JACKLINE
IAED ETC Course With Questions And 100% ALL CORRECT ANSWERSPre
Terms in this set (124)
In order to become a successful emergency a. training and temperament
telecommunicator, a combination of the following is
required:
a. training and temperament
b. vision and values
c. time and interest
If a field unit needs a certain type of assistance, it is b. false
usually up to that field unit to locate, notify, and
coordinate the additional resources.
a. true
b. false
IAED ETC Course
,The IAED (the academy) enforces its Code of Ethics a. true
by withholding or revoking the certifications of
those who fail to agree to, or uphold, these
standards.
a. true
b. false
When faced with an ethical dilemma in the c. follow established protocol, procedure, and policy
communication center, the ETC should FIRST:
a. ask the nearest coworker for help
b. consult his or her attorney
c. follow established protocol, procedure, and
policy
d. follow his or her instincts
A procedure that has been highly defined, a. protocol
structured, and placed into a reference system is
known as a:
a. protocol
b. guideline
c. logarithm
d. policy
In this course, the "three P's" refer to: c. protocol, procedure, and policy
a. politeness, privilege, and politics
b. professionalism, priority, and public service
c. protocol, procedure, and policy
d. party (of caller), Pre-Arrival Instructions, and
Post-Dispatch Instructions
Wireless internet devices (such as smart phones) b. Wi-Fi
connect to the internet using:
a. fiber-optic cables
b. Wi-Fi
c. copper wires
d. operators
Cell phone networks are divided into specific areas b. antenna
called cells, each with its own:
a. internet server
b. antenna
c. cell phone company/provider
d. Wi-Fi router
IAED ETC Course
, 8/13/24, 1:38 PM
Prior to the development of emergency number a. true
technology, either the caller or the operator had to
try to figure out which agency or department
emergency calls should go to, based on the caller's
location:
a. true
b. false
What does the acronym TDD stand for? a. telecommunications device for the deaf
a. telecommunications device for the deaf
b. telecommunicator dial-up dispatch
c. text to dispatch data
d. total disaster danger
What does the acronym VoIP stand for? d. Voice Over Internet Protocol
a. Victim of Internal Prejudice
b. Video Over Immobile Phones
c. Value of Information Privacy
d. Voice Over Internet Protocol
The technology that allows an ETC to take an a. ALI (automatic location identification)
automatic number identification (ANI) number and
"dip" it into an address database is called:
a. ALI (automatic location identification)
b. ALI (accurate location identification)
c. ELI (every location identified)
d. ELI (emergency locations identified)
What does the acronym CAD stand for? d. computer-aided dispatch
a. caller advisement documentation
b. communications after a disaster
c. computer-animated device
d. computer-aided dispatch
The total number of emergency calls has increased a. true
dramatically due to wireless technology:
a. true
b. false
IAED ETC Course With Questions And 100% ALL CORRECT ANSWERSPre
Terms in this set (124)
In order to become a successful emergency a. training and temperament
telecommunicator, a combination of the following is
required:
a. training and temperament
b. vision and values
c. time and interest
If a field unit needs a certain type of assistance, it is b. false
usually up to that field unit to locate, notify, and
coordinate the additional resources.
a. true
b. false
IAED ETC Course
,The IAED (the academy) enforces its Code of Ethics a. true
by withholding or revoking the certifications of
those who fail to agree to, or uphold, these
standards.
a. true
b. false
When faced with an ethical dilemma in the c. follow established protocol, procedure, and policy
communication center, the ETC should FIRST:
a. ask the nearest coworker for help
b. consult his or her attorney
c. follow established protocol, procedure, and
policy
d. follow his or her instincts
A procedure that has been highly defined, a. protocol
structured, and placed into a reference system is
known as a:
a. protocol
b. guideline
c. logarithm
d. policy
In this course, the "three P's" refer to: c. protocol, procedure, and policy
a. politeness, privilege, and politics
b. professionalism, priority, and public service
c. protocol, procedure, and policy
d. party (of caller), Pre-Arrival Instructions, and
Post-Dispatch Instructions
Wireless internet devices (such as smart phones) b. Wi-Fi
connect to the internet using:
a. fiber-optic cables
b. Wi-Fi
c. copper wires
d. operators
Cell phone networks are divided into specific areas b. antenna
called cells, each with its own:
a. internet server
b. antenna
c. cell phone company/provider
d. Wi-Fi router
IAED ETC Course
, 8/13/24, 1:38 PM
Prior to the development of emergency number a. true
technology, either the caller or the operator had to
try to figure out which agency or department
emergency calls should go to, based on the caller's
location:
a. true
b. false
What does the acronym TDD stand for? a. telecommunications device for the deaf
a. telecommunications device for the deaf
b. telecommunicator dial-up dispatch
c. text to dispatch data
d. total disaster danger
What does the acronym VoIP stand for? d. Voice Over Internet Protocol
a. Victim of Internal Prejudice
b. Video Over Immobile Phones
c. Value of Information Privacy
d. Voice Over Internet Protocol
The technology that allows an ETC to take an a. ALI (automatic location identification)
automatic number identification (ANI) number and
"dip" it into an address database is called:
a. ALI (automatic location identification)
b. ALI (accurate location identification)
c. ELI (every location identified)
d. ELI (emergency locations identified)
What does the acronym CAD stand for? d. computer-aided dispatch
a. caller advisement documentation
b. communications after a disaster
c. computer-animated device
d. computer-aided dispatch
The total number of emergency calls has increased a. true
dramatically due to wireless technology:
a. true
b. false
