BUS 200 final exam study guide || GUARANTEED PASS!!
levels of management correct answers top, middle, first line
management skills correct answers technical skills, human relation skills, conceptual skills,
time management skills, decision making skills
Strategic Management Process correct answers setting goals then formulating strategies
SMART goals correct answers Specific, Measurable, Attainable, Realistic, Time bound
SWOT analysis correct answers strengths, weaknesses, opportunities, threats
Levels of Strategy correct answers 1. Corporate
2. Business
3. Functional
at corporate level of strategy what happens? correct answers Concentration, growth,
integration, diversification, investment reduction
at business level of strategy what happens? correct answers cost leadership, differentiation,
focus
The shared experiences, stories, beliefs, and norms that characterize a firm are collectively
known as correct answers corporate culture
what strategy takes place at the level of the business unit or product line and focuses on a
firm's competitive position correct answers business strategy
Determining what a firm needs to do and how best to accomplish that is called correct
answers planning
The basic management skill that is demonstrated in one's ability to think in the abstract and to
see beyond the present situation is ________ skill. correct answers conceptual
An improving economy would be considered what correct answers an opportunity
new products from competitors would be what correct answers a threat
Vice-president, treasurer, chief executive officer, and president are found at the ________
level of management. correct answers top
Strategic goals are set by correct answers top managers
With respect to the concepts of contingency planning and crisis management, which of the
following is correct? correct answers Contingency planning focuses on what might happen,
while crisis management focuses on what has already happened.
weaknesses are what factors correct answers internal factors
, opportunities and threats are what factors correct answers external
Changing consumer tastes, hostile takeover offers, and new competitors would be classified
as correct answers threats
An organizational analysis involves looking for ________, while an environmental analysis
involves looking for ________. correct answers strengths and weaknesses; threats and
opportunities
Personality correct answers relatively stable set of psychological attributes that distinguish
one person from another
attitudes correct answers beliefs and feelings about specific ideas, situations, or other people
5 fundamental traits about personality correct answers agreeableness
conscientiousness
emotional stability
extraversion
openness
attitudes about work correct answers job satisfaction, organizational commitment
Motivation Theories correct answers classic theory
early behavioural theory
behavioural theory in the mid 20th century
contemporary motivation theory
Classic Theory of Motivation correct answers money is the sole motivator for workers
behavioural theory in the mid 20th century correct answers Human-Resources Model: Theory
X and Y
Maslow's Hierarchy of Needs Model
Two-Factor (Motivator-Hygiene) Theory
Early Behavioural Theory correct answers good human relations helps in motivating
employees
contemporary motivation theory correct answers Expectancy Theory and Equity Theory
Enhancing Motivation correct answers 1. Reinforcement / Behaviour Modification Theory
2. goal setting theory
3. Management By Objectives
4. Participative Management & Empowerment
5. Team management
6. Job Enrichment & Job design
7. Modified work schedules
Approaches to Leadership correct answers -Trait approach
-Behavioural approach
-Situational approach
levels of management correct answers top, middle, first line
management skills correct answers technical skills, human relation skills, conceptual skills,
time management skills, decision making skills
Strategic Management Process correct answers setting goals then formulating strategies
SMART goals correct answers Specific, Measurable, Attainable, Realistic, Time bound
SWOT analysis correct answers strengths, weaknesses, opportunities, threats
Levels of Strategy correct answers 1. Corporate
2. Business
3. Functional
at corporate level of strategy what happens? correct answers Concentration, growth,
integration, diversification, investment reduction
at business level of strategy what happens? correct answers cost leadership, differentiation,
focus
The shared experiences, stories, beliefs, and norms that characterize a firm are collectively
known as correct answers corporate culture
what strategy takes place at the level of the business unit or product line and focuses on a
firm's competitive position correct answers business strategy
Determining what a firm needs to do and how best to accomplish that is called correct
answers planning
The basic management skill that is demonstrated in one's ability to think in the abstract and to
see beyond the present situation is ________ skill. correct answers conceptual
An improving economy would be considered what correct answers an opportunity
new products from competitors would be what correct answers a threat
Vice-president, treasurer, chief executive officer, and president are found at the ________
level of management. correct answers top
Strategic goals are set by correct answers top managers
With respect to the concepts of contingency planning and crisis management, which of the
following is correct? correct answers Contingency planning focuses on what might happen,
while crisis management focuses on what has already happened.
weaknesses are what factors correct answers internal factors
, opportunities and threats are what factors correct answers external
Changing consumer tastes, hostile takeover offers, and new competitors would be classified
as correct answers threats
An organizational analysis involves looking for ________, while an environmental analysis
involves looking for ________. correct answers strengths and weaknesses; threats and
opportunities
Personality correct answers relatively stable set of psychological attributes that distinguish
one person from another
attitudes correct answers beliefs and feelings about specific ideas, situations, or other people
5 fundamental traits about personality correct answers agreeableness
conscientiousness
emotional stability
extraversion
openness
attitudes about work correct answers job satisfaction, organizational commitment
Motivation Theories correct answers classic theory
early behavioural theory
behavioural theory in the mid 20th century
contemporary motivation theory
Classic Theory of Motivation correct answers money is the sole motivator for workers
behavioural theory in the mid 20th century correct answers Human-Resources Model: Theory
X and Y
Maslow's Hierarchy of Needs Model
Two-Factor (Motivator-Hygiene) Theory
Early Behavioural Theory correct answers good human relations helps in motivating
employees
contemporary motivation theory correct answers Expectancy Theory and Equity Theory
Enhancing Motivation correct answers 1. Reinforcement / Behaviour Modification Theory
2. goal setting theory
3. Management By Objectives
4. Participative Management & Empowerment
5. Team management
6. Job Enrichment & Job design
7. Modified work schedules
Approaches to Leadership correct answers -Trait approach
-Behavioural approach
-Situational approach
