100% Verified Correct Answers
Human Resource Management - Correct Answer the policies, practices, and systems that influence
employees' behavior, attitudes, and performance. (P3)
Human Capital - Correct Answer An organization's employees, described in terms of their training,
experience, judgment, intelligence, relationships, and insight. (P4)
Job Analysis - Correct Answer the process of getting detailed information about jobs. (P7)
Job Design - Correct Answer The process of defining the way work will be performed and the tasks
that a given job requires. (P7)
Recruitment - Correct Answer the process through which the organization seeks applicants for
potential employment. (P7)
Selection - Correct Answer the process by which the organization attempts to identify applicants with
the necessary knowledge, skills, abilities, and other characteristics that will help the organization
achieve its goals. (P7)
Training - Correct Answer a planned effort to enable employees to learn job-related knowledge,
skills, and behavior. (P8)
Development - Correct Answer the acquisition of knowledge, skills, and behaviors that improve an
employee's ability to meet changes in job requirements and in customer demands. (P8)
Performance Management - Correct Answer The process of ensuring that employees' activities and
outputs match the organizations goals. (P8)
Workforce Analytics - Correct Answer the use of quantitative tools and scientific methods to analyze
data from human resource databases and other sources to make evidence-based decisions that
support business goals. (P12)
Human Resource Planning - Correct Answer identifying the numbers and types of employees the
organization will require to meet its objectives. (P13)
, Talent Management - Correct Answer a systematic, planned effort to attract, retain, develop, and
motivate highly skilled employees and managers (P13)
Evidence-Based HR - Correct Answer collecting and using data to show that human resource
practices have a positive influence on the company's bottom line or key stakeholders (P13)
Sustainability - Correct Answer An organization's ability to profit without depleting its resources,
including employees, natural resources, and the support of the surrounding community. (P14)
Stakeholders - Correct Answer The parties with an interest in the company's success (typically,
shareholders, the community, customers, and employees). (P14)
Ethics - Correct Answer refers to fundamental principles of right and wrong; ethical behavior is
behavior that is consistent with those principles. (P18)
Internal Labor Force - Correct Answer an organization's workers (its employees and the people who
have contracts to work at the organization) (P30)
External Labor Market - Correct Answer Individuals who are actively seeking employment (P30)
High-Performance Work Systems - Correct Answer organizations that have the best possible fit
between their social system (people and how they interact) and technical system (equipment and
processes) (P35)
Knowledge Workers - Correct Answer Employees whose main contribution to the organization is
specialized knowledge, such as knowledge of customers, a process, or a profession. (P37)
Employee Empowerment - Correct Answer Giving employees responsibility and authority to make
decisions regarding all aspects of product development or customer service (P38)
Teamwork - Correct Answer The assignment of work to groups of employees with various skills who
interact to assemble a product or provide a service. (P38