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IAED Emergency Telecommunicator Certification Exam With Questions And 100%
SURE ANSWERS
Terms in this set (60)
1. What does the acronym TDD stand for? Telecommunications Device for the Deaf
2. When faced with an ethical dilemma in the Follow the 3Ps: Protocol, Procedure, and Policy
communication center, the ETC should first:
3. A procedure that has been highly defined, Protocol
structured, and placed into a reference system is
known as a:
4. In this course, the "Three P's" refer to: Protocol, Procedure, and Policy
5. During a disaster, in the Incident Command maintaining command, managing resources, adn coordinating efforts
system (ICS) provides an important framework for:
IAED Emergency Telecommunicator Certification Exam
, 6. In regard to legal negligence, causation is proven a direct link between the breach of duty and the identified injury or damage is established
when:
7. What is an example of a trauma incident? a burned patient
8. An incident requiring HAZMAT response involves: the release or escape of hazardous material
9. A tuner is used to "tune into" a specific bandwidth a channel
signal, each tuning point is commonly called?
10. When possible emergency tele-communicators False
should always ask the caller for permission before
providing dispatch life support (DLS) instructions.
T/F
11. What does the acronym CAD stand for? Computer-Aided Dispatch
12. In the context of the communication process, the how the message is conveyed
medium is:
13. For the caller, the perceived response time is False
often not as long as the actual response time.
14. When an ETC is having trouble communicating obtain foreign launguage support, if available
with a caller who primarily speaks a foreign
language, the ETC should:
15. When communicating with a caller suffering from False
hallucinations or delusions, you should challenge
the caller's false assertions and beliefs. T/F
16. Which term refers to a mobile unit that responds Apparatus
to a scene of a fire/rescue incident?
17. A wake-effect collision is a traffic collision yes (wake effect collisions)
directly involving one or more emergency vehicles:
18. Which of the following best describes the Esutress is POSITIVE and motivating. disstress is NEGATIVE and disabling.
difference between eustress and distress?
19. Burnout is best described as: exhaustion (or inability to function normally) resulting from a buildup of long-term stress
IAED Emergency Telecommunicator Certification Exam
IAED Emergency Telecommunicator Certification Exam With Questions And 100%
SURE ANSWERS
Terms in this set (60)
1. What does the acronym TDD stand for? Telecommunications Device for the Deaf
2. When faced with an ethical dilemma in the Follow the 3Ps: Protocol, Procedure, and Policy
communication center, the ETC should first:
3. A procedure that has been highly defined, Protocol
structured, and placed into a reference system is
known as a:
4. In this course, the "Three P's" refer to: Protocol, Procedure, and Policy
5. During a disaster, in the Incident Command maintaining command, managing resources, adn coordinating efforts
system (ICS) provides an important framework for:
IAED Emergency Telecommunicator Certification Exam
, 6. In regard to legal negligence, causation is proven a direct link between the breach of duty and the identified injury or damage is established
when:
7. What is an example of a trauma incident? a burned patient
8. An incident requiring HAZMAT response involves: the release or escape of hazardous material
9. A tuner is used to "tune into" a specific bandwidth a channel
signal, each tuning point is commonly called?
10. When possible emergency tele-communicators False
should always ask the caller for permission before
providing dispatch life support (DLS) instructions.
T/F
11. What does the acronym CAD stand for? Computer-Aided Dispatch
12. In the context of the communication process, the how the message is conveyed
medium is:
13. For the caller, the perceived response time is False
often not as long as the actual response time.
14. When an ETC is having trouble communicating obtain foreign launguage support, if available
with a caller who primarily speaks a foreign
language, the ETC should:
15. When communicating with a caller suffering from False
hallucinations or delusions, you should challenge
the caller's false assertions and beliefs. T/F
16. Which term refers to a mobile unit that responds Apparatus
to a scene of a fire/rescue incident?
17. A wake-effect collision is a traffic collision yes (wake effect collisions)
directly involving one or more emergency vehicles:
18. Which of the following best describes the Esutress is POSITIVE and motivating. disstress is NEGATIVE and disabling.
difference between eustress and distress?
19. Burnout is best described as: exhaustion (or inability to function normally) resulting from a buildup of long-term stress
IAED Emergency Telecommunicator Certification Exam
