CHAPTER 6 - MBA 704 – KUNGU ALL
QUESTIONS & ANSWERS
Motivation is a hypothetical construct that is used to help explain behavior;
it should not be equated with behavior. - ANS-TRUE
Motivation is a process that starts with a physiological or psychological
deficiency or need that activates a behavior or drive that is aimed at a goal
or incentive. - ANS-TRUE
An incentive is defined as anything that will alleviate the needs and
increase the drive. - ANS-FALSE
Primary motives must be unlearned, and it must be physiologically based. -
ANS-TRUE
In order to be included under the category of secondary motives, the
motive must be learned. - ANS-TRUE
Intrinsic motives include the drive to avoid punishment, such as termination
or being transferred. - ANS-FALSE
According to Maslow, one of the needs identified is the love need, however
there are instances where there are misleading connotations, such as sex,
which is essentially a physiological need. - ANS-TRUE
,Maslow did not point out that the esteem needs consist of both self-esteem
and esteem from others. He mainly conceded the importance of esteem of
others. - ANS-FALSE
Maslow's needs hierarchy theory does make a significant contribution in
terms of making management aware of the diverse needs of employees at
work. - ANS-TRUE
Tabulating the results from the critical incident method, Herzberg
concluded that job satisfiers are related to job context and that job
dissatisfiers are allied to job content. - ANS-FALSE
The term hygiene, in Herzberg's theory, refers to those factors that prevent
dissatisfaction. - ANS-TRUE
The fact that there are a higher number of employees who are dissatisfied
with the raise they get points out that the hygiene factors seem to be
important in preventing dissatisfaction but do not lead to satisfaction. -
ANS-TRUE
According to the Porter-Lawler model, the inference is that employees need
to better focus their efforts on high-impact behaviors and activities that
result in higher performance. - ANS-TRUE
The roots of Porter-Lawler expectancy theory of work motivation can be
traced back to cognitive dissonance theory and exchange theory. - ANS-
FALSE
Inequity occurs when a person perceives that the ratio of his or her
outcomes to other's outcomes and the ratio of a relevant other's input to his
or her inputs are unequal. - ANS-FALSE
Equity theory supports a perception of distributive justice, which is an
individual's cognitive evaluation regarding whether or not the amounts and
allocations of rewards in a social setting are fair. - ANS-TRUE
Interactional justice is the exchange between the employee and the
employing organization. - ANS-FALSE
, Attribution theory is concerned with the relationship between personal
social perception and interpersonal behavior. - ANS-TRUE
Harold Kelly stressed that attribution theory is concerned with the intuitive
processes by which an individual interprets behavior as being attributed to
certain parts of the relevant environment. - ANS-FALSE
Employees who perceive external control feel that they personally can
influence their outcomes through their own ability, skills or effort. - ANS-
FALSE
Attributions are related to organizational symbolism, which in effect says
that in order to understand organizations, one must recognize their
symbolic nature. - ANS-TRUE
According to the dimensions that Kelley suggests, if there is a high
consensus, high consistency, and high distinctiveness, then attribution to
external or situational/environmental causes will probably be made. - ANS-
FALSE
In self-serving bias, people tend to attribute others' behavior to personal
factors such as intelligence, etc. even when it is clear that the situation
caused by the person to behave the way he or she did. - ANS-FALSE
One version of the control theory is essentially a cognitive phenomenon
relating to the degree that individuals perceive they are in control of their
own lives, or are in control of their jobs. - ANS-TRUE
One of the main advantages of the agency theory is that it strongly
emphasizes the roles that various forms of extrinsic and intrinsic motives
play in shaping behaviors. - ANS-FALSE
The nature of work is changing due to a blurring of the distinction between
on-work and off-work time. - ANS-TRUE
The primary disadvantage of job rotation is that after the experience of
each new task, the workers want to go back to where they started off from.
- ANS-FALSE
Task identity refers to job independence. - ANS-FALSE
QUESTIONS & ANSWERS
Motivation is a hypothetical construct that is used to help explain behavior;
it should not be equated with behavior. - ANS-TRUE
Motivation is a process that starts with a physiological or psychological
deficiency or need that activates a behavior or drive that is aimed at a goal
or incentive. - ANS-TRUE
An incentive is defined as anything that will alleviate the needs and
increase the drive. - ANS-FALSE
Primary motives must be unlearned, and it must be physiologically based. -
ANS-TRUE
In order to be included under the category of secondary motives, the
motive must be learned. - ANS-TRUE
Intrinsic motives include the drive to avoid punishment, such as termination
or being transferred. - ANS-FALSE
According to Maslow, one of the needs identified is the love need, however
there are instances where there are misleading connotations, such as sex,
which is essentially a physiological need. - ANS-TRUE
,Maslow did not point out that the esteem needs consist of both self-esteem
and esteem from others. He mainly conceded the importance of esteem of
others. - ANS-FALSE
Maslow's needs hierarchy theory does make a significant contribution in
terms of making management aware of the diverse needs of employees at
work. - ANS-TRUE
Tabulating the results from the critical incident method, Herzberg
concluded that job satisfiers are related to job context and that job
dissatisfiers are allied to job content. - ANS-FALSE
The term hygiene, in Herzberg's theory, refers to those factors that prevent
dissatisfaction. - ANS-TRUE
The fact that there are a higher number of employees who are dissatisfied
with the raise they get points out that the hygiene factors seem to be
important in preventing dissatisfaction but do not lead to satisfaction. -
ANS-TRUE
According to the Porter-Lawler model, the inference is that employees need
to better focus their efforts on high-impact behaviors and activities that
result in higher performance. - ANS-TRUE
The roots of Porter-Lawler expectancy theory of work motivation can be
traced back to cognitive dissonance theory and exchange theory. - ANS-
FALSE
Inequity occurs when a person perceives that the ratio of his or her
outcomes to other's outcomes and the ratio of a relevant other's input to his
or her inputs are unequal. - ANS-FALSE
Equity theory supports a perception of distributive justice, which is an
individual's cognitive evaluation regarding whether or not the amounts and
allocations of rewards in a social setting are fair. - ANS-TRUE
Interactional justice is the exchange between the employee and the
employing organization. - ANS-FALSE
, Attribution theory is concerned with the relationship between personal
social perception and interpersonal behavior. - ANS-TRUE
Harold Kelly stressed that attribution theory is concerned with the intuitive
processes by which an individual interprets behavior as being attributed to
certain parts of the relevant environment. - ANS-FALSE
Employees who perceive external control feel that they personally can
influence their outcomes through their own ability, skills or effort. - ANS-
FALSE
Attributions are related to organizational symbolism, which in effect says
that in order to understand organizations, one must recognize their
symbolic nature. - ANS-TRUE
According to the dimensions that Kelley suggests, if there is a high
consensus, high consistency, and high distinctiveness, then attribution to
external or situational/environmental causes will probably be made. - ANS-
FALSE
In self-serving bias, people tend to attribute others' behavior to personal
factors such as intelligence, etc. even when it is clear that the situation
caused by the person to behave the way he or she did. - ANS-FALSE
One version of the control theory is essentially a cognitive phenomenon
relating to the degree that individuals perceive they are in control of their
own lives, or are in control of their jobs. - ANS-TRUE
One of the main advantages of the agency theory is that it strongly
emphasizes the roles that various forms of extrinsic and intrinsic motives
play in shaping behaviors. - ANS-FALSE
The nature of work is changing due to a blurring of the distinction between
on-work and off-work time. - ANS-TRUE
The primary disadvantage of job rotation is that after the experience of
each new task, the workers want to go back to where they started off from.
- ANS-FALSE
Task identity refers to job independence. - ANS-FALSE
