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Certified Revenue Cycle Representative - CRCR exam; Questions with Complete Solutions (Latest Update)

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Certified Revenue Cycle Representative - CRCR exam; Questions with Complete Solutions (Latest Update) Which of the following statements are true of HFMA's Patient Financial Communications Best Practices? Ans The best practices were developed specifically to help patients understand the cost of services, their individual insurance benefits, and their responsibility for balances after insurance, if any. The patient experience includes all of the following except: Ans Recognition that revenue cycle

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Certified Revenue Cycle Representative - CRCR
exam; Questions with Complete Solutions
(Latest Update)
Which of the following statements are true of HFMA's Patient Financial

Communications Best Practices?


✔Ans✔ The best practices were developed specifically to help patients

understand the cost of services,


their individual insurance benefits, and their responsibility for balances after

insurance, if any.


The patient experience includes all of the following except: ✔Ans✔ Recognition

that revenue cycle


processes must be patient-centric and efficient. This is especially true in the

areas of scheduling,


registration, admitting, financial counseling and account resolution conversation

with patients.


Corporate compliance programs play an important role in protecting the

integrity of operations and

,Certified Revenue Cycle Representative - CRCR
exam; Questions with Complete Solutions
(Latest Update)
ensuring compliance with federal and state requirements. The code of conduct

is: ✔Ans✔ A critical tool


to ensure compliance, essential and integral component, fosters an

environment, (all of the above)


Specific to Medicare free-for-service patients, which of the following payers

have always been liable for


payment? ✔Ans✔ Black lung service programs, veteran affairs program, working

aged programs, ESRD,


and disability


Provider policies and procedures should be in place to reduce the risk of ethics

violations. Examples


include: ✔Ans✔ financial misconduct, theft of property, applying policies in

inconsistent manner (all of


the above)

, Certified Revenue Cycle Representative - CRCR
exam; Questions with Complete Solutions
(Latest Update)
What is the intended outcome of collaborations made through an ACO delivery

system for a population


of patients? ✔Ans✔ To eliminate duplicate services, prevent medical errors and

ensure appropriateness

of care


What is the new terminology now employed in the calculation of net patient

service revenues? ✔Ans✔


explicit price concessions and implicit price concessions


What are the two KPIs used to monitor performance related to the production

and submission of claims


to third party payers and patients (self-pay)? ✔Ans✔ Elapsed days from

discharge to final bill and


elapsed days from final bill to claim/bill submission


What happens during the post-service stage? ✔Ans✔ Final coding of all services,

preparation and

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