FOH Final Test- Zaxby's
What size plate should dine-in Meal Dealz be served on? - 9 inch
What size box should take-out Meal Dealz (except Nibblers) be served in? - 205 box
For a take-out Nibblers meal, us a _______________ box - three compartment box
How often should the parking lot be cleaned? - five times by five o clock
When should you close the dumpster doors and gates? - any time they are opened
The following items must be placed on every table in the lobby: - -roll card
Team Members are required to greet or acknowledge a guest within ___________ of them entering the
establishment or activating the drive thru - 5 seconds
The 4 basic steps of service and communicating with the guests are: - eye contact, offering closing
statements, greeting the guest, smiling
When a guest says "thank you," you may reply by saying? - -You're welcome
-No, thank you
Table touching refers to? - talking to dining room guests about their experience
What must be used to wipe down all table tops and roll cards? - dish soap towel
When emptying the lobby trash cans, you should pull the bad out while in lobby and carry it to the rear
service door and then place two clean liners in the can (T/F) - False
,How often should zalad bowls be removed from the bin and taken to the dish room? - a minimum
of every 15 minutes
When cleaning trays, you should wipe them down with a white towel and all purpose cleaner (T/F) -
True
Booths and crumb catchers should be wiped down using the same towel and a solution of Dawn
dishwashing soap that was used to wipe down tables (T/F) - False
Peak periods for lunch are between the hours of ______ and _____ - 11:30 AM and 1:30 PM
What is the proper hold time for tea? - four hours
How much sugar should be used when prepping sweet tea? - one 64 oz bag
Lemons should be placed in a new crock a minimum of every _______ hours - four
A fresh batch of tea was made today at 10:15 AM by John Smith. What information needs to be included
on the prep label? - TEA, JS, 10:15 AM, (today's date), 2:15 PM
Restrooms should be cleaned at least ________ and every ________ during the rush. - once an
hour; 15 minutes
Always use a _________________ when a guest has spilled a drink, it is raining, or you are spot mopping
- wet floor sign
All Meal Dealz are served with _____________ ounces of fries and a _______________ beverage -
5; 22 oz. (small)
, What are the two default sauces on the Kickin Chicken? - -tongue torch
-ranch
How many Nibblers come in a meal? - 3
How many chicken fingers come on a nibbler? - 1
What sauce comes on a nibbler? - zax sauce
What comes on a grilled chicken sandwich? - -honey mustard
-tomato
-lettuce
-grilled chicken
What comes on a chicken finger sandwich? - -zax sauce
-tomato
-lettuce
-three chicken fingers
How many wings come in a wing meal? - 5
How many celery sticks come with a wing meal? - 4
What kind of sauce comes on the side with a wing meal? - ranch
What is a big zax snack meal? - -3 fingers
-zax sauce
-5 oz. fries
What size plate should dine-in Meal Dealz be served on? - 9 inch
What size box should take-out Meal Dealz (except Nibblers) be served in? - 205 box
For a take-out Nibblers meal, us a _______________ box - three compartment box
How often should the parking lot be cleaned? - five times by five o clock
When should you close the dumpster doors and gates? - any time they are opened
The following items must be placed on every table in the lobby: - -roll card
Team Members are required to greet or acknowledge a guest within ___________ of them entering the
establishment or activating the drive thru - 5 seconds
The 4 basic steps of service and communicating with the guests are: - eye contact, offering closing
statements, greeting the guest, smiling
When a guest says "thank you," you may reply by saying? - -You're welcome
-No, thank you
Table touching refers to? - talking to dining room guests about their experience
What must be used to wipe down all table tops and roll cards? - dish soap towel
When emptying the lobby trash cans, you should pull the bad out while in lobby and carry it to the rear
service door and then place two clean liners in the can (T/F) - False
,How often should zalad bowls be removed from the bin and taken to the dish room? - a minimum
of every 15 minutes
When cleaning trays, you should wipe them down with a white towel and all purpose cleaner (T/F) -
True
Booths and crumb catchers should be wiped down using the same towel and a solution of Dawn
dishwashing soap that was used to wipe down tables (T/F) - False
Peak periods for lunch are between the hours of ______ and _____ - 11:30 AM and 1:30 PM
What is the proper hold time for tea? - four hours
How much sugar should be used when prepping sweet tea? - one 64 oz bag
Lemons should be placed in a new crock a minimum of every _______ hours - four
A fresh batch of tea was made today at 10:15 AM by John Smith. What information needs to be included
on the prep label? - TEA, JS, 10:15 AM, (today's date), 2:15 PM
Restrooms should be cleaned at least ________ and every ________ during the rush. - once an
hour; 15 minutes
Always use a _________________ when a guest has spilled a drink, it is raining, or you are spot mopping
- wet floor sign
All Meal Dealz are served with _____________ ounces of fries and a _______________ beverage -
5; 22 oz. (small)
, What are the two default sauces on the Kickin Chicken? - -tongue torch
-ranch
How many Nibblers come in a meal? - 3
How many chicken fingers come on a nibbler? - 1
What sauce comes on a nibbler? - zax sauce
What comes on a grilled chicken sandwich? - -honey mustard
-tomato
-lettuce
-grilled chicken
What comes on a chicken finger sandwich? - -zax sauce
-tomato
-lettuce
-three chicken fingers
How many wings come in a wing meal? - 5
How many celery sticks come with a wing meal? - 4
What kind of sauce comes on the side with a wing meal? - ranch
What is a big zax snack meal? - -3 fingers
-zax sauce
-5 oz. fries
