ANSWERS WITH VERIFIED SOLUTIONS
2024
communication process - ANSWER exchange of information, feelings, needs, and preferences between
two people
feedback - ANSWER return message that indicates the message has been received, processed, and
comprehended
Shared meaning - ANSWER mutual understanding of the meaning of a message between two people is
established
verbal communication - ANSWER conscious use of words, either spoken or written
nonverbal communication - ANSWER conveyed by body language, communication revealed through
facial expressions, posture, body position, behavior, gestures, touch, and general appearance
congruent - ANSWER agreement between verbal and nonverbal language, to effectively meet the goal of
shared meaning in communication
proxemics - ANSWER the distance, or personal space, that people place between themselves and others
6 factors that affect communication - ANSWER personal space, language, body position, culture, attitude,
emotion
intimate space - ANSWER ranging from physical contact to 18 inches
casual-personal space - ANSWER 18 inches to 4 feet
, social-consultative - ANSWER 4 to 12 feet
public space - ANSWER 12 feet if possible
culture space - ANSWER it is important to keep in mind their preferences regarding personal space and
touch
Body language - ANSWER facial expressions, posture, body position, behavior, gestures, touch, and
general appearance
body position - ANSWER communicate at eye level, lean slightly forward, and maintain an open body
posture, folded arms may indicate a resistance to hearing a message
culture - ANSWER be culturally sensitive, shared values, beliefs, and practices of the majority of the
group
language - ANSWER watch use of medical jargon
attitude - ANSWER manner, disposition, feeling, or position toward a person or thing, hide negative
feelings, have a good attitude
denotative meaning - ANSWER literal meaning, absent any interpretation
connotative meaning - ANSWER emotional associations that can be attached to a word
active listening - ANSWER listening techniques that use all senses to interpret verbal and nonverbal
messages
styles of communication - ANSWER passive or avoidance, aggressive, and assertive
6 COMMUNICATION AND
RELATIONSHIPS QUESTIONS AND
ANSWERS WITH VERIFIED SOLUTIONS
2024
communication process - ANSWER exchange of information, feelings, needs, and preferences between
two people
feedback - ANSWER return message that indicates the message has been received, processed, and
comprehended
Shared meaning - ANSWER mutual understanding of the meaning of a message between two people is
established
verbal communication - ANSWER conscious use of words, either spoken or written
nonverbal communication - ANSWER conveyed by body language, communication revealed through
facial expressions, posture, body position, behavior, gestures, touch, and general appearance
congruent - ANSWER agreement between verbal and nonverbal language, to effectively meet the goal of
shared meaning in communication
proxemics - ANSWER the distance, or personal space, that people place between themselves and others
6 factors that affect communication - ANSWER personal space, language, body position, culture, attitude,
emotion
intimate space - ANSWER ranging from physical contact to 18 inches
casual-personal space - ANSWER 18 inches to 4 feet
, social-consultative - ANSWER 4 to 12 feet
public space - ANSWER 12 feet if possible
culture space - ANSWER it is important to keep in mind their preferences regarding personal space and
touch
Body language - ANSWER facial expressions, posture, body position, behavior, gestures, touch, and
general appearance
body position - ANSWER communicate at eye level, lean slightly forward, and maintain an open body
posture, folded arms may indicate a resistance to hearing a message
culture - ANSWER be culturally sensitive, shared values, beliefs, and practices of the majority of the
group
language - ANSWER watch use of medical jargon
attitude - ANSWER manner, disposition, feeling, or position toward a person or thing, hide negative
feelings, have a good attitude
denotative meaning - ANSWER literal meaning, absent any interpretation
connotative meaning - ANSWER emotional associations that can be attached to a word
active listening - ANSWER listening techniques that use all senses to interpret verbal and nonverbal
messages
styles of communication - ANSWER passive or avoidance, aggressive, and assertive
