Property
Management Final
Exam Questions
with Correct
Solutions Graded
Denning [Date] [Course title]
,Your purpose in evaluating your employees should be to: - Answer: Help in the employees'
development.
Items that should be included in an employee's file include:
- employee's job application form.
- information as to any verifications or checking on pre-employment.
- a copy of the employee's employment contract. - Answer: All of the above.
A property manager does not want to hire any illegal aliens. To be on the safe side, the manager can
properly: - Answer: Require applicants to fill out an Immigration and Naturalization Form.
Most management fees are based on a: - Answer: Percentage of the gross income.
A secret payment from potential tenants to a manager to give them occupancy is called: - Answer: Key
money.
"Completed staff work" would include:
- defining the problem.
- suggesting possible solutions.
- providing recommendations. - Answer: All of the above.
A company dress code should reflect: - Answer: The way you expect a professional in the business
should dress.
A book that would list an employee's job duties and company rules is called a(n): - Answer: Policy
manual.
When a purchaser is induced to begin the bargaining process with an offer and then later induced to
raise it, it is called: - Answer: Low balling
In dealing with an owner, the property manager must show:
, - Loyalty.
- Confidentiality.
- Full disclosure. - Answer: All of the above.
If you accept a partial rent payment after filing an unlawful detainer action: - Answer: It would
invalidate the unlawful detainer action.
For a month-to-month tenancy, the lessor can change the rent or other terms of the tenancy usually by
giving a: - Answer: 30-day notice.
When you have a tenant waiting list, your best practice would be to contact prospects first who: -
Answer: Applied first.
As a property manager, prospective tenants you should NOT consider renting to include:
- Very close personal friends.
- Persons with whom you have a romantic relationship.
- Your relatives. - Answer: All of the above.
In simple terms, "ethics" can best be described as: - Answer: Doing what is right.
Under the Equal Credit Opportunity Act, property managers CANNOT ask a prospective tenant questions
regarding his or her: - Answer: Childbearing intentions.
It is discriminatory to deny equal enjoyment of goods, services, facilities, and accommodations in an
existing place of public accommodation (nonresidential) under the: - Answer: Americans with
Disabilities Act.
Discriminatory advertising is prohibited by the: - Answer: Civil Rights Act of 1968.
Which of the following would not fall under the category of "handicapped"? - Answer: Drug addiction
Management Final
Exam Questions
with Correct
Solutions Graded
Denning [Date] [Course title]
,Your purpose in evaluating your employees should be to: - Answer: Help in the employees'
development.
Items that should be included in an employee's file include:
- employee's job application form.
- information as to any verifications or checking on pre-employment.
- a copy of the employee's employment contract. - Answer: All of the above.
A property manager does not want to hire any illegal aliens. To be on the safe side, the manager can
properly: - Answer: Require applicants to fill out an Immigration and Naturalization Form.
Most management fees are based on a: - Answer: Percentage of the gross income.
A secret payment from potential tenants to a manager to give them occupancy is called: - Answer: Key
money.
"Completed staff work" would include:
- defining the problem.
- suggesting possible solutions.
- providing recommendations. - Answer: All of the above.
A company dress code should reflect: - Answer: The way you expect a professional in the business
should dress.
A book that would list an employee's job duties and company rules is called a(n): - Answer: Policy
manual.
When a purchaser is induced to begin the bargaining process with an offer and then later induced to
raise it, it is called: - Answer: Low balling
In dealing with an owner, the property manager must show:
, - Loyalty.
- Confidentiality.
- Full disclosure. - Answer: All of the above.
If you accept a partial rent payment after filing an unlawful detainer action: - Answer: It would
invalidate the unlawful detainer action.
For a month-to-month tenancy, the lessor can change the rent or other terms of the tenancy usually by
giving a: - Answer: 30-day notice.
When you have a tenant waiting list, your best practice would be to contact prospects first who: -
Answer: Applied first.
As a property manager, prospective tenants you should NOT consider renting to include:
- Very close personal friends.
- Persons with whom you have a romantic relationship.
- Your relatives. - Answer: All of the above.
In simple terms, "ethics" can best be described as: - Answer: Doing what is right.
Under the Equal Credit Opportunity Act, property managers CANNOT ask a prospective tenant questions
regarding his or her: - Answer: Childbearing intentions.
It is discriminatory to deny equal enjoyment of goods, services, facilities, and accommodations in an
existing place of public accommodation (nonresidential) under the: - Answer: Americans with
Disabilities Act.
Discriminatory advertising is prohibited by the: - Answer: Civil Rights Act of 1968.
Which of the following would not fall under the category of "handicapped"? - Answer: Drug addiction
