EXAM QUESTIONS WITH ANSWERS
The grouping of gestures, facial expressions, and postures into nonverbal statements is
known as ___. - CORRECT ANSWER>>>>Clustering
A provider who stands over a client can be viewed as intimidating and assuming a
position of ___. - CORRECT ANSWER>>>>Superiority
Which of the following is most important regarding team communication? - CORRECT
ANSWER>>>>Collaboration
Which of the following is true about therapeutic communication? - CORRECT
ANSWER>>>>Specific and well-defined professional skills are required
What are the five Cs of verbal communication? - CORRECT ANSWER>>>>Complete,
clear, concise, cohesive, courteous
Which of the following best defines effective listening? - CORRECT ANSWER>>>>It
requires concentration and is very active.
Match the element of the communication cycle with the example of the element. -
CORRECT ANSWER>>>>A .
Who must provide release of information consent before patient information can be
provided through email? - CORRECT ANSWER>>>>Patient Relative
Sam has a mental image of himself as being kind and empathetic, and is aware that his
deep voice carries, so he tries to talk softly. What do you call this mental image? -
CORRECT ANSWER>>>>Self- awareness
Communication using electronic media does not easily evaluate which of the following. -
CORRECT ANSWER>>>>Nonverbal cues
Describe the types of people who could serve as role models. - CORRECT
ANSWER>>>>
List five examples of genetic factors. - CORRECT ANSWER>>>>a.
b.
c.
d.
e.
Define the "four selves within us". - CORRECT ANSWER>>>>TYPE OF SELF
DEFINITION OF TYPE OF SELF