HRM 1 exam
A company competes for the Malcolm Baldrige National Quality Award. If it is evaluated based on
how senior executives create and sustain vision, values, and mission, it is likely that the company is
being judged on the criterion of _____. - ANSWER Leadership
A company that adopts total quality management (TQM) trains only selected employees in quality. -
ANSWER FALSE
A company whose employees have high engagement is likely to have _____ when compared to a
company with low employee engagement. - ANSWER Lower Turnover
Advances in technology have decreased HRM's role in providing self-service to employees. -
ANSWER TRUE
Alternative Work Arrangements - ANSWER Independent contractors, on-call workers,
temporary workers, and contract company workers who are not employed full-time by the company.
Among the functions performed by an HR department, vacation, retirement plans, and profit sharing
are categorized under the _____ function. - ANSWER Compensation Benefits
An HR dashboard is a series of indicators that: - ANSWER Enables workforce analytics and
evidence-based HR.
Balanced Scorecard - ANSWER A means of performance measurement that gives managers
a chance to look at their company from the perspectives of internal and external customers,
employees, and shareholders.
Change - ANSWER The adoption of a new idea or behavior by a company.
Cloud Computing - ANSWER A computing system that provides information technology
infrastructure over a network in a self-service, modifiable, and on-demand model.
Companies have historically looked at HRM as a means to contribute to profitability and quality. -
ANSWER FALSE
, HRM 1 exam
Competitiveness - ANSWER Refers to a company's ability to maintain and gain market share
in its industry.
Distribution channels are an example of _____ capital. - ANSWER Customer
Employee Engagement - ANSWER The degree to which employees are fully involved in their
work and the strength of their job and company commitment.
Empowering - ANSWER Giving employees responsibility and authority to make decisions.
Ethics - ANSWER The fundamental principles of right and wrong by which employees and
companies interact.
Evidence-Based HR - ANSWER Demonstrating that HR practices have a positive influence on
the company's bottom line or key stakeholders. (Ex. Employees, Customers, Community, etc.)
Exporting jobs from developed to less developed countries is known as _____. -
ANSWER Offshoring
External Labor Market - ANSWER Persons outside the firm who are actively seeking
employment.
High-Performance Work Systems - ANSWER Work systems that maximize the fit between
the company's social system and technical system.
High-performance work systems minimize the fit between a company's social system (employees)
and its technical system. - ANSWER FALSE
HR Dashboard - ANSWER HR metrics such as productivity and absenteeism that are
accessible by employees and managers through the company intranet or human resource
information system.
Human Resource Information Systems-HRIS - ANSWER A system used to acquire, store,
manipulate, analyze, retrieve, and distribute HR information.
A company competes for the Malcolm Baldrige National Quality Award. If it is evaluated based on
how senior executives create and sustain vision, values, and mission, it is likely that the company is
being judged on the criterion of _____. - ANSWER Leadership
A company that adopts total quality management (TQM) trains only selected employees in quality. -
ANSWER FALSE
A company whose employees have high engagement is likely to have _____ when compared to a
company with low employee engagement. - ANSWER Lower Turnover
Advances in technology have decreased HRM's role in providing self-service to employees. -
ANSWER TRUE
Alternative Work Arrangements - ANSWER Independent contractors, on-call workers,
temporary workers, and contract company workers who are not employed full-time by the company.
Among the functions performed by an HR department, vacation, retirement plans, and profit sharing
are categorized under the _____ function. - ANSWER Compensation Benefits
An HR dashboard is a series of indicators that: - ANSWER Enables workforce analytics and
evidence-based HR.
Balanced Scorecard - ANSWER A means of performance measurement that gives managers
a chance to look at their company from the perspectives of internal and external customers,
employees, and shareholders.
Change - ANSWER The adoption of a new idea or behavior by a company.
Cloud Computing - ANSWER A computing system that provides information technology
infrastructure over a network in a self-service, modifiable, and on-demand model.
Companies have historically looked at HRM as a means to contribute to profitability and quality. -
ANSWER FALSE
, HRM 1 exam
Competitiveness - ANSWER Refers to a company's ability to maintain and gain market share
in its industry.
Distribution channels are an example of _____ capital. - ANSWER Customer
Employee Engagement - ANSWER The degree to which employees are fully involved in their
work and the strength of their job and company commitment.
Empowering - ANSWER Giving employees responsibility and authority to make decisions.
Ethics - ANSWER The fundamental principles of right and wrong by which employees and
companies interact.
Evidence-Based HR - ANSWER Demonstrating that HR practices have a positive influence on
the company's bottom line or key stakeholders. (Ex. Employees, Customers, Community, etc.)
Exporting jobs from developed to less developed countries is known as _____. -
ANSWER Offshoring
External Labor Market - ANSWER Persons outside the firm who are actively seeking
employment.
High-Performance Work Systems - ANSWER Work systems that maximize the fit between
the company's social system and technical system.
High-performance work systems minimize the fit between a company's social system (employees)
and its technical system. - ANSWER FALSE
HR Dashboard - ANSWER HR metrics such as productivity and absenteeism that are
accessible by employees and managers through the company intranet or human resource
information system.
Human Resource Information Systems-HRIS - ANSWER A system used to acquire, store,
manipulate, analyze, retrieve, and distribute HR information.
