CAD 100 EXAM QUESTIONS WITH
CORRECT ANSWERS
What techniques may MyChart patients use to initiate scheduling? Choose all that
apply.
A. Appointment Request Work Queue
B. Direct scheduling.
C. Appointment Requests.
D. Logging into Hyperspace - ANSWER B&C
True or False: Appointment requests communicate with Cadence to set up an
appointment. - The answer is false.
Appointment requests deliver a "In Basket" message to a group of people. Users
review requests and manually arrange appointments depending on them.
MyChart: ANSWER MyChart is Epic's patient-facing portal application.
Direct Scheduling - Answer Patients choose their appointment day and time
without any involvement from staff; patients select the location, provider, and
available times all by themselves.
Patients may be restricted to scheduling at specific hours due to a provider's
scheduling preferences.
Appointment Requests: ANSWER Your Epic teams manage the schedule and
assign appointments to patients based on their appointment requests.
, The patient submits an appointment request form on MyChart, which sends a
message to the In Basket pool of users.
The clinic's scheduler then makes the appointment based on available dates and
time slots.
Cadence appointments do not require a license.
Ticket Scheduling: ANSWER There are three options for making appointments
available to patients: From a message:
1. A provider or scheduler sends a message in MyChart containing the appointment
request.
2. Appointment requests are generated automatically based on orders.
3. Manually: A scheduler or other user releases the appointment request from the
Appointment Desk on an as-needed basis.
You can give providers more control by limiting the sorts of appointments people
can arrange.
True or False: Patients can update their demographic and insurance information on
MyChart.
Home Workspace Tabs - ANSWER the view that appears after logging in to Epic.
A user can have many home workspaces, represented by home workspace tabs.
Those three tabs (in-basket, work queue, and dashboard)
Patient Workspace: ANSWER Tab with Patient's Name
CORRECT ANSWERS
What techniques may MyChart patients use to initiate scheduling? Choose all that
apply.
A. Appointment Request Work Queue
B. Direct scheduling.
C. Appointment Requests.
D. Logging into Hyperspace - ANSWER B&C
True or False: Appointment requests communicate with Cadence to set up an
appointment. - The answer is false.
Appointment requests deliver a "In Basket" message to a group of people. Users
review requests and manually arrange appointments depending on them.
MyChart: ANSWER MyChart is Epic's patient-facing portal application.
Direct Scheduling - Answer Patients choose their appointment day and time
without any involvement from staff; patients select the location, provider, and
available times all by themselves.
Patients may be restricted to scheduling at specific hours due to a provider's
scheduling preferences.
Appointment Requests: ANSWER Your Epic teams manage the schedule and
assign appointments to patients based on their appointment requests.
, The patient submits an appointment request form on MyChart, which sends a
message to the In Basket pool of users.
The clinic's scheduler then makes the appointment based on available dates and
time slots.
Cadence appointments do not require a license.
Ticket Scheduling: ANSWER There are three options for making appointments
available to patients: From a message:
1. A provider or scheduler sends a message in MyChart containing the appointment
request.
2. Appointment requests are generated automatically based on orders.
3. Manually: A scheduler or other user releases the appointment request from the
Appointment Desk on an as-needed basis.
You can give providers more control by limiting the sorts of appointments people
can arrange.
True or False: Patients can update their demographic and insurance information on
MyChart.
Home Workspace Tabs - ANSWER the view that appears after logging in to Epic.
A user can have many home workspaces, represented by home workspace tabs.
Those three tabs (in-basket, work queue, and dashboard)
Patient Workspace: ANSWER Tab with Patient's Name
