ess exam 2 study guide
Study online at
https://quizlet.com/_94gn0v
1.organize the 4 resources: human: intellectual capitol of individuals who
take on certain roles/responsibilities for your organization
2.organize the 4 resources: physical: deals w any facilities that are
"housing" you organization (ex: stadium/ office/ weight room/ laptops,
etc...)
3.organize the 4 resources: financial: every department that constructs
an orga- nization will have budgets and have to deal with items of
resources and expenses
4.organize the 4 resources: informational: organizations often base
decisions off information through research they obtain from consumers
to competitions to studies which help them make better decisions for
their organization
5.span of management control: meaning: the organizations mission and
strategy influence its structure b/c the organization must be structures
to meet its mission and strategy.
ex:
-who should departments report to?
-what level should decisions be made?
-how should we divide work?
-how do we organize?
6.span of management control: unity of command/ flat structure: -each
em- ployee refers to 1 boss
-informal paths for communication
-seen in small health/ sport
organizations ex: Pres/ Manager v
-MIS -MIS -MIS MIS
7.span of management control: chain of command/ tall structure: -clear line
of authority from top to bottom
-formal path for communication
-seen in larger
organizations ex: Pres/
Manager v
-VP -VP
-MIS -MIS -MIS
-S -S -S -S -S
8.division of labor: integration/ informing: team members inform
leaders of possible alternatives
9.division of labor: differentiation/ recommending: team members
generate alternatives, analyze and recommend action (ex: sub
1/
16
, ess exam 2 study guide
Study online at
https://quizlet.com/_94gn0v
departments w own objectives that help the organization as a whole)
recommendation= not enough authority to make a call
2/
16
, ess exam 2 study guide
Study online at
https://quizlet.com/_94gn0v
10.division of labor: delegation/ report: empowered w the ability to make
deci- sions and select course of action. obtain some authority but not
all of it
11. division of labor: delegation/ full authority: trust in expertise to carry
out tasks and objectives
12.bases of power: coercive: threats and punishment to achieve
compliance (intimidation/ bullying)
13.bases of power: connection: relationships that influence behavior/
attitudes/ info
14.bases of power: reward: influence thru value (commission, raise
benchmarks, etc)
15.bases of power: legitimate: position power (ex: vast experience, track
record, endorsed)
16.bases of power: expert: knowledgeable in a key area (superior one
skill set/ hoarding info)
17.bonus structures: Production Based Pay - Commissions & Benchmarks:
-incentives are paid for performance, which can motivate employees to
higher levels of performance.
commissions= pay % based on every unit sold ~or~ pay % based on
total sales
benchmarks= pay % based on total sales. set at tiers. individual or team
dynamic.
18.bonus structures: 50/50/25+ plan: get 50% of on time earnings as base
salary 50% OTE is paid as bonus
25% boost on top of OTE
(ex: get $60,000 of promised salary (50%). everything up to $120,000 is
extra/ bonus. 25% additional revenue if outstanding..)
19.bonus structures: merit raises: production = more pay (hours, service
etc...)
20.Content-Based Motivational Theories: Maslow's Hierarchy of Needs
Theo- ry: Self actualization-develop worker skills, give them control,
encourage creativity, expect achievement, give chances to grow.
Esteem needs- give merit pay raises, recognize excellence, design jobs
to chal- lenge, let people participate in decisions.
Belonging needs-design jobs for interaction, to be accepted, and make
3/
16
Study online at
https://quizlet.com/_94gn0v
1.organize the 4 resources: human: intellectual capitol of individuals who
take on certain roles/responsibilities for your organization
2.organize the 4 resources: physical: deals w any facilities that are
"housing" you organization (ex: stadium/ office/ weight room/ laptops,
etc...)
3.organize the 4 resources: financial: every department that constructs
an orga- nization will have budgets and have to deal with items of
resources and expenses
4.organize the 4 resources: informational: organizations often base
decisions off information through research they obtain from consumers
to competitions to studies which help them make better decisions for
their organization
5.span of management control: meaning: the organizations mission and
strategy influence its structure b/c the organization must be structures
to meet its mission and strategy.
ex:
-who should departments report to?
-what level should decisions be made?
-how should we divide work?
-how do we organize?
6.span of management control: unity of command/ flat structure: -each
em- ployee refers to 1 boss
-informal paths for communication
-seen in small health/ sport
organizations ex: Pres/ Manager v
-MIS -MIS -MIS MIS
7.span of management control: chain of command/ tall structure: -clear line
of authority from top to bottom
-formal path for communication
-seen in larger
organizations ex: Pres/
Manager v
-VP -VP
-MIS -MIS -MIS
-S -S -S -S -S
8.division of labor: integration/ informing: team members inform
leaders of possible alternatives
9.division of labor: differentiation/ recommending: team members
generate alternatives, analyze and recommend action (ex: sub
1/
16
, ess exam 2 study guide
Study online at
https://quizlet.com/_94gn0v
departments w own objectives that help the organization as a whole)
recommendation= not enough authority to make a call
2/
16
, ess exam 2 study guide
Study online at
https://quizlet.com/_94gn0v
10.division of labor: delegation/ report: empowered w the ability to make
deci- sions and select course of action. obtain some authority but not
all of it
11. division of labor: delegation/ full authority: trust in expertise to carry
out tasks and objectives
12.bases of power: coercive: threats and punishment to achieve
compliance (intimidation/ bullying)
13.bases of power: connection: relationships that influence behavior/
attitudes/ info
14.bases of power: reward: influence thru value (commission, raise
benchmarks, etc)
15.bases of power: legitimate: position power (ex: vast experience, track
record, endorsed)
16.bases of power: expert: knowledgeable in a key area (superior one
skill set/ hoarding info)
17.bonus structures: Production Based Pay - Commissions & Benchmarks:
-incentives are paid for performance, which can motivate employees to
higher levels of performance.
commissions= pay % based on every unit sold ~or~ pay % based on
total sales
benchmarks= pay % based on total sales. set at tiers. individual or team
dynamic.
18.bonus structures: 50/50/25+ plan: get 50% of on time earnings as base
salary 50% OTE is paid as bonus
25% boost on top of OTE
(ex: get $60,000 of promised salary (50%). everything up to $120,000 is
extra/ bonus. 25% additional revenue if outstanding..)
19.bonus structures: merit raises: production = more pay (hours, service
etc...)
20.Content-Based Motivational Theories: Maslow's Hierarchy of Needs
Theo- ry: Self actualization-develop worker skills, give them control,
encourage creativity, expect achievement, give chances to grow.
Esteem needs- give merit pay raises, recognize excellence, design jobs
to chal- lenge, let people participate in decisions.
Belonging needs-design jobs for interaction, to be accepted, and make
3/
16
